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27/8/2017 28/8/2017
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    Hilton Garden Inn Wilkes Barre

    242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$160
    US$154
    US$160
    US$154
    US$160
    US$154
    Traveller (5)
    Room & Suite (10)
    Dining (8)
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    Overview
    • Excellent59%
    • Very good26%
    • Average9%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Wilkes Barre
    Special Offer: Double Points, Every Stay
    Hotel deals
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    The Woodlands Resort, An Ascend Collection Hotel
    901 reviews
    #8 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    733 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Courtyard Wilkes-Barre Scranton/Arena
    265 reviews
    #3 of 20 hotels in Wilkes-Barre
     
    Holiday Inn Wilkes Barre East Mountain
    556 reviews
    #7 of 20 hotels in Wilkes-Barre
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (673)
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    There are newer reviews for Hilton Garden Inn Wilkes Barre
    See the most recent reviews

    121 - 125 of 671 reviews

    Reviewed 5 September 2016 via mobile

    Standard HGI located right off the highway. I must preface my thoughts by noting that the assistant manager, Stephanie (?),on the morning we checked out could not have been friendlier or more accommodating and made the appropriate adjustments to our bill. That said... We checked...More

    1  Thank bmatraveler
    Response from Brian_Womach, General Manager at Hilton Garden Inn Wilkes BarreResponded 13 September 2016

    Hello bmatraveler, Our sincere apologies for the poor service and room you received during your stay with us. Our staff strives to exceed every guests expectations and unfortunately we mostly failed during your stay. Your comments have allowed us to review a few of our...More

    Reviewed 4 September 2016 via mobile

    They made our stay special after long flights and delays. Dan at the desk was great and very helpful with unexpected extra service. The breakfast was delicious and inexpensive. Highly recommend this property.

    Thank Roger V
    Response from Brian_Womach, General Manager at Hilton Garden Inn Wilkes BarreResponded 10 September 2016

    Hi Roger V, Thanks for the Trip Advisor review and mentioning Dan. I am glad to hear he was very helpful and went above and beyond to exceed your expectations. Yes, most guests love our fresh made to order breakfast. Safe Travels!

    Reviewed 31 August 2016

    Staff not overly friendly, except for Benjamin, who was the only staff who went out of their way to speak to us. We also were surprised to find out there was no free breakfast like Hampton Inn. Hilton's prices were less than Hampton, but now...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank sharonwQ3763BF
    Response from Brian_Womach, General Manager at Hilton Garden Inn Wilkes BarreResponded 10 September 2016

    Hello sharonwQ3763BF, Thank you for your feedback and we always appreciate our valued guests input. Your comments will allow us to improve in the areas you noted. We have also been in contact with our service provider to assist in looking into your concern. Thanks...More

    Reviewed 30 August 2016

    Apart from the extended wait time from the actual check-in, I find hotel to be overall a good experience.The staff is very friendly with smiles, love the outdoor fire pit !. I will definitely stay here for sure again, the breakfast was super, best in...More

    Review collected in partnership with Hilton Garden Inn
    Thank Marlene B
    Response from Brian_Womach, General Manager at Hilton Garden Inn Wilkes BarreResponded 10 September 2016

    Hello Marlene B, Thanks for the feedback. Our staff always loves to hear how we have exceeded their expectations. Yes, many guests love to use our outdoor fire pit to enjoy relaxing with friends. See you again soon.

    Reviewed 28 August 2016

    I have stayed here a couple of times and the room is usually quiet, even if the hotel is full. This time, my room wasn't ready even though I pre checked in saying 3pm but didn't get there til 5. They gave me one room...More

    Thank lmc5765
    Response from Brian_Womach, General Manager at Hilton Garden Inn Wilkes BarreResponded 13 September 2016

    Hello lmc5765, Thank you for the Trip Advisor review. We appreciate all guest feedback and strive to exceed every guests expectation for service and cleanliness. I have also utilized your comments as a training tool within the Housekeeping department. Additionally it is my understanding that...More

    The Woodlands Resort, An Ascend Collection Hotel
    901 reviews
    #8 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    733 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Courtyard Wilkes-Barre Scranton/Arena
    265 reviews
    #3 of 20 hotels in Wilkes-Barre
     
    Holiday Inn Wilkes Barre East Mountain
    556 reviews
    #7 of 20 hotels in Wilkes-Barre
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    Details
    • Price range
    • US$124 - US$243 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Wilkes-Barre
    • #5 Family Hotel in Wilkes-Barre
    • #5 Romantic Hotel in Wilkes-Barre
    • #6 Business Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Cancelon, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Wilkes Barre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre ,
    • Hilton Wilkes-Barre ,
    • Wilkes Barre Hilton Garden Inn
    Add Photo Photos
    Traveller (5)
    Room & Suite (10)
    Dining (8)
    Pool & Beach (4)
    Hotel & Grounds (32)
    Business Centre & Event Rooms (4)
    Bathroom (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Laura D
    8 June 2016|
    AnswerShow all 2 answers
    Response from Brian_Womach | Property representative |
    My apologies for the long delay in responding. Yes, we do have a Jacuzzi in our pool area and the pool is accessible 24 hours. Lastly, the property is 100% non-smoking.
    0
    Votes
    njgal
    29 December 2015|
    Answer
    Response from Brian_Womach | Property representative |
    Yes, we offer complimentary transportation to the Mohegan Sun Pocono casino
    0
    Votes
    gosteelers81
    11 April 2015|
    AnswerShow all 4 answers
    Response from Brian_Womach | Property representative |
    Hello gosteelers81, Yes we, have a shuttle that transports to the arena. Depending on the event a sign-up time might be required. We do not take advance reservations just inquire at check-in. Please let me know if you have... More
    1
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    Room Tips
    "My room was fine - I like usually rooms on high floors and they were nice."
    Read review
    "Even if you book in advance, you cannot be sure what kind of room you get so be careful."
    Read review
    "any of the rooms are far away from major traffic; i would recommend the 2-4 floors so that you do not smell..."
    Read review
    "Just tell the front desk staff what you are looking for and then will do the rest"
    Read review
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