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A friend and I stayed 2 nights for a bike ride in Jim Thorpe. The sheets were dirty and full of hair. The room was dusty. There was a piece of used soap in the shower. Obviously not cleaned very well. We asked for new...More
2 Thank Apeebuns
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites White Haven - Lake HarmonyResponded 17 May 2016
Thank you for your feedback regarding your stay at Holiday Inn Exp & Stes White Hvn Lake Harmony, PA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding...More
Overall, the hotel met our needs and was mostly as described. We reserved a 2 bed queen suite with pull out sofa. Room had mini fridge/microwave/sink area which proved very useful.
Room was quite spacious and well appointed and bathroom was clean, (as was rest...More
We wanted just a nice relaxing getaway weekend and we got it! It was very close to hickory run state park which I highly recommend checking out! The rooms were clean. Only complaint was that there weren't any refrigerators in the rooms! But other than...More
This hotel is a little difficult to find bit is well worth the effort. We stayed on a Tuesday night and the hotel was not very busy. The front desk clerk said the weekends were quite busy. This is a great location once you find...More
Perfect location to Jack Frost Mountain and everything was the way we'd expect it. Surprisingly was quite even though near two interstates. Breakfast was only okay. Check-in and check-out was very quick and efficient.