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Crowne Plaza Providence-Warwick Airport

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Crowne Plaza Providence-Warwick Airport
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337 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Reviewed 6 days ago NEWvia mobile

I have stayed at this hotel several times and have never been disappointed. The entire staff is professional and friendly. The hotel has 2 restaurants with different atmospheres to accommodate your mood and style.

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Helpful?
Thank Paul M
USA
Reviewed 4 weeks ago

Just simply a horrible experience at this hotel on Christmas Eve and Christmas Day. The hotel was mostly empty, parking lot less than half full, yet staff could not find a room that met my request of Quiet Zone. Put me across from elevator, had to move, gave me keys to a room that was OCCUPIED. Technical glitch. Horrifying. Then...

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Helpful?
Thank collectallthat
IHGService, Guest Relations Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hi collectallthat, Thank you for sharing your recent experience at our hotel. We appreciate the excellent rating you gave to our location. However, we truly regret that the air conditioning system and water heater did not work well during your stay with us. Rest assured that this will be shared to the team to better improve the services that we...

Chicago, Illinois
Reviewed 4 weeks ago via mobile

Super friendly, good buffet, accommodating to kids and make sure you go see Mike at the bar. Beds are a bit small but all the other stuff made up for it. They gave each team a banquet room for social gathering and team dinners. Great spot!

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Helpful?
Thank halandjos
Chicago
Reviewed 14 January 2017

Currently staying here at the property due to a hockey tournament. We did not have a choice in our hotel stay as the tournament tells you where you will be staying........ so that being said; we are stuck here. Overall impression: The staff from the front desk to the maid staff is very rude, and acts like you put them...

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Helpful?
Thank BeachMomChicago
CrowneGuestServices1, Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear BeachMomChicago, I am incredibly embarrassed to hear about your stay while here at the Crowne Plaza. All of your comments, frustrations and anger has been felt and heard--that feedback will be used for future visits and guests. We host many families with many types of teams, so feedback is important to us—without it, we could not improve. There is...

Providence, Rhode Island
Reviewed 10 December 2016

Had a holiday Christmas party there today. $3 for a little glass of soda! Way over priced. Had a buffet that served; cold green beans, cold rice pilaf, cold potatoes, cold pasta and cold pork. It was 34 degrees outside and this place is serving on a buffet cold food!! I was not even like It was plated and sent...

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Helpful?
Thank TomRIUSA
IHGService, Guest Relations Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear TomRIUSA, Thank you so much for staying with us and taking the time to leave us your feedback. Please accept my sincere apologies if your stay was negatively affected by the condition of the food served. I’d like to obtain some additional detail regarding your experience so we have sent you a private message. This feedback will be shared...

Goldsboro, North Carolina
Reviewed 28 November 2016

My stay was one of the best stay I have experienced during my travels. The only concern I had was there was no thermostat in the room to adjust the temperature. I called the desk and they did not understand what I was talking about. I had surgery at a nearby hospital and just finally gave up asking. But temp...

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Helpful?
Thank daryl c
new york
Reviewed 16 November 2016

i was impressed first of all by the staff at this hotel. to an employee, they were at the very least, polite and respectful, at the most, incredibly helpful. even tho they were besieged by our event, they remained professional and a joy to deal with. the hotel has a shuttle that takes you out to local warwick hot spots,...

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Helpful?
Thank arliemoore
IHGService, Guest Relations Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear arliemoore, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that our customer service exceeded you expectations and apologize for...

Agawam, Massachusetts
Reviewed 5 November 2016

On the first weekend in October, I had the opportunity to visit the Crowne Plaza for a conference. Check in was smooth, desk staff was friendly. Rooms was good sized - clean and comfortable. Banquet meals were well-prepared. Hotel event staff seemed attentive to those in charge of the meeting. Heard no complaints from the 160 attendees.

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Helpful?
Thank Donna S
Texas
Reviewed 2 November 2016

Stayed here for one night back in September. The hotel is not one of those new, zaney hotels with modern decor. It is an older hotel that has been well kept. The double bedroom that we had was HUGE! There were four women and we had plenty of space! The old school bathroom could had used some updating but everything...

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Helpful?
Thank DIDST
New Jersey
Reviewed 24 October 2016

We were recently booked at this hotel for two nights. From the outside the hotel was huge and well kept. We were told the one night we stayed there, there were four weddings booked. The one parking lot was very dark. They are planning to install lighting but only had one temporary light on site which lite only a portion...

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Helpful?
Thank gardening lover
IHGService, Guest Relations Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear gardening lover, Thank you for leaving a candid review about our hotel on TripAdvisor. It is with utter regret to know that your experience was not as pleasant as it should have been. I am sorry for the disappointments you had with the elevators, food, and parking. Our guest's safety, security and comfort remain a priority and I would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Providence Warwick Airport is centrally located in the heart of New England. Located in Warwick, RI just 8 minutes south of downtown Providence and 2 miles from Providence Warwick T.F. Green Airport. Newport, Boston, Foxwoods as well as many Rhode Island Beaches are nearby. The Crowne Plaza Hotel Providence Warwick offers 266 newly renovated, oversized guest rooms featuring the Crowne Plaza Sleep Advantage with comfortable new beds, guaranteed wake up calls, quiet zones, sleep CD and sleep amenities. Whether visiting Providence or Warwick for a meeting, wedding reception, or just a weekend getaway, the Crowne Plaza Hotel at the Crossings in Warwick RI is The Place To Meet. ... more   less 

Additional Information about Crowne Plaza Providence-Warwick Airport

Address: 801 Greenwich Ave., Warwick, RI 02886
Region: United States > Rhode Island > Warwick
Price Range: €89 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Providence-Warwick Airport 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Crowne Plaza Providence-Warwick Airport Hotel Warwick
Hotel Style:
#9 Business Hotel in Warwick
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Providence-Warwick Airport staff and other travellers.
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Venice, Florida, United States
over a year ago
Apex, North Carolina
over a year ago
Scotland
over a year ago
San Diego, California, United States
Apex, North Carolina

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Questions? Get answers from Crowne Plaza Providence-Warwick Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed here three times and each time was on a different floor and all rooms were lovely.”
 of 5 bubbles irish0live, 7 Sep 2016 | Read review
“away from the wedding party, if you want to sleep”
 of 5 bubbles ssproutie, 26 Aug 2016 | Read review
“First floor but away from wedding area which was noisy,”
 of 5 bubbles 475janism, 24 Aug 2016 | Read review
“First floor was very quiet.”
 of 5 bubbles BDsd, 28 Jul 2016 | Read review
“Rooms near the ice machine are not quite”
 of 5 bubbles 289WilliamS, 19 Jul 2016 | Read review
5 of 5