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    Best Western PLUS Genetti Hotel & Conference Center

    77 East Market Street, Wilkes-Barre, PA 18701-3116
    +1 855-979-8101
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
    US$113
    US$109
    SAVE US$4
    US$113
    US$109
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    US$113
    US$109
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    Room & Suite (15)
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    Overview
    • Excellent64%
    • Very good25%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “kirby center” (55 reviews)
    “oysters” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western PLUS Genetti Hotel & Conference Center
    Special Offer: BOOK DIRECT AND SAVE
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    Comfort Inn & Suites
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (768)
    There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
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    11 - 15 of 761 reviews

    Reviewed 1 week ago

    This Wilkes-Barre Best Western far surpassed expectations. Parking is handy and free. Staff members are all exceptionally friendly and helpful. Rooms are spotless, beds incredibly comfortable, and showers excellent. The free breakfast buffet is one of the best around. The Genetti Best Western is A-1.

    Review collected in partnership with Best Western
    Thank peterkQ8421AZ
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Dear Peter, Wow! We are certainly happy to hear we surpassed your expectations and enjoyed your stay. Your compliments to our staff and on our property are very much appreciated and I will be passing them along. We hope to see you again soon.

    Reviewed 1 week ago

    From the bar, restaurant, to front desk....i was impressed. Not in the best area of Wilkes Barre....but worth the stay for sure. Michael at the bar....Simone at the front desk...wow. I have not been used to this kind of service. Great breakfast too

    Review collected in partnership with Best Western
    Thank richardeK910AH
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Dear Richard, Thank you for your wonderful review and kind words to our staff, especially Michael and Simone. They are very much appreciated. We hope to see you again soon.

    Reviewed 1 week ago

    I was pleasantly surprised that such an old hotel was so updated and beautiful. The rooms are very updated and super comfortable. The staff are all extremely helpful. I asked a lot of questions and was very grateful for the willingness of the staff to...More

    Review collected in partnership with Best Western
    Thank lisamO7552CX
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Dear Lisa, Wow! Thank you for your review and wonderful compliments, especially to our staff. They are very much appreciated. We're glad you enjoyed your stay and hope to see you again.

    Reviewed 1 week ago

    Our overall stay was satisfactory. We had planned to stay at another hotel but were VERY unhappy with it. The desk clerk called BW to inquire about a handicap accessible room. Thankfully you had one and the price was somewhat reasonable (more expensive than were...More

    Review collected in partnership with Best Western
    Thank barbyrn
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Dear Traveler, Thank you for your taking the time to review our property. We glad you had the opportunity to stay with us and that we were able to accommodate your needs. Hope you come back to see us again. Best regards, Gus Genetti

    Reviewed 2 weeks ago via mobile

    We stayed at the Genetti Best Western for 2 nights the beginning of September. The room was clean and the staff were friendly and helpful. The hot breakfast was wonderful and the decor of the dining area was very elegant. However, the location of the...More

    Thank JoeNKathy
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Dear Joe & Kathy, Thank you for taking the time to review our property and for your wonderful compliments, especially to the staff. They certainly are appreciated. We are a little confused about the parking as we have 2 lots available for our guests, so...More

    Comfort Inn & Suites
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$91 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Business Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Cancelon, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
    Add Photo Photos
    Traveller (57)
    Room & Suite (15)
    Dining (11)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (7)
    Business Centre & Event Rooms (2)
    Nearby
    Wilkes Barre Lodge
    9 reviews
    2.52 km away
     
    Comfort Inn & Suites
    242 reviews
    2.43 km away
     
    Holiday Inn Wilkes Barre East Mountain
    569 reviews
    5.57 km away
     
    Hampton Inn & Suites Wilkes-Barre
    757 reviews
    2.50 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    purepro333
    9 May 2017|
    AnswerShow all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    19 December 2016|
    AnswerShow all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Triple check reservations apparently. The bartender was the best part of the stay."
    Read review
    "Friendly staff comfy bed and pillows"
    Read review
    "Ours looked on the street; it was small, but just fine."
    Read review
    "Get connected room if you have two rooms booked"
    Read review
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