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Tru By Hilton York

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Traveller (25)
Dining (5)
Business Centre & Event Rooms (1)
Overview
  • Excellent56%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible0%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Tru By Hilton York
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Tru By Hilton York
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (85)
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84 results
Traveller rating
45
24
11
4
0
Traveller type
Time of year
LanguageEnglish
45
24
11
4
0
Show reviews that mention
All reviewsnew conceptscrambled eggs baconbright colorsvery comfortable roomfuture travelsbrand spanking newdonutsmodern looktypical hotelchoose this hotelbreakfast optionsother hotels in the areacomplimentary breakfastroad noiseone night staylocation is greatparking lot
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1 - 5 of 84 reviews
Reviewed 1 week ago

"Very good within the concept" means that this hotel is no Four Seasons but for what Hilton is trying to achieve by creating a new, fresh, brightly designed hotel concept, it succeeds. The rooms are sparsely appropriated (i.e. the design is focused on simplicity, for...More

Thank jfd118
Response from Melissa L, Director of Sales at Tru By Hilton YorkResponded 4 days ago

Thank you so much for taking the time to provide us feedback about our property! Guest comments are what help us to that ensure we are doing things correctly and help us to know when we need to make changes. The Tru is a whole...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I needed to make a visit back to the York area to visit some family. In the past I have used other hotels in the area, but was surprised to see this one come into the list. It’s a new property and had just been...More

Thank Thomas S
Response from Melissa L, Director of Sales at Tru By Hilton YorkResponded 2 weeks ago

Oh Wow!! I loved reading your review! Thank you so much! We are thrilled to know that we are now your choice to stay when visiting in York! We hope you can visit again soon!! Again - thank you so much!!

Reviewed 1 week ago via mobile

In town visiting and decided to try this newer hotel. Found it to be a bit different of an experience than most other hotels. The location is good and convenient. The hotel and room was very clean. The lobby have a pool table and lots...More

Thank c12pilot
Response from Melissa L, Director of Sales at Tru By Hilton YorkResponded 1 week ago

Thank you for your review! We appreciate your feedback as it gives us opportunity to improve. TRU is a new brand and reviews like yours help us to know what areas that we need to focus on! Thank you for pointing out what you liked...More

Reviewed 1 week ago

Had an opportunity to stay here for one night. Recently built, but already on the radar. Hotel was busy. Their front desk, (the other side), also doubles as a place to buy small items. Check in was easy, staff efficient. Place was clean, bed was...More

Thank Gloria S
Response from Melissa L, Director of Sales at Tru By Hilton YorkResponded 1 week ago

Thank you so much for your review! You highlighted many of our wonderful features - and we greatly appreciate that! Especially with TRU being such a new brand - we are still learning what guests like about us! Please come back and visit again soon!!...More

Reviewed 1 week ago

Our stay was nice at this hotel. The room was clean. The beds were comfortable. The breakfast was satisfactory. Staff were friendly. We would choose this hotel again. The location was great for the event we needed to attend.

Thank Swifty822
Response from Melissa L, Director of Sales at Tru By Hilton YorkResponded 1 week ago

Thank you so much for your review and for being our guest!! We do have a great location!! Please come back and visit again soon!

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Non-Smoking Hotel
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$114 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$114 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (25)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
MickeyVA
28 March 2018|
AnswerShow all 4 answers
Response from thrall | Reviewed this property |
No pool, and probably not ideal for small kids (if that's why you're looking for a pool) as the rooms are small.
0
Votes
Room Tips
"choose a room at the front. The back of the hotel faces a building with a lot of trucks."
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"Keep fan on as rooms are noisy from the highways - all night long"
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"Get it on the non-traffic side, if there *is* one."
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"East end is furthest from the interstate"
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