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Quality Inn & Suites Conference Center

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203 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Buffalo, New York
Reviewed 1 August 2016

Comfortable, king size bed. Room had fridge and microwave. Air conditioner worked well. Nice play to stop over for the night. Friendly staff. Free parking. Nice, free breakfast. Coin laundry. TGIFriday's connected to hotel. Groceries and restaurants super close by. Right near highway. CONS: Wasn't expecting the walk to the room. You walk into the reservation area and then leave...

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Helpful?
Thank jmasc1
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Hello JMACS1, Thanks for taking the time to write a review of your recent visit. We're privileged to have had you and your family stay with us. We appreciate the feedback. We're a new team and have recently taken over the hotel. We're slowly addressing the concerns of our guests. Our goal is to provide an exceptional and memorable experience...

Athens, Georgia
Reviewed 11 July 2016

Ours was just an overnight stay. We arrived late, and left early the next morning. Our room was comfortable, and breakfast was adequate for our needs. All of the staff we dealt with were friendly and accommodating. We were only there for a few hours, but all of our needs were met.

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Helpful?
Thank Barbara D
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Greeting Barbara D, Thanks for stopping by and writing a quick review of your stay with us. We appreciate the feedback. We're happy you enjoyed your stay with us. We're a new team and have recently taken over the hotel. We're working hard to provide an exceptionable memorable experience for each and every guest. Come see us again soon, and...

Sebastian, Florida
Reviewed 28 June 2016

This Quality has been renovated & is very nice, Everyone at the desk was helpful & easy to deal with, room was clean & well stocked, refrigerator ran well, so did flat screen TV....at the desk there was lemon water for the quest to enjoy...we even gotten a a fresh chocolate chip cookie, delicious

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Helpful?
Thank 2DenMarc12
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Greetings 2DenMarc12, We would like to thank you for taking the time to a quick review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We're glad you enjoyed our hospitality. It's our goal to provide you with a pleasurable, memorable experience. Thank you...

Reviewed 28 June 2016

The staff was friendly and I had no complaints about the room itself, other than it opened to the exterior rather than an interior corridor. Our room opened directly onto the parking lot The property was neat and clean but definitely run-down looking -- we took a walk around the property and noticed several areas where maintaince seems to have...

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Helpful?
Thank Stephnie T
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Hello Stephnie T, We would like to thank you for taking the time to a quick review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We apologize for any difficulties you may have encountered. We're a new team and have recently taken over...

Newark
Reviewed 27 June 2016

If you don't care about the condition of the room then it is in a great location surrounded by all kinds of restaurants and shopping. Everything else about this Motel is terrible. The rooms are in need of a remodel. When I was checking in there were 2 guests asking for different rooms because of the smell and they were...

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Helpful?
Thank Ron S
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Hello Ron S., We would like to thank you for taking the time to a quick review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We apologize for any difficulties you may have encountered. We're a new team and have recently taken over...

Scranton, Pennsylvania
Reviewed 23 June 2016

Good quality linens, towels; microwave & refrig. in each room was a real bonus. Very good hot breakfast w/ eggs, sausage, waffles, juices, etc. More than you get at most places. Older property being worked on; has some rough spots but decent for the price.

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Helpful?
Thank Wiliam Z
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Hello William Z, We appreciate the feedback. Thanks for writing a review. We're glad you enjoyed your stay with us. Our goal is to make your stay a positive memorable experience. We're a new team and have recently taken over the hotel. We've made a lot of improvements, and have many more planned. Our hot deluxe breakfast gets many compliments....

Reviewed 18 June 2016 via mobile

The location is good. It did not feel unsafe. The desk receptionist was very pleasant. I didn't have their continental breakfast. The carpet was filthy, there was a Pringles can along side the night table on floor, the area around toilet base was dirty, the phone was dirty. The window side of the draperies were grimy. Over all grubby feeling...

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1Thank Scsbooth
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Greetings SCSbooth, Thanks for taking the time to write your review of the hotel. We appreciate the feedback. We're a new team and have recently taken over the hotel. Your feedback tells us what we've done right and what we can improve upon. We apologize for any inconvenience during your stay. We've recently hired a new Executive Housekeeper and a...

Hollidaysburg
Reviewed 17 June 2016 via mobile

Just disgusting. Filthy. Disgusting smell. Hair on the fixtures. Stains everywhere. I believe someone blew their nose on the wall. The bathtub faucet leaked. The bathtub was so dirty, I didn't even want to use it.

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1Thank Jim B
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Hello Jim B., We would like to thank you for taking the time to a quick review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We apologize for any difficulties you may have encountered. We're a new team and have recently taken over...

