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All reviewsdog showlarge hotelhospitality roombusiness hotelprovidence warwick airportstayed here for two nightscommon areasbed was very comfortablea nice place to stayindoor poolhotel restaurantthe entire staffhousekeeping staffup to datefree shuttleairport shuttleshuttle service
I hosted an event here and also stayed overnight. My stay was great, quiet, and easy. My event was a huge success, and the Sales, Catering, and AV teams played a huge role in that. We had a giant influx in registrants, but Nick accommodated...More
After getting home from a weekend visit to the Crowne Plaza Providence-Warwick Airport for a family wedding function we found we left our laundry bag behind in our room. I called the hotel and was put through to housekeeping. Within 15 minutes the friendly person...More
Thank Flo D
Response from GuestServices_CP, Front Office Manager at Crowne Plaza Providence-Warwick AirportResponded 7 December 2017
Thank you very much for your review! We appreciate the positive feedback and compliment! We hope you stay with us again soon!
We stood overnight before and after our vacation. The airport shuttle was very efficient, we didn't have to wait very long. The staff was very friendly and accommodating. The room was clean, the bed and pillows were very comfortable. Our only complaint was that the...More
Thank Kathleen S
Response from GuestServices_CP, Front Office Manager at Crowne Plaza Providence-Warwick AirportResponded 1 week ago
Thank you for taking the time to tell us about your experience at Crowne Plaza!
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope...More
I've stayed at this hotel about 7 times in the last 2 years. On all stays but one I have experienced problems. This time, I was given a room already occupied. I had trouble unlocking the door of the 2nd room. The shower did not...More
Response from GuestServices_CP, Front Office Manager at Crowne Plaza Providence-Warwick AirportResponded 2 weeks ago
Thank you for letting us know about the issues you have been having. I will definitely address these inconsistencies with my team. Although feedback like this is hard to hear, we will now be able to use your comments to improve.
Stayed at the Crowne Plaza to attend a conference. Check in and check out was flawless, with friendly and competent staff. Room was large and clean, bed was comfortable with plentiful pillows. Good desk/workspace. Most importantly of all, the night was quiet, allowing me to...More
Response from GuestServices_CP, Front Office Manager at Crowne Plaza Providence-Warwick AirportResponded 3 weeks ago
Thank you very much for your review! We appreciate you telling us about your stay. Please know we take feedback extremely seriously and will use your comments to coach our staff!
We hope to see you again soon!
No. The complimentary shuttle service goes within a three mile radius between the hotel and T. F. Green Airport located in Warwick. The convention center is down the highway in Providence, and unfortunately out of shuttle... More
No. The complimentary shuttle service goes within a three mile radius between the hotel and T. F. Green Airport located in Warwick. The convention center is down the highway in Providence, and unfortunately out of shuttle range.