We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/11/2017 28/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western PLUS Genetti Hotel & Conference Center

    77 E Market St, Wilkes-Barre, PA 18701-3116
    +1 855-979-8101
    Hotel website
    Save
    Lowest prices for your stay
    27/11/2017 28/11/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$113
    US$113
    US$113
    Traveller (58)
    Room & Suite (15)
    Dining (11)
    The Woodlands Resort, An Ascend Collection Hotel
    935 reviews
    #7 of 21 hotels in Wilkes-Barre
    4.8 km
     
    Holiday Inn Wilkes Barre East Mountain
    578 reviews
    #8 of 21 hotels in Wilkes-Barre
    5.6 km
     
    Hampton Inn & Suites Wilkes-Barre
    769 reviews
    #1 of 21 hotels in Wilkes-Barre
    2.5 km
     
    Hilton Garden Inn Wilkes Barre
    701 reviews
    #4 of 21 hotels in Wilkes-Barre
    2.2 km
     
    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “kirby center” (55 reviews)
    “public square” (12 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western PLUS Genetti Hotel & Conference Center
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    27 Nov28 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$113.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Wilkes-Barre hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7fa7f850b6124e29a367af1ed94c0f6f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":74300,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[106776678],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":11,"year":2017},"checkout":{"day":28,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":113,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7fa7f850b6124e29a367af1ed94c0f6f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":114,"lowestMetaPrice":113,"additionalPartner":false,"highestMetaPriceDisplay":114,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":114,"lowestMetaPrice":113,"highestMetaPriceDisplay":114,"hotelName":"Best Western PLUS Genetti Hotel & Conference Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdmYTdmODUwYjYxMjRlMjlhMzY3YWYxZWQ5NGMwZjZmIiwiQUlLIjoiYTUxZGExZDE4MDkxNGNkNjgyZjAxNmQzN2UxMTljODkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "27/11/2017", "checkOut": "28/11/2017", "lowestPrice": "US$113", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53892754":"TravelocityEWS","78358366":"PricelineIB","79812903":"AgodaIB","34358037":"Hotwire","47549052":"BestWestern","109211595":"HotelsCom2IB","106776678":"BookingCom","32601242":"Expedia","78847583":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (791)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 783 reviews

    Reviewed yesterday

    Clean, comfortable, inexpensive, good parking, and a downtown location. The staff is friendly and means well. If that's what you're looking for, you'll like it. If you're accustomed to something more up-scale, you might find it curious, to say the least. The free breakfast sounds...More

    Thank EandSR
    Hotel's Favourite
    Reviewed 4 weeks ago

    I had a family emergency in the valley. And have stayed at Genettis many times in the past. So I called the Hotel direct. The Front desk Lady was very sympathetic to my situation. I wish I knew her name to recognize her here. I...More

    Thank Joan D
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 4 weeks ago

    Dear Joan, Thank you for taking the time to review our property. We're sorry you had to visit under such trying circumstances, but certainly appreciate all of your kind words and compliments, especially to the staff. I will be passing them along. Warmest regards, Gus...More

    Reviewed yesterday

    Great location, nice hotel at an excellent price. The rooms were clean, beds comfortable, loved the shampoo and conditioner! I used the gym which had everything I needed to get my workout done. Overall a great hotel at a great price!

    Review collected in partnership with Best Western
    Thank emilykG7900ET
    Reviewed 4 days ago

    We loved this hotel! The employees were so friendly and helpful. We had the pleasure of meeting Mr. Gennetti himself (the owner of the hotel). He made you feel right at home! The room was clean and nicely decorated. The breakfast was wonderful, not your...More

    Review collected in partnership with Best Western
    Thank Sanchezzy1971
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 3 days ago

    Dear Traveler, Thank you for such a wonderful review of our property and for all of your kind words, especially to the staff. We are so glad you enjoyed your stay and really appreciate your recommendation.

    Reviewed 6 days ago

    We stayed here when we attended a show at the Arena, it was a good experience! Our very affordable room was on the small side but was spotless and more than enough for a 1 night stay. The staff was extremely helpful and friendly. The...More

    Thank Wanda B
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 3 days ago

    Dear Wanda, Thank you for your review and for all of your compliments, especially to the staff. They certainly are appreciated and we hope you will have the opportunity to come back and see us again.

    The Woodlands Resort, An Ascend Collection Hotel
    935 reviews
    #7 of 21 hotels in Wilkes-Barre
    4.8 km
     
    Holiday Inn Wilkes Barre East Mountain
    578 reviews
    #8 of 21 hotels in Wilkes-Barre
    5.6 km
     
    Hampton Inn & Suites Wilkes-Barre
    769 reviews
    #1 of 21 hotels in Wilkes-Barre
    2.5 km
     
    Hilton Garden Inn Wilkes Barre
    701 reviews
    #4 of 21 hotels in Wilkes-Barre
    2.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$91 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Hotwire, Travelocity, Orbitz, getaroom.com, HotelQuickly and Cheap Tickets so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
    Add Photo Photos
    Traveller (58)
    Room & Suite (15)
    Dining (11)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
    Hilton Garden Inn Wilkes Barre
    701 reviews
    2.20 km away
     
    The Woodlands Resort, An Ascend Collection Hotel
    935 reviews
    4.82 km away
     
    Holiday Inn Wilkes Barre East Mountain
    578 reviews
    5.57 km away
     
    Hampton Inn & Suites Wilkes-Barre
    769 reviews
    2.50 km away
     
    Nearby Restaurants
    Oyster
    169 reviews
    .00 km away
    Cafe Toscana
    183 reviews
    .29 km away
    Thai Thai
    134 reviews
    .29 km away
    Franklin's
    29 reviews
    .18 km away
    Nearby Attractions
    F. M. Kirby Center for the Performing Arts
    109 reviews
    .10 km away
    Kirby Park
    12 reviews
    1.35 km away
    Chacko's Family Bowling Center
    38 reviews
    .78 km away
    R/C movie 14
    28 reviews
    .30 km away
    Ask a question
    Questions & Answers
    purepro333
    9 May 2017|
    AnswerShow all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    19 December 2016|
    AnswerShow all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Stay away from 7009. Apparently, the 7th floor is good but not that room. Loud ticking noise all night. Super..."
    Read review
    "Triple check reservations apparently. The bartender was the best part of the stay."
    Read review
    "Friendly staff comfy bed and pillows"
    Read review
    "Ours looked on the street; it was small, but just fine."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing