We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Hotel & Suites West Chester

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Hotel & Suites West Chester
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

103 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 102: English reviews
Start your review of Holiday Inn Express Hotel & Suites West Chester
 Click to rate
Reviewed 12 March 2017 via mobile

My child attends college at Swarthmore so we have visited several hotels in the area over the past three years. I like the Glen Mills/West Chester area since there are a variety of restaurants and shops. This was the first time at this location and, unfortunately, will be my last. First, this hotel is a challenge to reach from the...

 Report
Helpful?
Thank ChitownSuburbanMom66
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your feedback. I'm sorry to hear about your recent experience with us. We will definitely look at this as an opportunity to improve our service. We do not want this to keep you from enjoying our spacious suites, hot buffet breakfast and friendly staff. If you will be in town soon, or would like to...

Allentown, PA
Reviewed 4 March 2017

This hotels was pretty much the quality that I have come to expect from a Holiday Inn Express and other IHG properties. The rooms were clean and spacious. The beds were particularly comfortable (sometimes they aren't for IHG). The breakfast was pretty standard. The true standout, though, was Juliana at the front desk. She was quick to get my group...

 Report
Helpful?
Thank Speechyguy
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you for the 5-star review. I will pass along your wonderful comment about my staff, to let them know how nice and helpful you thought they were. Being a busy exit like we are, it is always nice to have many options of restaurants to choose from. We are certainly willing to give recommendations anytime. I hope we get...

Killarney, Ireland
Reviewed 2 March 2017

We were met at Reception by a student at the University of Westchester, who went above and beyond to help us find our destination at the University. Our room was huge, with an equally large bathroom. Throughout our stay, we met attentive staff, who made sure our needs were met. Overall, a very good hotel, one we have no hesitation...

 Report
Helpful?
Thank Clionamac1
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you so much for staying with us and sending in your review. We are thrilled that our staff made you feel at home. Our team works hard to really wow our guests .It was a pleasure having you with us, and we do hope you come back and visit us again.

Fort Lauderdale, Florida
Reviewed 25 December 2016

Had not stayed at a Holiday Inn in years. Check in was by a friendly associate. Wifi was almost non-existent. Breakfast was well stocked with a super friendly attendant. Pancake machine was a gummy circle hoot of entertainment. Room was very nice. Stayed for one night and hotel was perfect for our purpose- clean and safe place to sleep!

 Report
Helpful?
Thank JRG F
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

WOW! Thank you so much for such a nice review. I can't thank you enough for saying our hotel exceeds expectations. We strive to always provide excellent service here at the Holiday Inn Express. I'm very happy you enjoyed everything we have to offer and felt safe with us. That is my staff’s top priority. We hope you come and...

Washington DC
Reviewed 3 November 2016

At first glance, the property is nothing that would excite comment of any note. The three storied building is neat and set on a slight rise above a busy intersection. Built as a Comfort Inn, the hotel was recently converted into a Holiday Inn Express a couple of years ago. Its pedigree may have been elevated a smidgeon, but it's...

 Report
Helpful?
1Thank architourist
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear architourist, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. Our goal is to consistently provide superior accommodations but it is unfortunate that we fell below standards on this occasion due to the breakfast selection served and the service issues you encountered. Please be assured that necessary steps...

York, Pennsylvania
Reviewed 11 October 2016

We stayed 2 nights for a softball tournament. We need 3 beds, so my wife called ahead to ensure we would have a rollaway bed for our son. This request was confirmed with the hotel. However, when we arrived, not only were we informed that we did not have the type of room that we thought we had requested, we...

 Report
Helpful?
Thank firemadz
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Dear firemadz, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings you have experienced...

New Jersey
Reviewed 4 October 2016

We've stayed here several times and were delighted to experience yet another great stay. Everyone is very pleasant (especially the women who service the breakfast area!). Look forward to our next stay in a few months.

 Report
Helpful?
Thank Janneykins
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you very much for your feedback. We are delighted that you had a great stay with us. We really appreciate your wonderful comments and that you experienced our Holiday Inn Express & Suites with best possible customer service. We hope you will stay with us again in the near future.

Boyds, Maryland
Reviewed 3 October 2016

We stayed at this hotel for our annual family reunion in July. I do have some suggestions regarding our stay. Move the Keurig coffee maker from bathroom to internal part of room. The doors slam extremely hard which awakens other sleeping guest. If you don't close hard the door remains ajar. Provide more lush and softer bath towels, they were...

 Report
Helpful?
Thank Susan E
Erie, Pennsylvania
Reviewed 3 October 2016

Although the price is a little high, the room was very very clean, the area is safe and there is lots to do, the staff is great and very helpful, lots of breakfast options. Fitness center, pool, banquet room. Great place.

 Report
Helpful?
Thank csampson690
greenville
Reviewed 15 September 2016

Just in for the night. Modern hotel, Great service, Very clean and updated rooms. They also have a pantry that if you don't feel like going out there is at least a microwave meal you can grab. Rooms have Fridges and Microwaves. Less than two minutes away is a shopping center with a starbucks, saladworks, and a sports bar PJ...

 Report
Helpful?
Thank burtontps
Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West Chester, responded to this review

Thank you for your wonderful words of praise.We are glad that we could exceed your expectations and make life easier while on the road for you and your family.We are so happy we were able to make your stay one to remember. Please remember us the next time you come to the area for your hospitality needs.

92 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (20)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (33)
Viewed
Pool/Beach Area (3)
Viewed
Dining (4)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near West Chester
7.0 km away
Hotel Warner
Hotel Warner
#1 of 7 in West Chester
190 reviews
4.6 km away
Microtel Inn & Suites by Wyndham West Chester
4.3 km away
Quality Inn & Suites
Quality Inn & Suites
#6 of 7 in West Chester
536 reviews
Show Prices
Show Prices
Show Prices
4.4 km away
BEST WESTERN Plus Concordville Hotel
3.3 km away
Hampton Inn & Suites Chadds Ford
4.1 km away
Brandywine River Hotel
Brandywine River Hotel
#1 of 1 in Chadds Ford
349 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Hotel & Suites West Chester

Address: 1310 Wilmington Pike, Rte 202, West Chester, PA 19382 (Formerly Comfort Inn & Suites Brandywine Valley)
Region: United States > Pennsylvania > West Chester
Price Range: €95 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Chester 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotwire, Priceline, Expedia, Travelocity, Hotels.com, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites West Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Comfort Inn Brandywine Valley
Comfort Inn West Chester
West Chester Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Chester staff and other travellers.
3 questions
Ask a question
Bridgewater, New Jersey
1 month ago
Providence, Rhode Island
5 months ago
Providence, Rhode Island
5 months ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites West Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay near the elevators.”
Clionamac1, 2 Mar 2017 | Read review
“Ask for high floor room, not near elevator or ice or vending machines.”
109jrgf, 25 Dec 2016 | Read review
“Rooms on the third floor facing the back are quieter”
architourist, 3 Nov 2016 | Read review
“You're not staying here for the views!”
kippster1, 16 Jul 2016 | Read review
“ask for a room away from Rt 202”
Mapper39, 4 Jul 2016 | Read review
5 of 5