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Holiday Inn Wilkes Barre East Mountain

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Holiday Inn Wilkes Barre East Mountain
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524 Reviews from our TripAdvisor Community

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Showing 518: English reviews
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Reviewed yesterday NEW

We needed a place to stop on our drive north and pulled in here. The king sized bed and room were very comfortable. We got a voucher for a discount at the Bistro, for supper. The service and food were a nice surprise. The breakfast buffet in the morning was great, with fresh hot choices and lots of fresh fruit...

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Helpful?
Thank gaylej989
Maryland Line, Maryland
Reviewed 2 days ago NEW

Well kept,easy check-in very clean comfortable rooms... The pool,hot tub area very nice... The bar very tasty food.........I will always return to this location when Im in town..... A great spot outside big fireplace..nice place to sit and have a drink........

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Thank symmetry3
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello Symmetry, We always appreciate your loyalty. See you on the next trip. Don't fret--the firepit is open year round!

A TripAdvisor Member
Level Contributor
20 reviews
2 helpful votes
Reviewed 4 days ago NEWvia mobile

My husband and I stayed at his hotel in February 2017 for a few nights. We had an excellent stay. The hotel is very nice, the rooms are very clean and the amenities are also great. We enjoyed the pool, sauna and hot tub every night, breakfast was great, with a lot of good options, and the room was a...

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Thank A TripAdvisor Member
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

We do have pretty amazing recreational facilities, such as the pool, hot tub, and sauna. So very glad you enjoyed them!

Norman, Oklahoma
Reviewed 5 days ago NEW

Everything was excellent at this hotel-the room, the service, the breakfast, which included fresh fruit salad, bacon and eggs. We had a nice view from the 5th floor. The bed was comfortable and the room was quiet. The price was significantly less than comparable hotels in town. And it was just off the interstate. The guests appeared to be roughly...

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Thank ari405
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

It was great to have had you here with us. Thank you for the kind review. Hope to see you again!

Reviewed 1 week ago

Stayed here for a long weekend and thoroughly enjoyed it. The room was clean, the bed was comfy. We overlooked the parking lot - so the view was not particularly spectacular but that's ok for me. Breakfast was actually delicious and plenty to choose from - which I thought was surprising for a complementary breakfast. Check-in and out took a...

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Thank ElleEff
Wenatchee, Washington
Reviewed 2 weeks ago

Attended a meeting here last week. First experience was with trying to call for the shuttle to pick me up from the airport. Made 4 failed attempts, each one where the phone rang 20 times before disconnecting. Finally took an Uber. Check in was very slow. 3 people behind the counter, but only one checking people in. I am an...

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1Thank BPhillips149
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Hello, We truly appreciate your feedback, and we are sorry that we let you down. I would love to have the opportunity to address your concerns personally. Please do feel free to contact the general manager (me) directly by dialing our number. We certainly want to make it right.

Fairfax, Virginia
Reviewed 2 weeks ago

After a GREAT first impression last October, my wife and I returned to the Holiday Inn East Mountain to celebrate my birthday. Why - you wonder? The restaurant serves amazing food! Really - the chef (Justin) makes every item a marvelous delight - we're *not* kidding! The staff are simply among the very best - friendly, efficient and professional -...

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Helpful?
Thank Jonathan22030
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

We really do appreciate your very kind and generous words. The people you mentioned are part of our team, and they all work very hard to make your stay amazing. Thank you so much for bringing them up. They do read these reviews too, and your words mean so very much to them! Thank you! We hope to see you...

West Milford, New Jersey
Reviewed 4 weeks ago via mobile

My husband and I have an income property in the area and stay at the Holiday Inn whenever we have business with the property. Last year we decided to undertake a large renovation, working on the house every weekend. So, for almost the past year we've been guests every weekend! We are treated like family! We love the entire staff...

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Helpful?
Thank rayne1269
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

Have we said how much we love you? WE LOVE YOU! Thank you for always being there for us, and the shout out to our team members is truly a testament to their capacity to care for our guests. We are so lucky to work with such a great group of individuals. See you again soon!

Reviewed 21 January 2017 via mobile

Upon arriving at the hotel it was beautiful and welcoming. We went to our room quickly changing to get to our event for the night. When we got back it was seemily OK until we got into our room! HORRIFIED to say the least. Took off our shoes and looked around only to see bugs on the walls ceiling bed...

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5Thank Sherri S
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

29 years ago, when the hotel was built, we quickly learned that our tall building in a forested area was in the flight path for lady bugs. I know that over the years, the hotel has attempted many things to eliminate this issue, none of which has ever worked, and the ladybugs show up again the following year. There is...

Reviewed 15 January 2017 via mobile

I stayed at this holiday inn for business. The people were so nice here. They explained about everything in the hotel. They recommended great places to eat. And a wonderful delivery place when i wanted to stay in the room. The bed was super comfortable, they brought extra pillows as soon as I requested them, and everything was squeaky clean.

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1Thank AutoPartsDiva
Ed M, General Manager at Holiday Inn Wilkes Barre East Mountain, responded to this review

It was a pleasure to have been of service. It's never easy being on the road away from home. We are glad we made your stay a little bit better by providing you with personal attention. It's what we do!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Full service hotel with two restaurants on premises. Bistro & Lounge with outdoor seating. A hearty hot breakfast buffet included with every room. Large indoor pool, spa & sauna. Complimentary Business center, Wi-Fi, Fax & copy service, Iron & ironing board, Hair Dryer and Courtesy Airport & Casino shuttle. Meeting & Banquet rooms. ... more   less 

Additional Information about Holiday Inn Wilkes Barre East Mountain

Address: 600 Wildflower Dr, Wilkes-Barre, PA 18702-7928 (Formerly Best Western)
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: €90 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Wilkes Barre East Mountain 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Best Western Plus East Mountain Hotel Wilkes-Barre
Best Western Plus East Mountain Inn And Suites
Best Western Wilkes Barre
Hotel Style:
#3 Romantic Hotel in Wilkes-Barre
#3 Family Hotel in Wilkes-Barre
#4 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Wilkes Barre East Mountain staff and other travellers.
8 questions
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Windsor, Connecticut
Poughkeepsie, New York
Torrington, Connecticut, United States
Budd Lake, New Jersey
over a year ago

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Questions? Get answers from Holiday Inn Wilkes Barre East Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room on the 5th floor was nice.”
 of 5 bubbles gaylej989, 24 Mar 2017 | Read review
“I did have a mountain view last time which was nice.....”
 of 5 bubbles symmetry3, 23 Mar 2017 | Read review
“Just request a quiet room and they'll assign one”
 of 5 bubbles QuebecBarnet-VT, 10 Jan 2017 | Read review
“We were on the sixth floor (601) away from the elevator. We loved to be on the top floor.”
 of 5 bubbles 464sashag, 4 Jan 2017 | Read review
“I prefer the 2nd floor of all hotels. This one was extremely quiet.”
 of 5 bubbles 407stephenz, 23 Dec 2016 | Read review
5 of 5