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3/12/2017 4/12/2017
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    Quality Inn & Suites

    943 S High St, West Chester, PA 19382-5418
    +1 855-595-9503
    Hotel website
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    3/12/2017 4/12/2017
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    Traveller (56)
    Room & Suite (42)
    Pool & Beach (7)
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    • Excellent17%
    • Very good30%
    • Average24%
    • Poor16%
    • Terrible13%
    Travellers talk about
    “early check” (4 reviews)
    “pastry” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (561)
    There are newer reviews for Quality Inn & Suites
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    11 - 15 of 560 reviews

    Reviewed 21 October 2017

    Advantage is you will bet low price deals at this location but there are couple of amenity issues faced during my stay like "Land line not working", "TV remote not working" and "Bathtub dain not working". When notified at reception instead of moving to another...More

    Thank Ramakrishna T
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 4 weeks ago

    Thank you for your feedback. I'm very sorry to hear that your stay at our Hotel was not up to par. Please know that this information has been address with our staff, Manager and owners. Despite this, we hope to be able to welcome you...More

    Reviewed 23 September 2017 via mobile

    Stayed overnight in August. The hotel was clean, rooms were great and breakfast was good. However, during my stay there was a sudden power outage. It didn’t happen once but quite a few times. Got scared a bit. But overall, its a decent place to...More

    Thank Zoeriley S
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 24 September 2017

    Thank you for taking the time to share your experience with us, I am delighted to hear that you enjoyed your stay! We very much appreciate and value your feedback and will share it with our team. Our entire staff works really hard to make...More

    Reviewed 20 September 2017

    Room keys didn't work, I had to get new ones. As soon as I walked in the room, I noticed the disgustingly stained carpeting, and the toilet was running. I had to flush it 2-3 times for every function. The freezer compartment of the fridge...More

    Thank Janet P
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 21 September 2017

    Thank you for your feedback. Let us start by apologizing for the conditions you encountered that ultimately led to the decision not to stay with us. Let us also assure you that what you experienced is not business as usual. We want you to know...More

    Reviewed 17 September 2017

    Well, first of all, the first day we checked in, our keys did not work. My husband went up to the desk to get this fixed. They assured him it would work after they "re booted" the key. Upon putting the scan card key in...More

    1  Thank Babykit1931
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 19 September 2017

    On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

    Reviewed 4 September 2017 via mobile

    Quality Inn took over this huge, old hotel at the south end of West Chester. We stayed here before and Quality Inn made some improvements, but some of the same flaws remain. We got a good Groupon rate of $71 for one night. Because the...More

    Thank Pnemiller
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 19 September 2017

    Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us. I will share it with our team. We would love to host you again the next time you're in West Chester.

    • Top amenities
    • Free Parking
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Restaurant
    • Hot Tub
    • Price range
    • US$67 - US$97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 141
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Cancelon, Hotwire, Orbitz, getaroom.com, TripOnline SA and Cheap Tickets so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • West Chester
    • Also Known As
    • Days Hotel West Chester ,
    • Days Hotel And Conference Center ,
    • Holiday Inn West Chester ,
    • West Chester Holiday Inn
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    Traveller (56)
    Room & Suite (42)
    Pool & Beach (7)
    Dining (4)
    Hotel & Grounds (45)
    Bathroom (14)
    Business Centre & Event Rooms (6)
    Brandywine River Hotel
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    7.54 km away
    Holiday Inn Express Hotel & Suites West Chester
    126 reviews
    4.29 km away
    Nearby Restaurants
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    Rams Diner
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    Nearby Attractions
    Thornton Paintball
    5 reviews
    5.06 km away
    Chester County Historical Society
    64 reviews
    2.85 km away
    West Chester Restaurant Festival
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    Ask a question
    Questions & Answers
    7 March 2017|
    AnswerShow all 2 answers
    Response from J S | Reviewed this property |
    I believe the TV's have inputs in the back. I'd call them, just to confirm.
    Robert And Tere... G
    19 September 2016|
    Response from Jun Orville L |
    yes the hotel is pet friendly. $20 a night. service dogs are free
    Robert And Tere... G
    19 September 2016|
    AnswerShow all 3 answers
    Response from Carla T | Reviewed this property |
    Not sure, I did not pay attention.
    Room Tips
    "several rooms to choose from including suites there are 3 floors"
    Read review
    "Entrance is bit difficult to find at night times. Be cautious."
    Read review
    "Booking is a SCAM!!!!! Would again never even attempt to stay here"
    Read review
    "This room was a great room for my dogs"
    Read review
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