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Comfort Inn & Suites Pottstown

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Traveller (22)
Room & Suite (17)
Dining (1)
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Overview
  • Excellent39%
  • Very good33%
  • Average13%
  • Poor7%
  • Terrible8%
Travellers talk about
“front desk”(35 reviews)
“choice hotels”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (217)
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LanguageEnglish
79
72
30
16
19
Show reviews that mention
All reviewsfront deskchoice hotelsthis past weekendbaseball tournamentthe breakfast areathe entire staffyogurthotel is greatnice place to staybed was comfortablekeysphiladelphia
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1 - 5 of 216 reviews
Reviewed 2 days ago

Checked in early and got into our room. Had to check out early due to illness. The staff were accommodating and provided cold water for hot, weary travelers. The room was clean, the beds comfortable. Did not use the breakfast as we ate out with...More

Thank Roger M
Response from PottstownCI, General Manager at Comfort Inn & Suites PottstownResponded yesterday

Hello! Thanks for the five-star review. We appreciate your honest feedback. I'm sorry you didn't get to stay with us longer. I hope all is well. Please come back and see us again soon! Thanks, Kevin, GM

Reviewed 1 week ago

Found this place after having horrible luck at a previously booked hotel. Glad we found it! The CSR at the desk when I went to inquire about availability was exceptional and treated us as if we were VIPs. The room was clean, no noise issues...More

Thank mwar1
Response from PottstownCI, General Manager at Comfort Inn & Suites PottstownResponded yesterday

Greetings mwar1, Thanks for your feedback. We pride ourselves on our exceptional customer service. As the area's #1 hotel on TripAdvisor and with over 15 years rated as the Reader's Choice best hotel in the market, I glad to read your feedback. I have shared...More

Reviewed 1 week ago

Front desk staff was ok. Not overly friendly. One elevator for 4 floors and extremely slow. seemed to be a little outdated.Breakfasts each morning were plentiful. Room was ok for the price. Not much of a choice for hotel stays in this town. Window in...More

Thank master75062
Response from PottstownCI, General Manager at Comfort Inn & Suites PottstownResponded yesterday

Hello! Thanks for your feedback. We pride ourselves on our exceptional customer service. I apologize that this was not your experience. As the area's #1 hotel on TripAdvisor and with over 15 years rated as the Reader's Choice best hotel in the market, I am...More

Reviewed 13 March 2018

This hotel is great, clean, friendly and will work with you on room and floor preferences. I am here often for work and after a lonfg day, its a great place to come to. alot of restaurant choices in the area and the staff will...More

Thank Lee H
Response from PottstownCI, General Manager at Comfort Inn & Suites PottstownResponded yesterday

Greetings Lee H, Thank you so much for the kind online review! We are glad you enjoyed your stay as we are always striving to exceed the expectations of our guests every day. We look forward to serving you again on your next visit to...More

Reviewed 4 March 2018

Stayed at this hotel for ONE night on 2/24/2018. I used my rewards points to pay for the hotel room so there should have been NO CHARGES. The room value for that one night would have been around $90.00. I now have a charge of...More

Thank charmed2014
Response from Kevin C, Manager at Comfort Inn & Suites PottstownResponded 9 March 2018

Dear Charmed2014: Thanks for giving me the opportunity on our phone call the other day that this charge was from a previous visit that was never processed, not your points redemption stay. So sorry for the confusion, please feel free to reach out again if...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$92 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (22)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
stormymarie
4 February 2017|
AnswerShow all 4 answers
Response from PottstownCI | Property representative |
Debit cards are accepted upon arrival. If you book thru hotwire your card is charged immediately by hotwire when making your reservation.
0
Votes
Alison L
7 April 2015|
AnswerShow all 4 answers
Response from Jayson M | Property representative |
Yes there is a Red Lobster across the street
0
Votes
Room Tips
"There are rooms that could be adjoining even though we didn't use this it's nice to know."
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"have no tips"
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"Good WiFi. Beds all appear to be queen size."
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"Don't choose this hotel"
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