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Holiday Inn Express and Suites Smithfield - Providence

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Holiday Inn Express and Suites Smithfield - Providence
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Warminster, Pennsylvania
Reviewed 1 week ago

Was is Smithfield foe a meeting and stayed here. Brenda was at the front desk when I checked in and she was friendly and courteous. She recommended a restaurant that was excellent. Thanks for making me feel welcome!

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Helpful?
Thank FrankAbbott
Boston, Massachusetts
Reviewed 26 October 2016

When I walked into this hotel, I was pleasantly surprised. It looked like a very hip club. The decor was fabulous and so was the service. It had the feel of a NYC boutique hotel rather than a roadside motel chain.

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Helpful?
Thank Gracie G
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Hi Gracie G, Thank you so much for the great review! We are so pumped you had a great stay and liked the decor and entire feel of the hotel. Our associates are empowered and like what they do....clearly this is an asset to us and most importantly you...our guest. We are looking forward to hosting you again soon.

Northville, New York
Reviewed 19 October 2016

Middle of nowhere! Nothing to do or see! Hotel clerk was not very helpful and could not provide information regarding local transportation costs and availability. The breakfast room was immediately closed at 10 a.m. even while I was pouring a cup of coffee the milk/half n half disappeared. The pool was very small and uninviting with chlorine way too strong...

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Helpful?
Thank Kathleen H
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Kathleen, We are sincerely sorry we did not meet your expectations. We strive to exceed our guests expections and of course we are dissapointed we did not hit the mark during your stay. We look forward to hosting you again sometime soon.

New Hampshire
Reviewed 26 September 2016

The Holiday Inn was really great to me and my guests that traveled far and wide to attend my wedding. The sales coordinator, Scott Brodie, is AMAZING. From beginning to end answering every single question I had, he made sure that everything went smoothly during my stay, and he even brought me flowers on my wedding day...so sweet. Scott went...

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Helpful?
Thank parkers2016
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear parkers2016, Thank you so much for the 5 Star rating and your flattering and complimentary words. We are always excited to host wedding groups and we are happy you and your guests enjoyed your stay. Congratulations and we look forward to possibly hosting you on your anniversery.

Reviewed 30 August 2016

We stayed 2 nights at this Holiday Inn Express. We requested and received a handicapped accessible room which was plenty spacious. The Bathroom was a roll in shower stall with a flip down seat. It also had a handheld shower in addition to the fixed shower head. Other than the doorbell not working on our room it was very clean,...

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Helpful?
Thank Susan C
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Susan C, We are thrilled you had a great stay and found your room perfect for your needs. We appreciate your complimentary words regarding the friendliness of our staff, your kind words certainly motivate us to work even harder to exceed our guests expectations. And I can agree with you regarding the pancake machine.....it is wonderful. We are looking...

West Lawn, Pennsylvania
Reviewed 20 August 2016

We stayed here while visiting Bryant College which is just down the road. Perfect location for that, but there isn't much else here nearby. When we asked for directions to shopping/restaurants... we had to drive for several miles. The staff was very friendly. The included breakfast was fine, what you expect for free breakfasts. (and since there isn't ANYTHING close...

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Helpful?
Thank Eksknight
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Eksknight, We are glad you enjoyed your stay with us. Although we are in a somewhat suburban setting, keep in mind on your next stay that we are just 15 minutes from downtown Providence and 45 minutes from Boston. Our front desk agents would be happy to direct you to some of the great sites and features that surround...

Albany
Reviewed 18 July 2016

The room was fine and we did get exactly WHERE we wanted. The beds, 2 doubles, were hard and not comfy. The room was as always nice and clean. The swimming pool, inside, was VERY sterile and not attractive at all. The pool itself was nice, but they could put a couple potted plants or something to make it look...

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Helpful?
Thank sfrisino
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear sfrisino, Of course we are disappointed we did not meet your expectations. It is our goal and objective to exceed out guests expectations. We are happy you enjoyed our deluxe breakfast buffet and look forward to hosting you again in the future.

Poughkeepsie, New York
Reviewed 28 June 2016

Stayed here to be near very large wedding reception, and the staff accommodated our large group very well. Rooms were ready when we checked in, and gifts from the bride were distributed exactly per her instructions. There were also warm chocolate chip cookies and friendly faces waiting for us. Breakfast was a good variety of vegetarian and non-vegetarian options, including...

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Helpful?
Thank beberebozo
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear beberebozo, We are so glad you had a great stay and enjoyed the quite surroundings. Thank you also for the compliments to our staff. We work very hard to ensure a pleasant and welcoming atmosphere. We look forward to hosting you again soon.

Singapore
Reviewed 19 June 2016

As some other reviewer mentioned, the rates in this small hotel fluctuates a lot according to things like special events, weekends etc. This should give you an indication that you're in a small town where things don't usually happen, so perhaps we cannot expect the same sort of service and quality as a hotel in a metropolis like Manhattan. You're...

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Helpful?
Thank LNE1976
IHGService, Guest Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear LNE1976, Thank you for staying with us and for sharing your insights. I am glad that you enjoyed the food selection and that you found our staff highly commendable. However, I understand that your stay was not 100% satisfactory due to the condition of the room and the elevator. Please accept our sincerest apologies for any inconvenience these may...

Maryland
Reviewed 31 May 2016

The rate for the first night (Saturday) was $249.00. The rate for the second night was $119.00. This makes no sense at all. Why should the rate for the first night be double that of the second night? I know rates vary by night but this is a bit much. I'm sure Holiday Inn has some lame corporate excuse about...

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Helpful?
1Thank Evan L
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Evan L, Our rates fluctuate based on the time of year, demand and city wide events. As you stayed during university graduations in our area, our rates are in-line and below our competitors. Just so you are aware, we will always be competitive within our local market and our guests always get the best rate possible compared to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express and Suites Smithfield - Providence

Address: 1010 Douglas Pike, Smithfield, RI 02917-1203
Region: United States > Rhode Island > Smithfield
Price Range: €104 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Smithfield - Providence 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express And Suites Smithfield - Providence Hotel Smithfield
Comfort Suites Smithfield
Smithfield Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express and Suites Smithfield - Providence staff and other travellers.
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Questions? Get answers from Holiday Inn Express and Suites Smithfield - Providence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms do not have a view...windows blocked with trees and rooms are very dark.”
 of 5 bubbles 558kathleenh, 19 Oct 2016 | Read review
“If you are handicapped they do have excellent rooms for that on the first floor.”
 of 5 bubbles Z9422QCsusanc, 30 Aug 2016 | Read review
“Because of the great soundproofing, all rooms are good choices”
 of 5 bubbles beberebozo, 28 Jun 2016 | Read review
“Not in this hotel”
 of 5 bubbles ThunderWallace, 22 May 2016 | Read review
“Check cleanliness before you unpack.”
 of 5 bubbles SamTaw, 12 Aug 2015 | Read review
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