Houston, Texas
Reviewed 16 June 2016

This place is disgusting!!! Homeless/Transients reside in several rooms on property & hang out in hotel common areas. Outside walkways reeked of marijuana at night. Rooms are old & filthy; my wife & I are covered with rash & tiny insect bites. No refunds policy is definite tell-tale sign. Should have just taken the loss & gone to stay somewhere...

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Helpful?
Thank The-Travelin-Travis
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Greetings Travelin-Travis, We would like to thank you for taking the time to a quick review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We're a new team and have recently taken over the hotel. I apologize for any discomfort you experienced. The...

Los Angeles, California, USA
Reviewed 16 June 2016

Lost of help as I booked wrong Quality Inn. Manager called and canceled my reservation and set me up with his hotel. Only peoblem was the price for a saturday stay which was twice the normal rate. It was $124.00. I use this hotel many time and did not expect to me charged the amount for 1 of my 4...

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Helpful?
Thank pol1945
General M, General Manager at Quality Inn & Suites Conference Center, responded to this review

Hello pol1945, Thanks for taking the time to write your review of the hotel. We appreciate the feedback. We're a new team and have recently taken over the hotel. I'm glad the team was able to accommodate you. Your feedback tells us what we've done right and what we can improve upon. Please come back and see us soon, so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the rolling hills of Pennsylvania, the Quality Inn & Suites™ Conference Center provides warm and inviting accommodations for business and leisure travelers alike. A number of local points of interest, including the Mohegan Sun at Pocono Downs casino and horse racetrack, the Pocono Raceway and Mohegan Sun Arena at Casey Plaza are all just minutes from this Wilkes-Barre, PA hotel. Set in the foothills of the Poconos, Wilkes-Barre is rich in history and boasts an abundance of landmarks dating back to colonial America. Outdoor recreation areas are aplenty thanks to the Susquehanna River that provides a natural barrier for this thriving area. Whether you want to explore history or peruse unique cultural offerings, Wilkes-Barre and the surrounding region offer something for everyone. Shopping enthusiasts will enjoy being within walking distance to a variety of retailers and specialty stores. The Crossings Premium Outlets, the Mall at Steamtown and the Amish Market are a short drive away. A number of entertainment venues and restaurants can be found in the vicinity. Hotel amenities include: •Free Hot Breakfast Buffet •Free Wireless High-Speed Internet Access •Free Weekday Newspaper •Free Local Phone Calls •Free Airport Shuttle (based on availability); contact hotel at least 24 hours prior to arrival Guests of the Quality Inn & Suites Conference Center can also enjoy the on-site exercise room and gift shop, and access to a nearby indoor pool and hot tub (contact hotel for hours). Corporate travelers will welcome additional features like the business center that has a computer with Internet access, and copy and fax service. The Quality Inn & Suites Conference Center has three banquet and meeting rooms that are perfect for hosting a variety of events. In addition to standard amenities, all of our well-appointed guest rooms have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, work desks, irons, ironing boards, safes, voice mail and cable television. Select rooms also have sofa sleepers. Non-smoking and connecting rooms can be requested. Coin-operated laundry facilities are located on the premise and valet cleaning service is available. This is a pet-friendly hotel; fees apply. Ample parking is provided and can accommodate most cars, trucks or buses. When you are looking for countless features, a great staff and wonderful location, make the Quality Inn & Suites Conference Center your hotel for inviting accommodations in Wilkes Barre. We have everything you need to make you feel at home and our friendly staff looks forward to serving you. ... more   less 

Additional Information about Quality Inn & Suites Conference Center

Address: 880 Kidder St, Route 115 and 315, Wilkes-Barre, PA 18702-6913
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: €55 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites Conference Center 3*
Number of rooms: 118
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Also Known As:
Quality Inn And Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Conference Center staff and other travellers.
4 questions
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Chelmsford, Massachusetts
7 months ago
Jersey Shore
Wilkes-Barre, Pennsylvania
8 months ago

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Questions? Get answers from Quality Inn & Suites Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very quit and comfortable it has many things like nice tv, fridge, and microwave etc....”
 of 5 bubbles 461abdellatifm, 15 Feb 2017 | Read review
“Checking in at 6:00 p.m. and leaving at 7:00 a.m. no tips to offer”
 of 5 bubbles 69RobertS, 27 Oct 2016 | Read review
“old, tired, worn”
 of 5 bubbles ebrelsford, 15 Oct 2016 | Read review
“Traveller beware-DUMP...never stay here”
 of 5 bubbles CYNTHIAR329, 11 Oct 2016 | Read review
“try the 2nd floor maybe room are cleanier”
 of 5 bubbles NewJerseyBigdog1, 15 Aug 2016 | Read review
5 of 5