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Holiday Inn Express & Suites St Marys

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Holiday Inn Express & Suites St Marys
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76 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites St Marys
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Showing 76: English reviews
Reviewed 9 May 2016 via mobile

This inn was previously the Comfort Inn. Remodeled extensively with new operators which was sorely needed. Unfortunately accessible room with roll in shower was short changed. A shower bench was mounted but unless the person who cannot stand is 7 feet tall they cannot reach the shower controls from the bench! This happens frequently when we visit hotels making us...

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Helpful?
Thank Marybeth K
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

We have been trying to get all the kinks worked out here. We are going to make sure that housekeepers lower the shower wand when cleaning the room as for when this room is rented to someone who needs it raised they can do it. Thank you for your feedback. We look forward to seeing you both again soon. Have...

Reviewed 29 March 2016

We had recently traveled to the area for a family funeral. After booking I started reading some of the reviews. I walked through the door thinking the worst, due to so many negative comments about cleanliness and unfriendly staff. What I got was a very pleasant surprise. We had arrived an hour before check in and the room that we...

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Helpful?
Thank shellerenee
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to Thank You for your excellent feedback. We have been trying our very best here with all of our staff in all training possible in all areas of the hotel and when interviewing we make sure that they are very personable and outgoing. I think all our negative reviews are from when we were A Comfort Inn...

Fargo, North Dakota
Reviewed 22 February 2016

I had a three night reservation for a King Suite. Upon entering my room after I checked in, I realized it was not a King Suite. I called the front desk and was told that the night clerk changed my reservation. When asked to changed my reservation back, she indicated I could have a King Suite for one night but...

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Helpful?
Thank Mary B
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would love to know who this guest is so I can correct this issue. I always take care of our guests and employees are written up for their actions.

Exton, Pennsylvania, USA
Reviewed 30 September 2015

This property was formerly a Comfort Inn. The staff was helpful, friendly and well trained. Our room (two queen beds) was fairly large with very comfortable mattresses and either soft or firm pillows. I was especially impressed by the cleanliness of the room and the hotel in general. Breakfast was better than average with fresh made pancakes, and warm eggs,...

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1Thank Dale M
Pennsylvania
Reviewed 28 September 2015

We enjoyed our two day stay. The front desk staff was friendly, efficient, and answered our questions regarding restaurants. Our room was updated and clean, The beds were very comfortable. Especially liked that the hotel provided a coffee, tea, and cookie service in the lobby. Also nice to have a refrigerator and microwave in the room. We were in St....

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Thank JannPA
Weehawken, New Jersey
Reviewed 19 September 2015

This hotels absolutely lives up to the HIE experience, which is the familiarity I expect when travelling for business. Before I begin the detailed review, I definitely recommend this hotel. I forgot to write my review for this hotel right after I stayed, but when I was a guest it was in the middle of a terrible snow storm. In...

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1Thank psudino
Wildwood, Florida
Reviewed 17 September 2015

I wasn't in the hotel much during my stay in St Marys Pa,more or less a quick place to sleep,then go in the morning.But I have to say it was one of the most comfortable beds I have had in a hotel.This hotel was formerly a Comfort Inn,and they are updating it for a Holiday inn. Very nice

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Thank Dennis B
Pittsburgh, Pennsylvania
Reviewed 15 September 2015 via mobile

Very nice pool. No hot tub but not a deal breaker. Nice friendly staff. Welcomed as a rewards member. Cookies in the lobby with coffee where great. Clean comfortable. Would defiantly recommend to friends and family.

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Helpful?
Thank Chad C
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to say Thank You so much for your feedback. I have shared this with my staff as well and they were very happy. I told them all keep up the great job. We strive to make all of our guests fell at home. We treat everyone as family. You are all our family, Holiday Inn Family. We...

Untiontown
Reviewed 9 August 2015

Rooms, hallways and eating area very clean. Both day and night staff friendly. Yes, they are renovating, but it appears mostly finished. Only issue was the elevator floor and walls needed to be cleaned.

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Helpful?
Thank amy d
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to Thank You for your feedback. Yes we are almost completed on our remodel and as for the elevator it does get done daily but unfortunately with all of our guests it does get dirty again but from now on, i will make sure that my 2nd and 3rd shift staff check it on their shifts. We...

Hershey, Pennsylvania
Reviewed 3 August 2015 via mobile

We stayed 3 nights for a death in the family. All of the staff was very accommodating and helpful, especially Roman. There is still work being done in the hotel to upgrade from the previous owners and it is evident both outside and in. Our 1st floor suite looked as though it had a cosmetic facelift but not 100%. The...

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1Thank 03VetteCraig
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to Thank You for your feedback. We are still doing our renovations outside and a few things left inside. I will let maintenance know about the bathroom vent not working as that will be fixed asap. We look forward to seeing you in the future and hopefully it will be under better circumstances. Also it is same...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express & Suites St Marys

Address: 195 Comfort Lane, Saint Marys, PA 15857 (Formerly Comfort Inn)
Region: United States > Pennsylvania > Saint Marys
Price Range: €95 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites St Marys 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Saint Marys Comfort Inn
Comfort Inn Saint Marys
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites St Marys staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites St Marys staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room near front hallway and breakfast area noisy.”
 of 5 bubbles ipamsl, 26 Sep 2016 | Read review
“Rooms in the back of the hotel would be quieter”
 of 5 bubbles Archited2013, 15 Aug 2016 | Read review
“stay somewhere else”
 of 5 bubbles N7500IFmaryb, 22 Feb 2016 | Read review
“Rooms in the back side of the hotel are especially quiet.”
 of 5 bubbles 363dalem, 30 Sep 2015 | Read review
“High floor rooms on the East, hotel entrance side offer views across the valley. Avoid rooms with adjoining doors or 107,209,211 which are adjacent to a plant room.”
 of 5 bubbles L33VNA, 9 Mar 2015 | Read review
5 of 5