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Francis Marion Hotel

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Francis Marion Hotel
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2,710 Reviews from our TripAdvisor Community

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Showing 2,678: English reviews
Vermont
Reviewed 31 July 2015

This is a beautiful historic hotel. The rooms have all been redone and they look great considering the age of the building. Of course the rooms are small that's what you had in the early 1900s. If you are looking for charm and character stay here. The staff are wonderful.

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Helpful?
Thank Jbp987654321
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Thank you so much for the kind words about our historic building -- and of course, I'm thrilled to hear that your room was both comfortable and charming as well. I hope we can welcome you back to Charleston again soon! Take care, Stephen Parker, Hotel Manager

La Junta, Colorado
Reviewed 31 July 2015

This is an older hotel in downtown. It is clean, staff is alright. Desk folks nice, but not fountains of information. Good location for my business trip. The elevators are old like the building and SLOW. Bathrooms in rooms dated, and not in the most charming of ways.

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Helpful?
Thank Rod F
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so happy to hear that you enjoyed your stay with us, Rod, from the convenient location to the friendly staff. Of course, we always want to provide you with the full five-star experience, so I appreciate the constructive feedback you offered about how we can improve as well. I hope we can welcome you back again in the future!...

Tucson, Arizona, United States
Reviewed 30 July 2015

We held a women's conference at the Francis Marionand were very pleased with the amenities, catering and meeting space. The staff is amazing and so very welcoming. Great location and load of historic charm. We highly recommend. Make sure you have a meal at the Swap Fox and eat the grits; the best we had in Charleston.

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Helpful?
Thank Marnie M
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Marnie, I'm so happy to hear that you were pleased with your conference! We always love helping to host events in our historic space, and I'm glad you got a chance to check out the Swamp Fox as well. We're here for you if you ever need assistance with anything else! All the best, Stephen Parker, Hotel Manager

Charlotte, North Carolina
Reviewed 30 July 2015 via mobile

Love this hotel and have stayed here for years, but the current staff do not understand hospitality. So unfortunate as this is a classic historic hotel at a great location. Reservations staff did not accurately reserve our rooms and front desk staff had the attitude that it is our fault.

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Helpful?
Thank Lisaruns
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

While I'm happy that you've been such a longtime fan of our hotel, of course I'm disappointed to hear that you've been less impressed with the hospitality as of late! That's an area we've always considered to be one of our strong suits, but clearly we have some room for improvement here. Please feel free to reach out to me...

New Jersey
Reviewed 30 July 2015

This hotel is beautiful . The staff is friendly and helpful. There is even a Starbucks in the lobby. The bartenders were funny and made every thing enjoyable. The location is convenient and the valet parking is only $21 a night. Our room was huge, sofa, chair and coffee table in sitting area. The only issue was the bathroom. The...

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Helpful?
Thank Cruiser59
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Your kind words about our hotel mean so much to me! Thank you for sharing them here on TripAdvisor -- glad we could make you feel right at home while you were in Charleston, and that we got any issues with your room fixed up for you in no time. Hope we'll have the pleasure of welcoming you back soon!...

Reviewed 30 July 2015 via mobile

Great location The staff was amazing. We arrived early and check in was no issue. We went out for the day and when we returned the front desk had delivered chocolate covered strawberries for us to enjoy before dinner. Valet and doormen were on point with car and luggage. Great place for a getaway weekend.

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Helpful?
Thank Candy P
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

So glad you loved your visit so much, Candy, and enjoyed those chocolate-covered strawberries! I can't wait to pass the kind words along to the rest of the staff. Hope you'll be back to see us again soon! All the best, Stephen Parker, Hotel Manager

Reviewed 30 July 2015

My mom chose this hotel after reading several reviews and many said the location in the historic district was perfect and it was! Located on king street makes it an ideal location for those that love to shop because king street has every store imaginable. Another reason is that it is not far from the market 10 minutes max and...

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Helpful?
Thank Brittney B
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

It's always wonderful to hear from someone who appreciates both the history and location of our hotel! Thank you so much for the kind words, Brittney -- glad you enjoyed those pecan pancakes! I hope we can welcome you and your mom back again soon. All the best, Stephen Parker, Hotel Manager

Charlotte, North Carolina
Reviewed 29 July 2015

Let's be honest.....hotel prices in Charleston for the Bridge Run weekend are very high. Supply and demand. This property is directly across the street from the race after party. We've stayed at this hotel twice. Both times were were pleased with the room and the service. Rooms were comfortable. Views of the city are available on upper levels.

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Helpful?
Thank Paul C
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

So glad you found your rooms to be so consistently comfortable, Paul -- that's wonderful to hear! Glad you appreciated the beautiful views of the city as well, and I hope we'll have the pleasure of welcoming you back soon. All the best, Stephen Parker, Hotel Manager

Reviewed 28 July 2015 via mobile

The hotel has a beautiful lobby, and the location is great. Rachel at the front desk was most helpful and friendly. However, the doors slam unmercifully every time someone comes or goes from their room. The bathroom is tiny, but clean. The air conditioning is awesome which is a blessing because it's hot here!

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Helpful?
Thank Poca P
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so glad you're a fan of our location and historic lobby, but of course it's disheartening to hear that you were less impressed with the bathrooms and overall noise levels. I'm sure that was frustrating, and I just want to make sure you know that we really appreciate this feedback, as we're always looking to improve. I hope you'll...

Mascotte, Florida
Reviewed 27 July 2015

The Francis Marion is the real, old, southern deal. The beautifully appointed lobby has fruit water all day long. The rooms have big, comfy beds and anything you need. The bathroom was super small, but it was not suprising due to the age of the building! When you only spend a minimal amount of time in the bathroom, it can...

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Helpful?
Thank Melinda S
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Thanks so much for the kind words, Melinda -- glad you appreciate the authentic southern charm of our hotel, and that you felt so welcomed! It sounds like you were able to make full use of our central location as well, which is always wonderful to hear. Hurry back soon! Take care, Stephen Parker, Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 

Additional Information about Francis Marion Hotel

Address: 387 King Street, Charleston, SC 29403-6468
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: €174 - €392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Marion Hotel 4*
Number of rooms: 234
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Also Known As:
Francis Marion Charleston
Hotel Francis Marion
Hotel Style:
#5 Spa Hotel in Charleston
#13 Business Hotel in Charleston
#15 Luxury Hotel in Charleston
#21 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Francis Marion Hotel staff and other travellers.
13 questions
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Hartselle, Alabama, United States
3 months ago
Marana, Arizona
New York City, New York

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Questions? Get answers from Francis Marion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor was easy to walk down or take the elevator.”
 of 5 bubbles disneydorothy, 27 Mar 2017 | Read review
“Ask for a room that you can see the harbor from.”
 of 5 bubbles 7duncanf, 27 Mar 2017 | Read review
“Ask for corner room 6th floor or above, facing the square.”
 of 5 bubbles stevenpR7790IN, 23 Mar 2017 | Read review
“Make sure you ask for a king bed.”
 of 5 bubbles 279ChrisD, 21 Mar 2017 | Read review
“we did find the street noise was quite loud on our second night--not sure why since it wasn't a weekend. It might be helpful to inquire about which rooms face away from the street.”
 of 5 bubbles jlwilder, 21 Mar 2017 | Read review
5 of 5