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SpringHill Suites Philadelphia Willow Grove

247 reviews
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Traveller (5)
Room & Suite (11)
Dining (2)
Overview
  • Excellent27%
  • Very good46%
  • Average18%
  • Poor4%
  • Terrible5%
Travellers talk about
“stayed here”(42 reviews)
“front desk”(40 reviews)
“wet bar”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (247)Write a Review
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67
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43
10
13
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All reviewsstayed herefront deskwet barfree breakfastsimilar hotelswafflesfamily eventsleeping areanice sizewould stay here againnice hotelbusiness tripsofa bedbeds were comfortablemini fridgeone night stayfirst floor
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81 - 85 of 243 reviews
Reviewed 30 October 2015

Met up with an old friend who was in town and staying at this hotel for business. So I drove 1.5 hours, got a room for the night and joined him for some drinks, shenanigans, and a couple of 40 year old men reminiscing about...More

Thank GeorgeRohman
Response from shs_phlwl_gm, Operations Supervisor at SpringHill Suites Philadelphia Willow GroveResponded 4 November 2015

Dear Mr. Rohman, Thank you for taking the time to provide us with feedback on your recent stay with us. We are so happy that you enjoyed meeting up with your friend. We greatly appreciate hearing the great things you have to say about our...More

Reviewed 26 October 2015

We reserved 2 rooms - 2 adults and 1 child in each room. As we were booking the rooms online we requested a roll away bed for each room for the children. When we were checking in we were told that there are no roll...More

1  Thank philly1228
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded 28 October 2015

We are very sorry to hear the experience you had with us during your stay. We always try to provide each guest with excellent service, and unfortunately we were not able to achieve this with you. I have shared your feedback with leadership and are...More

Reviewed 22 October 2015

Was visiting nearby Arcadia College. Drove down from Scranton in the evening and received friendly welcome and was assigned our room. Room was comfortable and clean. Breakfast was above par. All in all a pleasant experience. Location is nice because it is convenient while in...More

Thank ilpiccs
Response from shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow GroveResponded 26 October 2015

Dear ilpiccs, Thank you very much for sharing your feedback. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with our entire team. Hope your visit to Arcadia College went well. We are very happy that...More

Reviewed 21 October 2015

Clean and quiet. Very nice and spacious rooms. No restaurant on-site, but plenty on the major roads only minutes away. Convenient to Rte 611 and I276. Cannot go wrong with this place, really! Friendly, courteous and helpful staff. Breakfast included, with good variety of foods....More

Thank Leonard S
Response from shs_phlwl_gm, General Manager at SpringHill Suites Philadelphia Willow GroveResponded 22 October 2015

Dear Leonard S, Thank you very much for sharing your feedback on TripAdvisor with other travelers. We truly appreciate your kind comments about our staff and hotel. I will be sure to share them with the entire team. We look forward to seeing you again...More

Reviewed 12 October 2015

great location near to restaurants, shopping and transportation. room was extremely comfortable with big double beds as well all the other amenities. Hotel has an indoor pool and gym for guests. Complementary breakfast was better than average, constantly tended to by the staff. Room and...More

Thank Mark G
Response from shs_phlwl_gm, Manager at SpringHill Suites Philadelphia Willow GroveResponded 13 October 2015

Dear Mark, Thank you so much for taking the time to provide us with your feedback. I am very happy to know you enjoyed your stay with us. We pride ourselves in providing exceptional service and making sure our guests will want to visit us...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$83 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (5)
Room & Suite (11)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Probablyduring the week when it's just business travelers it would be fine but NOT for weekends."
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"We stayed in the corner suites. There was not many people around us."
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"If you are staying for 5 days or longer you can book at a different rate, but I found it only on the..."
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"Ask to be far away from any children and the elevator"
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