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Four Points by Sheraton York

PricelineUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$144*
US$107*
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US$109*
US$109*
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Four Points by Sheraton York
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247 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Reviewed 30 August 2016 via mobile

The building is outdated and the GM sends the same sympathetic messages to all of his guests and tries to give away everything for free to make his job easier. The other manager Hannah or Heather or whatever her name is, is so rude and disrespectful. I heard her talking poorly about other guests and treating the employees like they...

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Helpful?
Thank JessK1468
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear JessK1468: Thanks for the feedback on your recent stay at Four Points by Sheraton York. We mean no disrespect in our efforts to apologize for mistakes that are made, and explaining efforts to make improvements, while also making every effort to make things right for our guests by offering SPG points as apology. We do value feedback from our...

Baltimore, Maryland
Reviewed 30 August 2016

I booked this hotel because I couldn't find one in Harrisburg. It's last minute. After getting the card from front desk, I went into the room assigned to me but with someone's in there! I think the man got shocked maybe scared. SO WAS I! I had to go back and got a new one. That's not the end. At...

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Helpful?
Thank malanly
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Matanly: Thanks for taking the time to complete a review for your recent stay at Four Points by Sheraton, we value feedback so that we can make the guest experience better. We are sorry about the mix-up with assigning you to an occupied room. We have used your comments as a training tool for the front desk associate who...

Nanuet, New York
Reviewed 30 August 2016

This was a family two night stay because we were unable to find an SPG hotel directly in Harrisburg that had availability. So, even while this was a 30 minute drive to Hershey, it was a fantastic experience. The staff is what really made it lovely. Everyone was extremely accommodating and pleasant, whether in the early morning or late at...

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Helpful?
Thank VKP28
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear VKP28 Thank you for taking the time to complete a review for your recent stay at the Four Points by Sheraton York, PA. We strive for excellence in service and accommodations are are please that we exceeded your expectations. Our convenience to Hershey Park, just 30 minutes easy drive on Interstate 83, at a value price makes our hotel...

Harrisburg, Pennsylvania
Reviewed 11 August 2016 via mobile

My husband and I stayed here mostly because it was close to downtown York where we were meeting friends for an evening out. There was nothing wrong with this hotel, it had lots if amenities (that we didnt use) and was relatively clean. Check-in was quick (I had prepaid on the SPG site). The lobby was small and a little...

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Helpful?
Thank afinnmom
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear afinnmom Thanks for the kind words about your recent stay at Four Points by Sheraton York PA. We are glad that we exceeded your expectations for the stay for amenities, the lobby experience, our craft beer list at the bar, a comfortable bed, and guest room cleanliness. We are sorry to have missed the mark with air conditioning in...

Philadelphia
Reviewed 9 August 2016

My daughter, sister-in-law, niece, and I stayed at this hotel overnight in York as part of a girls' weekend with plans to go to the Dutch Apple Theatre. The rooms were clean, large, and comfy, the staff was kind and helpful, and the pool was fun. My only complaint about the pool was that there was a kids birthday party...

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Helpful?
Thank PelPickle
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear PelPickle Thank you for taking the time to post a review for your recent stay at Four Points by Sheraton York, PA. We are please to have been the destination for your girls weekend experience at the Dutch Apple Theater in Landcaster. We strive for excellence in service and accommodations and are pleased that we exceeded your expectations for...

Reviewed 31 July 2016 via mobile

Booked my room under the military rate. Needed to make changes to my room count. Reservation department made me cancel the entire reservation and create a new reservation. While doing so I wasn't able to book under the military rate and wasn't able to get double beds. The increase in cost was from $170 to $315. I booked a standard...

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Helpful?
Thank Kris R
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Kris R: Thanks for taking the time to submit a review. We appreciate feedback so that we can learn and make the guest experience better. We are sorry to have inconvenienced you with the the rate change created by your reservation change, the lack of towels, and not having met your expectations for the pool experience. We strive for...

Eynon, Pennsylvania, United States
Reviewed 31 July 2016 via mobile

I stayed at this hotel with many members of my daughters swim team for the 4th year in a row. I booked a room with 2 double beds, and got a room with a king bed with a pull out couch. When I told the front desk I did not get the type of room I booked the woman asked...

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Helpful?
Thank KimBenj
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear KimBenj: Thanks for submitting a review we value feedback so that we can make the guest experience better. We are sorry to have inconvenienced you with not being able to accommodate your room type request. We did not handle your situation well. I apologize for our associate in asking if you were an SPG member. Being an SPG member...

Salisbury, Maryland
Reviewed 29 July 2016 via mobile

I'm really at a loss for words. I don't know who's fault it is exactly, but let me share my tale. I had went on hotels.com and asked for a room that would hold 3 adults and a toddler in York. This hotel came up saying it had a king bed and a sofa bed. That worked for me so...

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Helpful?
2Thank Cathy R
Montgomery Village
Reviewed 22 July 2016

Decent hotel, but frustrated we were unexpectedly charged a higher rate that promised in our reservation. Eventually resolved after numerous, exhausting phone calls. Be sure to verify your room rate when checking in, and scrutinize you bill before leaving (don't just allow them to "email to you for your convenience"). Decent rooms, very good weekend breakfast buffet; exceptional bar staff.

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Helpful?
Thank Patrick3734
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Patrick3734 Thank you for completing a review for your recent stay at Four Points by Sheraton York PA. We strive for excellence in service and accommodations, and when we miss the mark, we apologize, fix the issue, and make every effort to make it right for the guests affected. We are sorry not to have met your expectations due...

Reviewed 20 July 2016 via mobile

Swimming pool was unhygienic, rubbish floating in the pool water. Fitness centers did not have adequate ventilation or air con. Equipment was dated and not working. Room was small. No towels available. Room was fine and adequate. Fridge available though no mini bar. Microwave available.

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Helpful?
1Thank Crazyfeline
Mike A, Manager at Four Points by Sheraton York, responded to this review

Dear Crazyfeline: Thanks for taking time to complete a review for your recent stay at Four Points by Sheraton York PA. We strive for excellence in service and accommodations, and when we miss the mark, we apologize, take corrective action for future guests, and make every effort to make it right for the guests affected. We are sorry to have...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Four Points York in the heart of the "Factory Tour Capital of the World." We're located at the intersection of Interstate 83 and US-30, and a short drive from local companies & area attractions. ... more   less 

Additional Information about Four Points by Sheraton York

Address: 1650 Toronita St, York, PA 17402-1921
Region: United States > Pennsylvania > York
Price Range: €87 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton York 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
4 Points By Sheraton York
Four Points By Sheraton York Hotel York
Sheraton York
Four Points York
York Four Points
York Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton York staff and other travellers.
1 question
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Shrewsbury
over a year ago

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Questions? Get answers from Four Points by Sheraton York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Forget this place - check out the Hampton Inn nearby. Excellent property in comparison.”
LL608, 26 Apr 2017 | Read review
“Fifth floor rules!”
BarbaraKryvko, 3 Apr 2017 | Read review
“Become an AMEX SPG member!”
dandX3577DN, 25 Feb 2017 | Read review
“Had a room facing the highway and it was very quiet”
frenchchef2016, 28 Nov 2016 | Read review
“Try for 3rd floor or higher, but not necessary. 2nd floor is great for the gym and pool.”
VKP28, 30 Aug 2016 | Read review
5 of 5
Priceline
US$107* /night
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Booking.comUS$109
Expedia.comUS$109
HotelQuicklyUS$144
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*Disclaimer
Prices are for 1 room, 2 adults
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