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BEST WESTERN PLUS Poconos Hotel

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1 room 2 adults 0 children
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BEST WESTERN PLUS Poconos Hotel
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553 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Bohemia, United States
Reviewed yesterday NEW

Great Hotel for families, unbelievable breakfast, nice pool and fitness center. Very very friendly staff. We stay here when we come to the Poconos to ski at Camelback, which is 4-6 Times per season. And if you use their reward card you can get points for free nights

Review collected in partnership with Best Western
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Helpful?
Thank Mary A
Cicero, United States
Reviewed 1 week ago

This hotel as we pulled in looked very inviting. The staff was very friendly, but this was not a clean room. I was upgraded when I confronted staff about my original room...but the new room had the same issues. There were yellow rings in the toilet, the duvet cover had stains. I double checked the bed sheets before laying down,...

Review collected in partnership with Best Western
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Helpful?
Thank shanteekas
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, shanteekas, for taking the time to review your stay with us. Please accept my sincere apologies for the issues you experienced during your stay. I have met with my housekeeping staff to ensure that these areas are not overlooked in the future. I hope that you will give us another chance to provide you with friendly service and...

New York City, New York
Reviewed 1 week ago

Very dirty don't ask for a rollaway bed because there's no room to open it in the room doors were old didn't feel like they locked properly older in the room very unhappy customer.my family will never stay there again

Review collected in partnership with Best Western
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Helpful?
Thank andreamO3374IC
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

AndreamO3374IC, first off, I would like to apologize on behalf of myself and my staff for not meeting your expectations. I will meet directly with my housekeeping department to discuss the issue of cleanliness that you mentioned in your review. There should be room to place the cot either near the window or close to the entrance of the room....

LINY
Reviewed 2 weeks ago

This hotel is a great hotel for a basic hotel. Clean and well maintained most rooms are smoke free. Breakfast was included and adequate to start the day off. Indoor heated pool and gym with enough equipment for a good workout

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Helpful?
Thank TORNY
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, TORNY, for taking the time to review your stay with us. I'm glad to hear that you were able to start the day with our hot & tasty breakfast, and that you were able to use our gym and pool to continue your workout regimen. Thank you for staying with us and we hope to see you again...

Reading
Reviewed 17 December 2016

Due to snowy conditions we were very lucky to have this hotel so close to I80. Perfectly placed for the Outlet Mall and local attractions. Staff were all incredibly helpful and the stay was an absolute pleasure.

Review collected in partnership with Best Western
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Helpful?
Thank Christopher W
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, Christopher W for your kind words! I'm glad to hear you had a safe and pleasant stay with us. I will be sure to personally pass your compliments along to my staff. Thank you and we hope to see you again soon.

Minneapolis, United States
Reviewed 8 December 2016

Very professional, kind staff. Beautiful rooms and amenities. My room had 2 tv's and 2 bath tubs. Attractive furniture and decor! Exactly what I look for on a business trip. The hotel is up on a hill with a great view. 0 complaints with this location. *****

Review collected in partnership with Best Western
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1Thank Joseph L
Jersey City, New Jersey, United States
Reviewed 5 December 2016

This hotel is close to the outlets. Within walking distance. Its also close to the big resorts, so you can use their facilities during the day time. We had a room with a fireplace, which was really nice. The breakfast was ok, not great but fine. The rooms were clean. The only con is that the beds were too soft.

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Thank Jamilet R
New Philadelphia, Ohio
Reviewed 2 December 2016 via mobile

Room was clean, decor nice. Staff was friendly and helpful. It was right off the main highway so the location was good. Would stay again next time we travel to the Poconos. Doreen took care of us at breakfast and was terrific!

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Helpful?
Thank Jennifer R
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you, Jennifer R for taking the time to review your stay with us. I'm so glad to hear that you enjoyed a clean room, friendly service and our convenient location. Thank you for your kind words, and I will personally pass your compliments along to Doreen in the breakfast area. We hope to see you again soon!

New York, United States
Reviewed 30 November 2016

We brought our son back to the East Stroudsburg University after the Thanksgiving holiday and decided to unwind for the night. The hotel was conveniently located to the highway and surrounding areas, and was clean, quiet and good value. The third floor room was equipped with a fireplace, which was an added bonus.

Review collected in partnership with Best Western
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Thank 952edwing
Guttenberg, New Jersey
Reviewed 28 November 2016

I reserved Best Western Plus after a last minute decision to visit 100 Outlet Mall, for some Christmas shopping, the mall is just around the corner from the hotel. Very nice surprise when we get to the hotel, everything was clean outdoor and the same was indoor. The front desk guy was very friendly and helpful in assisting us with...

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Helpful?
Thank essantamaria
BESTWESTERNPOCONOS, Manager at BEST WESTERN PLUS Poconos Hotel, responded to this review

Thank you for your kind words, essantamaria! We are so happy to hear that we were able to provide you with a clean, comfortable and enjoyable stay. I will personally pass your compliments along to my front desk and breakfast staff. We can't wait for you to come visit us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Just minutes from Camelback attractions and Mount Airy Casino. Located in the heart of the Poconos Mountains, escape the hustle and bustle at our BEST WESTERN PLUS Poconos Hotel near Camelbeach. This Tannersville, PA hotel is surrounded by great sightseeing, shopping and area attractions. Greet the morning with a smile over a free full hot breakfast buffet and then take a dip in our heated indoor pool. Stay connected to home or the office right from your room with free Wi-Fi Internet access. Our hotel offers free parking for your convenience. Whirlpool and Fireplace Suites are available at this hotel in Tannersville, Pennsylvania. The hotel was formerly known as Ramada Limited and underwent a complete renovation and converted to BEST WESTERN PLUS Poconos Nov 2014. ... more   less 

Additional Information about BEST WESTERN PLUS Poconos Hotel

Address: 2647 Route 715, Tannersville, PA 18372-7882 (Formerly Ramada)
Region: United States > Pennsylvania > Pocono Mountains Region > Tannersville
Price Range: €82 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Poconos Hotel 2.5*
Number of rooms: 90
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Also Known As:
Ramada Limited Tannersville Pocono Hotel Tannersville
Ramada Tannersville
Tannersville Ramada
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Poconos Hotel staff and other travellers.
4 questions
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Baltimore, Maryland
North Brunswick, NJ
over a year ago
Northern Cambria, Pennsylvania
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Poconos Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in back are noisy due to interstate road right at rear of hotel”
 of 5 bubbles C8001YYcheryls, 17 Nov 2016 | Read review
“Make car loading easy: If you're on the 2nd FL, park in rear. Due to the hill, 2nd FL (building front) is level with rear parking lot.”
 of 5 bubbles wwwkenorg, 9 Nov 2016 | Read review
“all rooms in the 2d. floor and up.”
 of 5 bubbles 405shims, 26 Oct 2016 | Read review
“quiet, free breakfast,”
 of 5 bubbles Brian-Ivee, 21 Oct 2016 | Read review
“Don't know about the rest of the hotel but Don't stay in ROOM101!”
  • cracks in tub tile growing mildew and mold
  • Tub is new but tile and grout OLD! No door or curtain for shower. Water sits on the tiles.
  • vent near tub
  • smells like mold and mildew
  • Gross stuff on wall near toilet. I can only imagine what...
 of 5 bubbles rgetways, 28 Aug 2016 | Read review
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