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All reviewsconcrete floorsloft styleunique hotelcool hotelview of the riveroutdoor deckrain showerold millindustrial lookindustrial designrhode islandrooms are smallcomfortable bedsliding doorlove this hotelshower headfront desk staff
I booked via hotels.com and just a minute later made a minor update (change to non-smoking). When I received the change confirmation, it showed it had changed not only to non-smoking room, but also changed to NO CANCELLATION room which I did not originally reserve....More
The NYLO is a good use of a former industrial building--interesting decor, but I found the room to be nothing special and lacking in some things. I have no problem with a simple, no frills room. This room had some frills but nothing that added...More
Response from Aaron D, Rooms Manager at NYLO Providence/WarwickResponded 1 week ago
I'm sorry to hear the room didn't meet your expectations. Our hotel draws it's inspiration from the open floor plans of urban, residential lofts. We soften that aesthetic with the comforts of home. The hotel design is not fit for all visitors and...More
Booked a Park, Sleep, and Fly package at the NYLO in Providence/Warwick. We had a room with two twin beds that was fine. Walls, floor, ceiling all concrete but floor to ceiling drapes helped soften the look. Had delicious mussels at the bar. Arrived in...More
First visit to Rhode Island. NYLO is close to the airport, convenient to the business for which I was there, with a very friendly staff and quaint accommodations...however...
Some of the decorations/furniture were in bad repair. One of the plant stands and the bed platform...More
Response from Aaron D, Rooms Manager at NYLO Providence/WarwickResponded 2 weeks ago
I am so glad to hear you found our staff friendly... We work hard to make sure all of our guests feel welcome when they stay with us. I apologize for your unpleasant room experience. I have looked into this room and have...More
On Friday the area received a powerful Nor'easter. I was among the over 150k in RI who lost power. Upon Saturday learning it would be days before my power was restored I decided to book a hotel. My house had dropped to 42 degrees, I...More
3 Thank hotelguy1515
Response from Aaron D, Manager at NYLO Providence/WarwickResponded 2 weeks ago
I apologize that you were not able to stay with us during the power outtage. Neither me or our staff was rude to you in any way. We simply explained that your reservation did not make it's way to us due to us...More