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All reviews front desk bedroom area plastic utensils newer hotel within walking distance desk area extra blankets great free breakfast shopping and restaurants business hotel parking lot the breakfast area hockey tournament exercise room definitely stay here again every employee nice property
I will give this a rating of 4 mainly because of the staff, and the convenience, but have some disappointments.
The hotel is located in a mall complex very conveniently situated to PA 28.
The lobby is nicely appointed and there is plenty of free...More
I ve been staying here for third week already, everything is good so far. Room has an iron, kitchenette, tv, hair drier, neat interior.
Cleaning is good, staff always meets your requests.
They have breakfast, free pop corn, coffee, lemonade and tea in the lobby.
We booked 3 nights at this hotel. The carpet was stained, we could not see out of the windows because of dirt and broken seals on the windows, and we had to call the front desk every time we needed towels. The room was never...More
1 Thank 36lfs
Response from Matthew M, General Manager at SpringHill Suites Pittsburgh MillsResponded 24 July 2018
Thanks for the review of your stay. I'm sorry to hear that you had some housekeeping issues as well as some noise from other guests that disrupted your stay with us. I have reviewed you comments with my staff to ensure the housekeeping issues are...More
Arrived at the hotel only to learn that our two night-handicap accessible room reservation was now only ONE night! Guests using the room decided to stay an extra night. Didn’t matter that we thought we had a reservation. Manager told us they could not be...More
Response from Matthew M, General Manager at SpringHill Suites Pittsburgh MillsResponded 19 July 2018
Thanks for sharing your review of your stay. I understand how a request for a roll in shower not being met can put some added stress into your trip. Unfortunately the weekend of your stay we had several requests for our roll in showers...More
Good location near shopping and restaurants - newer hotel and nice rooms with a separate sleeping area and living room area. Clean, straightforward, no frills hotel. Nice breakfast and lobby/eating area. I was facilitating a training session for a client and the staff supporting the...More
Response from NittanyJimbo | Reviewed this property |
On Monday through Friday the time is earlier and I think it's 6 to 9:30. On the weekend it starts later at 7. They have changed it from time to time. Best check with the desk at check-in. They always remind you.