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BEST WESTERN PLUS Reading Inn & Suites

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BEST WESTERN PLUS Reading Inn & Suites
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450 Reviews from our TripAdvisor Community

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Showing 446: English reviews
New Enterprise, United States
Reviewed 15 February 2016

Very nice clean hotel Breakfast area needs some improvements to keep the hot foods hot. Everything in the hot area was cold. We had to use microwave to warm items up Overall the hotel was good. Very comfortable beds and nice hot water for showers. Staff was very willing to help with any issues we had and very friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Jim & Donna B
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking time to share your experience on TripAdvisor following your recent stay at our hotel. I was delighted to learn your stay was enhanced by the service extended to you by our Front Desk team , whom you found helpful and friendly. I was sorry to note that the breakfast experience did not meet...

Oneonta, New York
Reviewed 14 February 2016 via mobile

My significant other and i decided to go to the Great American Outdoor Show in Harrisberg then visit the Cabelas in Hamburg. We stayed overnight in Reading and overall it was a nice place. Calm and quiet, the staff were very friendly and the room was clean and comfortable. The breakfast was yummy and had lots of options. The only...

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Helpful?
Thank KZDtravels
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for your positive review of our hotel. We take pride in providing a clean and well serviced property, and we were pleased that you enjoyed your stay. We would like to take the time to apologize for the inconvenience with the key cards they do tend to be a bit sensitive. We look...

Pittsburgh, PA
Reviewed 8 February 2016

My husband and I stay here at least two weekends out of a month to visit our children and grandchildren who live very close to the hotel. The hotel is average, but very accommodating to our needs. The rooms are nice, we only really sleep there, The internet service has been upgraded and is very good. The TV service is...

Review collected in partnership with Best Western
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Helpful?
Thank Landlady10
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your positive review of our property. We are very pleased to hear that you continue to enjoy your stay with us. It's great to hear that we are conveniently located close to your family.We thank you for your business, and look forward to your next stay with us! Warm Regards, Hotel Management

Reviewed 20 January 2016

Wife and I unexpectedly had to stay overnight this past Friday and ended up here. The place was very clean and the staff were very kind. We ended up with a room change but that was only because they were dead and the key they gave us did not work so when I went to the desk I joked with...

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Helpful?
Thank Elijah M
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent comments regarding your stay with us. We are extremely pleased that you were happy with your accommodations. It is our goal to always try to meet and exceed the expectations of our guests and we thank you for allowing us to do that for you. We would be more than happy to...

Dover, Pennsylvania
Reviewed 20 January 2016 via mobile

Stayed here one night. Very clean. Great staff they were very helpful and went above and beyond. Had a very nice king room. Clean and nicely decorated. Some very helpful extras in the room like USB power ports and extra plugs everywhere. Check out easy and quick. Thanks!

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Helpful?
Thank Evelyn G
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you very much for your positive review of our hotel. We take pride in providing a clean and well serviced property, and we were pleased that you enjoyed your stay. We look forward to having you stay with us anytime you are in the Reading area. Warm Regards, Hotel Management

Leesburg
Reviewed 17 January 2016 via mobile

We stayed here over Dr. King holiday-weekend. We stay here always. When we visit family. Front desk female(stephanie) was excellent & very nice. Dinner in front of hotel is great also 2. Hotel very close to every thing as well. Excellent stay all around.

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Helpful?
Thank yurgo
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking time from your day to review our hotel, I and my staff are extremely grateful for such a glowing review! I am very pleased that we were able to give you a comfortable and warm experience while you were here. We would be delighted upon your return so that we may have the...

Brooklyn, New York
Reviewed 17 January 2016

It is a nice hotel that is kept clean. Staff is helpful. The breakfast is nothing to write home about but it is free and well stocked. It is easy to reach from the road and has a very nice diner in front of it.

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Helpful?
Thank RJ6486
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. As a valued guest, we hope you will make us your first choice for accommodations in the Reading area! Warm Regards, Hotel Management

mid-Atlantic region
Reviewed 13 January 2016

We checked in after 10pm and checked out before 9am. It was a quick stay, but a perfect one as we were traveling with our 2 greyhounds and the pet fee was only $15! Since the room included a King bed and sofa-bed, the additional floor space was convenient for the dogs to have their own area to lay down...

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Helpful?
Thank bakariman1
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel. It pleases me greatly to hear that our staff are excelling and I am sure they will be elated to read your review! We hope to see you and our furry friends again in the future so that we may keep meeting and exceeding your expectations. Warm Regards,...

Dalton, United States
Reviewed 9 January 2016

Our stay was very nice. The staff was professional, the breakfast was delicious and our room was comfortable and pleasant. It was a great way to spend our anniversary. The only thing we missed was the pool and spa.

Review collected in partnership with Best Western
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Helpful?
Thank Farron C
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking time to review the hotel and posting this nice feedback. We are more than delighted to hear, that you enjoyed the standard of our rooms and our delicious breakfast. We are very glad to read that your anniversary was great and spent here with us. Thank you very much again for sharing your...

Reviewed 8 January 2016

I was very impressed. I believe this hotel may be fairly new. Very clean rooms along with the rest of the hotel. We had a king room. Concierge staff very accomodating and nice. Held our luggage for us behind their desk while we had a car appt.on check out day. Nice hot breakfast. Convenient location to 222. Would stay here...

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Helpful?
Thank Courtiney R
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, we really appreciate your comments regarding our customer service. Our staff members try every day to provide that quality customer service that our guest expect. Thank you again and we look forward to seeing you on your next trip. Warm Regards, Hotel Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Reading Inn & Suites

Address: 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
Region: United States > Pennsylvania > Reading
Price Range: €79 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Reading Inn & Suites 3*
Number of rooms: 142
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Also Known As:
Best Western Plus Reading Inn And Suites
Best Western Plus Reading Hotel Shillington
Best Western Shillington
Best Western Reading Hotel
Days Inn Shillington Pa
Days Inn Reading
Shillington Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Reading Inn & Suites staff and other travellers.
6 questions
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Arlington, Virginia
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Reading Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any floor/room fine . No preference.”
 of 5 bubbles Wyatt1927, 22 Dec 2016 | Read review
“Stayed on 1st floor off the road enough that we did not hear any noise.”
 of 5 bubbles williamsW2951YD, 15 Nov 2016 | Read review
“The room that we had faced the woods and was very quiet”
 of 5 bubbles williammJ1860DG, 27 Oct 2016 | Read review
“we were on the third floor no problems with noise”
 of 5 bubbles 515JimS, 19 Oct 2016 | Read review
“There is a pool - do you want to be close to it?”
 of 5 bubbles MsRef, 26 Sep 2016 | Read review
5 of 5