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Best Western Plus Poconos Hotel

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Traveller (46)
Room & Suite (30)
Pool & Beach (6)
Overview
  • Excellent24%
  • Very good30%
  • Average19%
  • Poor11%
  • Terrible16%
Travellers talk about
“free breakfast”(23 reviews)
“outlet mall”(13 reviews)
“indoor pool”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness centre
Multilingual Staff
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Plus Poconos Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Poconos Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (687)
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683 results
Traveller rating
166
198
130
80
109
Traveller type
Time of year
LanguageEnglish
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166
198
130
80
109
Show reviews that mention
All reviewsfree breakfastoutlet mallindoor poolvery nice place to stayyogurtfitness roommake your own wafflesminute drivethe room was nicebeds were comfortablepocono areafridge and microwaveone night stayfireplacecamelbackbwmt
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1 - 5 of 683 reviews
Reviewed 1 week ago

I did one night, very clean and cozy. Breakfast was good and the hotel people were very friendly. Room was clean, bathroom was big. The restaurants they close early so make sure you get your food early. Only the Chinese food was open.

Thank Sophia B
Response from BESTWESTERNPOCONOS, Manager at Best Western Plus Poconos HotelResponded 1 week ago

Thank you for staying with us and please come back and see us soon!

Hotel's Favourite
Reviewed 18 March 2018

Our power was knocked out during a recent snowstorm/blizzard. Checked in here. Room was clean and warm, Staff was very helpful. Overall an excellent experience. Breakfast was good to have as a lot of places still had no power and were closed. Quiet considering the...More

Thank Louis L
Response from BESTWESTERNPOCONOS, Manager at Best Western Plus Poconos HotelResponded 6 April 2018

Thanks for your Review. We look forward to hosting you again.

Reviewed 3 weeks ago via mobile

Started out getting a double pending charge but upon discovery it was quickly resolved. Free continental breakfast was great with lots of fresh choices. Hotel room was spacious and pretty clean. No issues with sounds from other rooms, however, someone was either smoking pot in...More

Thank Corri34
Reviewed 4 weeks ago

The place stank of dead meat. The pool was horrible, it stank, was cloudy, had gobs of hair floating everywhere, the paint is coming off, and the edges of the pool is caked with grime. The staff likes to watch porn instead of taking care...More

Review collected in partnership with Best Western
Thank GW_Hoffman
Response from BESTWESTERNPOCONOS, General Manager at Best Western Plus Poconos HotelResponded 4 weeks ago

Mr. Hoffman, I apologize for the conditions that you experienced during your stay. I have had a meeting with all the department heads and reviewed your feed back. We all are going to be a lot more diligent in our Inspections and will not let...More

Reviewed 4 weeks ago

The Hotel is located in the center of Outdoor activities for all ages ,a few minute drive to Casino, Waterpark, Outlet shopping, Restaurants,Gun Range as well as the Highway exit. The Hotel has pretty strong WiFi and Decent sized pool. Breakfast is a variety and...More

Review collected in partnership with Best Western
1  Thank Lee Van T
View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Business Centre with Internet Access
Free Parking
Breakfast included
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$97 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$97 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (46)
Room & Suite (30)
Pool & Beach (6)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
LaToya R
24 March 2017|
AnswerShow all 2 answers
Response from Shim S | Reviewed this property |
Normally, your card will be charged once a month as per the designated date.
0
Votes
evettewash
11 January 2017|
AnswerShow all 7 answers
Response from Bill R | Reviewed this property |
No. It's all connected indoors
0
Votes
Virginia D
8 December 2015|
AnswerShow all 6 answers
Response from BESTWESTERNPOCONOS | Property representative |
I'm sorry, our hotel is not pet friendly. People may have seen service animals, which assist disabled persons, on our property.
0
Votes
Room Tips
"First level seemed ok"
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"Request a room with a hot tub or fire place"
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"Get a room with a king bed and fireplace if your just a couple that is getting away! :0)"
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"If you don't like the smell of a wood fireplace, get a room without one."
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