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Chateau Resort & Conference Center

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Traveller (208)
Room & Suite (133)
Pool & Beach (49)
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Overview
  • Excellent14%
  • Very good20%
  • Average25%
  • Poor21%
  • Terrible20%
21 Jan 2018
“Birthday in the Poconos”
10 Jan 2018
“In transition ...”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (607)
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LanguageEnglish
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1 - 5 of 602 reviews
Reviewed 2 days ago via mobile

At first my reservations were a nightmare due to a mistake on the hotels behalf. However, Keshana & management from the front desk rectified the issue. Not only did they fix my issue, but they also made sure I had the best experience ever. Now...More

Thank Kevin G
Reviewed 4 April 2018

We wanted to stay near the great ski resort but didn't realize how horrific this place would turn out to be. Stay away, find anything else you can and you will be happier than staying here... areas of mold in the bathroom, broken shower curtain...More

6  Thank David_M_0816
Reviewed 12 March 2018 via mobile

Very disappointed stayed here a couple years ago it was ok ... new management was told now and are letting things run down room was horrific there was mold everywhere Run down hallways, very bad odor throughout the hotel must be the mold everywhere Couldn’t...More

3  Thank Mackres
Reviewed 20 February 2018 via mobile

After reading reviews, we were coming here with a little hesitation, and a little hope. Choices are limited bc we travel w/ our pup. We were very happy here! Clean rooms, easy check in, comfortable. We had a balcony room on 1st floor and we...More

1  Thank Annie_grl22
Reviewed 19 February 2018

Was very disappointed with my stay. First the heated pool was so cold we could not go in it. The entire room was cold and one of the doors to the outside was left opened. We were compensated for the charge of the room for...More

1  Thank Eileen K
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Indoor pool
Outdoor pool
Heated pool
Details
Price range
US$78 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$78 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (208)
Room & Suite (133)
Pool & Beach (49)
Dining (24)
Amenities (93)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bageltosser91
23 July 2017|
AnswerShow all 2 answers
Response from Timebanditts | Reviewed this property |
Meant to say... Who's Ryan. I have NO authority to fire anyone
0
Votes
TravelbyElena
27 June 2017|
Answer
Response from bageltosser91 | Reviewed this property |
because management is down the tubes right now. do not stay at this hotel until they at least bring Ryan Back. They fired their best employee for calling the owners on the manager because the manager wanted him to half clean... More
1
Vote
Roberta A
12 January 2017|
Answer
Response from Yolanda E | Reviewed this property |
I'm sure it would be! I saw dogs there on my stay and they were way bigger that your Yorkie 😊
0
Votes
Room Tips
"Best tip is to stay far, far away from this place!"
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"we did have a nice Mountain View."
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"stay somewhere else"
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"Always ask for a mountain view room."
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