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    Best Western PLUS Genetti Hotel & Conference Center

    77 East Market Street, Wilkes-Barre, PA 18701-3116
    Hotel website
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    30/7/2017 31/7/2017
    US$142
    US$128
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    US$142
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    Traveller (51)
    Room & Suite (11)
    Dining (10)
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    Overview
    • Excellent65%
    • Very good25%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “oysters” (56 reviews)
    “kirby center” (53 reviews)
    “public square” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western PLUS Genetti Hotel & Conference Center
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
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    The Woodlands Resort, An Ascend Collection Hotel
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (702)
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    There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
    See the most recent reviews

    101 - 105 of 695 reviews

    Reviewed 27 November 2016

    I stayed for a wedding. The room and the hotel were a bit dated but very clean and the bed was extra comfy. The breakfast was good and the staff very friendly and helpful. There is no elevator but you can get a room that...More

    Thank CardyDog
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 29 November 2016

    Dear Traveler, Thank you for your review and kind remarks, especially to the staff. They are appreciated. We are a little confused about your comments on the elevator and ground floor rooms as we do not have rooms available on our ground floor, therefore, we...More

    Reviewed 26 November 2016

    I have stayed at this hotel when traveling through Wilkes-Barre PA. The staff is always friendly and accommodating. Rooms are spacious, bathrooms updated. Beds are quite comfortable and cannot beat for the price. I have been at many 4-5 star hotels that are on par...More

    Thank yepitravellots
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 28 November 2016

    Dear Traveler, Wow! Thank you for such a wonderful review and for all of your compliments, especially to the staff. They are appreciated. I will be passing along your compliments to Oysters as well. Thank you, again. Gus Genetti

    Reviewed 25 November 2016

    We arrived late evening, left early morning for a flight. Cannot comment on the area around the hotel, but it seemed to be in the middle of the downtown area. The service was quite good. Since we left before the free breakfast was available the...More

    Thank Pat B
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 28 November 2016

    Dear Pat, Thank you for your great review. We are located downtown with many shops and restaurants nearby. Hopefully you'll have an opportunity to stop again so you can enjoy our location and our restaurant for breakfast. Either way, we are so glad to hear...More

    Reviewed 20 November 2016 via mobile

    Attended a sports award ceremony. Absolutely the worst I have ever been. Service was horrible some tables didn't get food at all. Bread came out 25 min after dinner was served. The price paid per plate was crazy for what little you got.

    3  Thank kevin316b4
    A TripAdvisor Member
    11
    Reviewed 12 November 2016 via mobile

    I called ahead to ask about a king room, and was told it would be no problem. Checked in and was given 2 queens. All because I booked through a 3rd party? Why stay for 2 nights? Never again! This is not my first time...More

    1  Thank A TripAdvisor Member
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 23 November 2016

    Dear Traveler, We're very sorry for the disappointment in your room during your stay. Unfortunately, your room was booked as 2 queens, and while we could normally upgrade you to a king room for an additional $10 per night, we did not have any available...More

    The Woodlands Resort, An Ascend Collection Hotel
    894 reviews
    #9 of 20 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,175 reviews
    #4 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    718 reviews
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    Holiday Inn Wilkes Barre East Mountain
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$95 - US$171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
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    Traveller (51)
    Room & Suite (11)
    Dining (10)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (6)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    purepro333
    9 May 2017|
    Answer Show all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    19 December 2016|
    Answer Show all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Friendly staff comfy bed and pillows"
    Read review
    "Ours looked on the street; it was small, but just fine."
    Read review
    "Get connected room if you have two rooms booked"
    Read review
    "3rd floor close to the main street, but still very quiet at night."
    Read review
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