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Holiday Inn Express Middletown / Newport

407 reviews
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Traveller (52)
Room & Suite (22)
Dining (2)
Overview
  • Excellent26%
  • Very good42%
  • Average17%
  • Poor10%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (407)Write a Review
There are newer reviews for Holiday Inn Express Middletown / Newport
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103
146
70
41
24
Show reviews that mention
All reviewspancake machinechili's restaurantfree breakfastbagelsdvd playerparking lotneeded a place to stayclean roomwould stay here againminute driveking beddesk stafffridge and microwavedecent hotelnice sizecoffee and teafront desk clerk
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11 - 15 of 384 reviews
Reviewed 23 October 2017

one night with family room was very clean and bathroom too staff helpful only 5-10 min to newport town center, so easy access standard breakfast good pricing compared to newport hotels would come again

Thank Sebastien-HK
Response from Rochelle L, Front Office Manager at Holiday Inn Express Middletown / NewportResponded 2 November 2017

Thank you for your kind review. I will pass along your kind words to our staff. Hopefully you were able to enjoy our pancake machine at breakfast, they are delicious! We hope to see you again soon!

Reviewed 23 October 2017

A quick calculation shows that, at time of writing, 68% of reviewers rate this hotel ‘very good’ or ‘excellent’ and 15% rate the hotel as below average. We all have different expectations and requirements when travelling and it’s an unusual hotel that can meet them...More

Thank mullxbarh
Response from lkelly123, Manager at Holiday Inn Express Middletown / NewportResponded 25 October 2017

Thank you for your feedback on your recent stay at the Holiday Inn Express, Middletown, RI. I am so glad that you enjoyed your stay. I will share your comments with the team! I hope that you will stay with us again soon when you...More

Reviewed 13 October 2017 via mobile

Typical HIE. We got an upgrade to a mini suite which was roomy. The staff was accommodating. The location was convenient to New Port. We enjoyed our stay. The room was clean and comfortable. Not much else to say.More

Thank zilphap
Response from lkelly123, Manager at Holiday Inn Express Middletown / NewportResponded 14 October 2017

Thank you for your feedback on your recent stay at Holiday Inn Express, Middletown, RI. I am glad you enjoyed your upgrade to a suite. The location of our hotel is a great asset. I hope that you stay with us again soon! Lauren Kelly...More

Reviewed 9 October 2017 via mobile

Excellent reception staff, and a courtesy call once in romm to check all ok. Room very clean and comfortable. Good range of tv channels, coffee machine, fridge, microvave and safe. Didn't have time to use the pool but looked very inviting.

Thank RushmereBlue
Response from Sara H, General Manager at Holiday Inn Express Middletown / NewportResponded 10 October 2017

Thank you for taking the time to review your recent stay in Middletown. We are happy to hear you had an enjoyable stay and were able to utilize the in room amenities. We hope to see you again during future travels to Rhode Island!

Reviewed 28 September 2017

It seems like once you have stayed in one Holiday Inn, you have stayed in all of them. This one was old, tired and worn out. The breakfast was fair and the staff tending it was rude. There are other choices of places to stay...More

Thank joesaufley46
Response from Rochelle L, Front Office Manager at Holiday Inn Express Middletown / NewportResponded 29 September 2017

We apologize that we did not exceed your expectations. We are going through a complete renovation this fall. I will personally speak with the breakfast attendants about how important it is to have a positive approach when tending to our guests and will use this...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$75 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (22)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
Bruce B
11 October 2017|
AnswerShow all 2 answers
Response from Rochelle L | Property representative |
We are undergoing a complete renovation throughout the hotel. We are expecting to be done by graduation week.
0
Votes
Pat H
18 October 2016|
AnswerShow all 3 answers
Response from LA915x | Reviewed this property |
I have no idea. That's a hotel issue as far as accommodating an additional person in a room that already has 4 people in it.
0
Votes
Pat H
18 October 2016|
AnswerShow all 2 answers
Response from montyCt | Reviewed this property |
Probably best to call the Holiday Inn directly. Hopefully they can accomadate you.
0
Votes
Room Tips
"Go somewhere else"
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"ask for a fully renovated room"
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"Ask for a room away from the renovations."
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"Look somewhere else."
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