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Hilton Garden Inn Wilkes Barre

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Hilton Garden Inn Wilkes Barre
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633 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Wilkes Barre
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Showing 633: English reviews
Dalton, Pennsylvania
Reviewed 28 January 2017

The hotel was beautiful. Our room was very clean. Staff very friendly and helpful. Right near the arena. Van driver took us to show and picked us up after. A little late picking us up but he was dealing with the casino too. All in all a great time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sue V
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Sue V, Thanks for the recent comments. Glad to read you had a "Great Time." We apologize for the delay in the shuttle service but appreciate your understanding and how we still exceeded your overall expectations.

Reviewed 25 January 2017

I have normally had good experiences with this brand. This location had a tired room with terrible bathroom and uncomfortable and dirty looking bed linens. Would not stay again. Location was good - close to 81 and Starbucks next store.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Melisa M
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Melisa M, Thank you for your recent feedback. We always appreciate our valued guests comments. Our staff does take great pride in offering a clean and great experience as required by the brand. We apologize that we did not meet your standard. I am excited to inform you we are planning a guest room update here in the first...

Elkton, Maryland
Reviewed 19 January 2017 via mobile

We stay here several times a year on our way to visit family and I look forward to staying as much as the trip itself. Rooms are immaculate. Staff is great. Pool and fitness room. Great shopping nearby! And they've got a Hockey team right across the street. Plus, the breakfast alone is worth the stay. I could go and...

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Helpful?
Thank Dawn F
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Dawn F, We appreciate your patronage and always look forward to welcoming back our guests. Thanks for the great comments and I am excited to inform you we will be updating our guest rooms here in the 1st and 2nd qtr. Looking forward to seeing you again soon.

Reviewed 18 January 2017

This was not only a convenient location but the staff and the amenities were wonderful also. We were in town to visit family and usually stay at one of their homes. This stay may have changed that all for us. The staff was very friendly and helpful with all of our needs. I will definitely be back again! Jim

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J7616SSjimm
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello J7616SSjiimm, Thank you for staying with us on your visit to the Wilkes Barre area. We appreciate you choosing us as your home away from home as well as our friendly and helpful looks forward forward to welcoming back on your next visit. Thanks again.

Wallkill, New York
Reviewed 17 January 2017

We stayed here to be near Mohegan Sun Casey Arena. The hotel was great. It was very family friendly. We used the complimentary internet, pool, hot tub and exercise room. The price was great. It has a restaurant inside but there are many in the area too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank debrabE6638RL
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello debrabE6638RL, Thanks for the recent review. Our staff always appreciates the feedback we get from our valued guests. Yes, we have a great location as we are across the street from the Arena and easy access to I-81. Thanks again.

Royersford, Pennsylvania
Reviewed 16 January 2017

Stayed at this hotel while touring local colleges. Offered discount for mentioning college. Conveniently located near Wilkes University. Hotel clean. Staff friendly. Many restaurants in the area. Would recommend.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa K
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Lisa K, Thanks for staying with us on your college tour. Our location is ideal for visiting many of the locales in the Wilkes Barre area including Wilkes University. Good luck with the search process and we hope to see you again.

Hudson, Ohio
Reviewed 11 January 2017

The thing I appreciate most about HGI's is their consistency......in my humble opinion, HGI has the most consistency of any chain within the Hilton brand. One nice twist with this particular HGI is they have a nightly fresh fish selection. I had the Mahi Mahi for dinner and it was quite good. They also had a popcorn machine setup in...

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Helpful?
1Thank Scott L
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello Scott L, Thanks for the great feedback. We are honored by your comments. Many guests enjoy our Garden Grill Restaurant and Lounge either for dinner or breakfast as the meals are always freshly prepared. Yes, our location is ideal as we have easy access to I-81. Thanks again and we look forward to welcoming you back soon.

Altoona
Reviewed 9 January 2017 via mobile

Came into town on an overnight trip for the WBS Pens game. We stayed here about a year ago for the same occasion, and received the same pleasant, top-notch experience you'd expect from a place like this. Thanks again, and we'll see you again soon!

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Helpful?
Thank Wolf_Moon_13
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hi Wolf_Moon_13, Welcome back! We appreciate you choosing the Hilton Garden Inn-Wilkes Barre for your stay during the WBS Pens game. I was excited to hear about your experience as our staff believes in exceeding our valued guests expectations. Thanks again

Milford, Massachusetts
Reviewed 7 January 2017

The was my second stay at the hotel. Great location, easy to find, good restaurant with bar in the hotel with good food and service at a reasonable price. Breakfast options are great as well! Don't know what else to say, probably the best hotel in the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank patrickmF1536IT
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello patrickmF1536IT, Welcome back! Great to hear your feedback and ranking us as the "best in the area." Yes, we do have good reasonable options for meals within the hotel that are all freshly-prepared. We look forward to seeing on your next visit. Safe Travels!

Clearwater
Reviewed 5 January 2017

A decent room, good bed, nice staff, met the purpose. A free breakfast would have been nice, will stick to Hampton Inn. I always stay at Hilton so just wanted to check the Garden Inn out. Hilton has always been my favorite place to stay and will continue being a loyal customer.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank George F
Brian_Womach, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review

Hello George F, We appreciate that you gave Hilton Garden Inn a chance on your recent visit to Wilkes Barre. The staff appreciated hearing the positive comments about the room and bedding. One of the benefits of a HGI is the freshly prepared breakfast, what a great way to start the day. Thanks again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 

Additional Information about Hilton Garden Inn Wilkes Barre

Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: €112 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Wilkes Barre staff and other travellers.
5 questions
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st. clair
over a year ago
York, Pennsylvania
Allendale
over a year ago

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Questions? Get answers from Hilton Garden Inn Wilkes Barre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the ground floor but this motel was unable to fill our request.”
 of 5 bubbles Q3194XBrebeccap, 13 Oct 2016 | Read review
“im looking for that tip.”
 of 5 bubbles lmc5765, 28 Aug 2016 | Read review
“Any room is fine, as it's off the hwy and quiet.”
 of 5 bubbles stamps, 20 Aug 2016 | Read review
“The hotel is located in the parking lot of a shopping center so the view from the rooms is not a reason to stay there.”
 of 5 bubbles GDZPA, 13 Aug 2016 | Read review
“Always prefer higher floors if a handicap room is available ask, its huge”
 of 5 bubbles JunieBee, 19 May 2016 | Read review
5 of 5