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    Quality Inn & Suites

    943 S High St, West Chester, PA 19382-5418
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    1/10/2017 2/10/2017
    US$68
    US$69
    US$69
    Traveller (51)
    Room & Suite (33)
    Pool & Beach (8)
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    Overview
    • Excellent17%
    • Very good29%
    • Average25%
    • Poor16%
    • Terrible13%
    Travellers talk about
    “days hotel” (28 reviews)
    “pastry” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (550)
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    1 - 5 of 549 reviews

    Reviewed yesterday

    Room keys didn't work, I had to get new ones. As soon as I walked in the room, I noticed the disgustingly stained carpeting, and the toilet was running. I had to flush it 2-3 times for every function. The freezer compartment of the fridge...More

    Thank Janet P
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded today

    Thank you for your feedback. Let us start by apologizing for the conditions you encountered that ultimately led to the decision not to stay with us. Let us also assure you that what you experienced is not business as usual. We want you to know...More

    Hotel's Favourite
    Reviewed 22 May 2017

    I was able to make my reservation with short notice by phone directly with the hotel, as I had a few questions. I was very pleased with the location, staff, and in-room amenities (frig., microwave, hair dryer, etc.). Also appreciated the real wood furniture. And...More

    1  Thank Katharine B
    Response from Seantelle2017, General Manager at Quality Inn & SuitesResponded 24 May 2017

    Thank you for taking the time for giving us positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so...More

    Reviewed 4 days ago

    Well, first of all, the first day we checked in, our keys did not work. My husband went up to the desk to get this fixed. They assured him it would work after they "re booted" the key. Upon putting the scan card key in...More

    Thank Babykit1931
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 2 days ago

    On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

    Reviewed 2 weeks ago via mobile

    Quality Inn took over this huge, old hotel at the south end of West Chester. We stayed here before and Quality Inn made some improvements, but some of the same flaws remain. We got a good Groupon rate of $71 for one night. Because the...More

    Thank Pnemiller
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 2 days ago

    Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us. I will share it with our team. We would love to host you again the next time you're in West Chester.

    Reviewed 3 weeks ago

    My husband made a reservation for a couple of weeks ahead of time and was forced through a third party site to complete the booking. Plans have changed and - THEY ALREADY CHARGED OUR CREDIT CARD - and will not refund the money. This is...More

    Thank KathyLivesInOhio
    Response from Seantelle2017, Manager at Quality Inn & SuitesResponded 2 days ago

    Thank you for your feedback. Please know that this information has been address with our staff, Manager and owners. Despite this, we hope to be able to welcome you back on a return visit to West Chester in the near future.

    Best Western Plus Concordville Hotel
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$68 - US$119 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 141
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Choice Hotels, Travelocity, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and Agoda so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • West Chester
    • Also Known As
    • Days Hotel West Chester ,
    • Days Hotel And Conference Center ,
    • Holiday Inn West Chester ,
    • West Chester Holiday Inn
    Add Photo Photos
    Traveller (51)
    Room & Suite (33)
    Pool & Beach (8)
    Dining (3)
    Hotel & Grounds (39)
    Bathroom (8)
    Business Centre & Event Rooms (6)
    Nearby
    Holiday Inn Express Hotel & Suites West Chester
    123 reviews
    4.29 km away
     
    Hilton Garden Inn Valley Forge/Oaks
    660 reviews
    24.24 km away
     
    Best Western Plus Concordville Hotel
    1,050 reviews
    8.34 km away
     
    Microtel Inn & Suites by Wyndham West Chester
    686 reviews
    .48 km away
     
    Nearby Restaurants
    Levante Brewing Taproom
    19 reviews
    1.00 km away
    Romano's Pizzeria and Italian Kitchen
    5 reviews
    .26 km away
    Rams Diner
    28 reviews
    .55 km away
    Westtown Meat Market
    8 reviews
    .71 km away
    Nearby Attractions
    Thornton Paintball
    5 reviews
    5.07 km away
    Chester County Historical Society
    63 reviews
    2.85 km away
    West Chester Restaurant Festival
    89 reviews
    2.69 km away
    Eclat Chocolate
    29 reviews
    2.52 km away
    Ask a question
    Questions & Answers
    lancaster4luvers
    7 March 2017|
    AnswerShow all 2 answers
    Response from J S | Reviewed this property |
    I believe the TV's have inputs in the back. I'd call them, just to confirm.
    0
    Votes
    Robert And Tere... G
    19 September 2016|
    Answer
    Response from Jun Orville L |
    yes the hotel is pet friendly. $20 a night. service dogs are free
    0
    Votes
    Robert And Tere... G
    19 September 2016|
    AnswerShow all 3 answers
    Response from Carla T | Reviewed this property |
    Not sure, I did not pay attention.
    0
    Votes
    Room Tips
    "Booking is a SCAM!!!!! Would again never even attempt to stay here"
    Read review
    "This room was a great room for my dogs"
    Read review
    "2nd floor is the ground floor on upper level. 1st floor is lower level."
    Read review
    "We had 206 which looks over a parking lot. If you want a view, do not take the even rooms in the 200 section."
    Read review
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