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Comfort Inn-Pocono Mountain

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163 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Reviewed 3 weeks ago via mobile

Great location 10 minutes from Jackfrost mountain. Check in was real easy staff was very nice and very accommodating. Be aware the pool is not currently open it's under renovation. Rooms were OK there were some shady individuals, coming in and out but I would most definitely stay here again the location is very convenient

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Helpful?
Thank Roy D
Albrightsville, Pennsylvania
Reviewed 3 weeks ago via mobile

Not up to my expectations. Overpriced room in not so good condition. Jacuzzi jets not even working. Pool under maintenance. No compensation for any of these things. Staff not welcoming at all. Do not recommend Best western half the price and so much more for your money

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Helpful?
Thank jennclark891
Brooklyn, New York
Reviewed 4 weeks ago

There were White Shower towels hanging behind the bathroom door when I got to my room. Keep in mind, I did not arrive to this hotel until 9PM.. More than sufficient time for housekeeping to clean the room thoroughly. Inside the hair dryer holder, there were like burnt hair or black fibers inside. I, the hotel guest for only one...

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Thank HeartSki
Levittown, Pennsylvania
Reviewed 10 January 2017

My boyfriend and I had planned a trip to big boulder and wanted a cheap place to stay for 2 nights and the comfort inn in white haven didn't disappoint. first of all, the convenience of all of your needs are at the tip of your fingers! Wawa, McDonalds, Arbys, and a couple other well-known shops are right across the...

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Thank abay4
Springfield, Missouri
Reviewed 28 December 2016

Have stayed here several times over the years & it has always been a favorite stop. Lauren at front desk is the perfect combination of friendly, professional & efficient :-) Room was clean & comfortable. Fridge/micro & flat screen TV. Free wifi but I kept losing signal; probably everyone in the hotel was online & maybe that max'd things out?...

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Thank LINDA H
Baltimore, Maryland
Reviewed 24 November 2016

This hotel has all the amenities that we value; cleanliness, strong wifi, HDMI ports, hot-tubs, pools, nice breakfast area..... but above all, a friendly staff!!! We travel all over, but we must say that Comfort Inn-White haven truly has an EXCEPTIONAL staff, namely Katie, Heather and Barbara. These fun but extremely professional women know how to give expert costumer service...

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Helpful?
Thank Chris L
Reviewed 14 November 2016

Rather than going to a more pricey Pocono Resorts geared toward romance, we decided to go for the more affordable King Suite with heart shaped jacuzzi at the Comfort Inn! It was wonderful. They are undergoing renovations, so there was no art work on our walls, and there were some skids of boxes in the halls... but that didn't bother...

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Thank Shanna M
Reviewed 25 October 2016

My boyfriend and I stayed here for a few days over Labor Day weekend. The hotel itself was okay, but disappointing for the amount it cost to stay here. The amenities and the room service were pretty standard, but we saw a not-too-small spider crawl above the couch once. One of the entrances to the hotel (that also happened to...

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1Thank Olivia M
Franklin Lakes, New Jersey
Reviewed 15 October 2016 via mobile

Conveniently located to Rte. 80 & PA Tpke.. Poconos, ski areas, state parks. Under renovation... very clean rooms. Indoor pool & hot tub. Luxurious, comfortable king bed available. Pet friendly. Superior front desk staff. Breakfast available. Excellent value.

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Thank Greenpondgirl
Findlay, Ohio
Reviewed 9 October 2016

My husband and I are on our honeymoon. We stopped in the Poconos for a few days before we head up to Maine for the rest of the week. We found this hotel online, and the reviews seemed decent for the price. Right when we showed up to the hotel, we legitimately thought it had closed down. It looks like...

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Helpful?
Thank mfrancis25
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review

Thank you for taking the time to write a review about your recent stay. On behalf of our team I would like to apologize to you for failing to exceed your expectations. We are currently involved in an extensive renovation, but that should not have hindered your stay with us. I will address the issues you shared with the entire...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn-Pocono Mountain

Address: Route 940 at 1-80 and I-476, White Haven, PA 18661
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Price Range: €63 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn-Pocono Mountain 2.5*
Number of rooms: 100
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Also Known As:
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn-Pocono Mountain staff and other travellers.
4 questions
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Pennsylvania
over a year ago
State College, Pennsylvania
10 months ago
East Windsor, New Jersey
11 months ago

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Questions? Get answers from Comfort Inn-Pocono Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent wifi and the tv's have hdmi ports and usb ports for charging multiple mobile devices.”
 of 5 bubbles Q8476OWchrisl, 24 Nov 2016 | Read review
“The hotel is built into a hill.... so the ground floor is actually the 4th floor. Floors 1 - 3 are underground.”
  • King Suite: The open door leads into the Jacuzzi room!
  • King Suite
  • King Suite: Very relaxing jacuzzi in the room adjoining the bedroom.
 of 5 bubbles 333shannam, 14 Nov 2016 | Read review
“Accessible room is very spacious.”
 of 5 bubbles 433jeannem, 14 Sep 2016 | Read review
“The address did not work on our GPS. We were four miles away when it said, "You have arrived".”
 of 5 bubbles karendQ3003UH, 18 Aug 2016 | Read review
“Don't come here”
 of 5 bubbles meghano796, 5 Aug 2016 | Read review
5 of 5