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We had our community center's event of 300 + people at this resort. The smaller the crowd the better the service; the bigger the crowd the more difficult it is to receive service. However, the General Manager and his staff went above and beyond in...More
I’ll give the Chateau three stars largely due to how hard the staff works despite limited resources.
First, this is the Poconos. It was trendy in the 70’s and 80’s, and largely remains intact in decor. It’s a well worn hotel with a convenient location...More
What a shame. Name really gets you. Way too expensive for a horrible hotel. People were nice but to be harassed all day every day during the 4 days by someone shoving a timeshare in your face was annoying. Do NOT take the elevator. It’s...More
This hotel is VERY outdated inside/out. Bed, bathroom (clogged), closet, elevator(very slow and works only 1 out of 2), pool, you name it, almost everything is outdated. So go there with low expectation.
The lake in front of the hotel and the view from the...More
I might be a little harsh, but the center is in need of some modern updates. The place was probably the best in the area at some point, but it really is starting to show its age. Some new wallpaper would go a long way...More
Response from bageltosser91 | Reviewed this property |
because management is down the tubes right now. do not stay at this hotel until they at least bring Ryan Back. They fired their best employee for calling the owners on the manager because the manager wanted him to half clean... More
because management is down the tubes right now. do not stay at this hotel until they at least bring Ryan Back. They fired their best employee for calling the owners on the manager because the manager wanted him to half clean the pools.