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Omni William Penn Hotel

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3,602 Reviews from our TripAdvisor Community

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Showing 3,556: English reviews
Washington, DC
Reviewed 27 December 2015 via mobile

I love old-world hotels and have stayed at a lot from the Waldorf in NYC to the Roosevelt in NO to Grosvenor House in London - The Omni William Penn ranks among the best and is very obviously managed with guest comfort and satisfaction as the top priority. Check-in couldn't have been quicker or easier. The room was perfectly clean,...

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Helpful?
1Thank EdinDC
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Ed, thanks for the terrific review! Our staff is committed to excellence in service and hospitality and your feedback says we're hitting the mark! We are so pleased you found the accommodations relaxing and comfortable. It was great having you with us, Ed, and we hope to see you soon! Best wishes for a great New Year!

Pittsburgh, United States
Reviewed 25 December 2015

The stay was good with the check in, room quality, just felt the bartenders were very slow, rude, and unorganized. The drinks were overpriced for quality. The steelers stayed at the hotel which was very nice to meet some of the players.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Baliegh C
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Hi Baliegh. We appreciate all guest feedback and will address your comments with our staff. Thank you for choosing the Omni William Penn and we hope to see you again in the New Year!

Columbus, Ohio
Reviewed 24 December 2015

Very nice classic old hotel that has been maintained beautifully. The room was great and the bed very comfortable... slept much better than normal. The staff was friendly and attentive. The hotel is in a great location and walking distance to the inclines which offer a great view of Pittsburgh.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank mmanser614
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thanks for posting your review following your recent stay with us. Sounds like you had a great visit and we hope to see you again and again in the New Year!

Reviewed 23 December 2015

We had an amazing family weekend. A tradition that we have started and hope to be able to continue as our family grows. A very warm and timeless hotel. Beautifully decorated for Christmas! Excellent service in every way.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank ronalds691
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Ronald, we're delighted to know that the Omni William Penn will be a part of your holiday traditions going forward! We love sharing special occasions. We'll look forward to seeing you next Christmas, but hopefully sooner...maybe a summer get-away weekend! All the best to you in 2016!

Washington DC, District of Columbia
Reviewed 22 December 2015

Stayed here for 3 days after Thanksgiving. Went to see the Macy's Thanksgiving Parade held here annually, runs down 5th Avenue to Liberty Street. The hotel was good, great service, beautiful interior, historic, the room was nice. Great location.

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Thank LadyAboutTown
WmPenn, Manager at Omni William Penn Hotel, responded to this review

The Omni william Penn is the perfect location for so many fun things to do in Pittsburgh! A short walk to Consol Energy Center, Heinz Field, PNC Park, the cultural district for opera, ballet and so on. Glad you had a great spot for the annual Thanksgiving Holiday Parade! Thanks for staying with us and we hope to see you...

Traverse City, Michigan
Reviewed 22 December 2015

Timeless gem in the heart of an interesting city, the Omni William Penn gives great service in every way. Our daughter attends college in Pennsylvania, so we do plan to be back in the future. One drawback was our bed. The hotel needs to invest in new mattresses and/or do away with doubles in favor of queen- and king-size only:...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank delphicpop
WmPenn, Manager at Omni William Penn Hotel, responded to this review

We're delighted to know you'll be back visiting your daughter. If you haven't, we suggest you enroll in our Select Guest rewards program for perks and benefits when you visit. See you soon!

Tampa, Florida
Reviewed 22 December 2015

A beautiful hotel in downtown Pittsburgh. definitely a stop around the Christmas holidays. Beautifully decorated for the holidays. As for the English Tea, service was poor, the server didn't know the teas or how to serve correctly, we wasted the first pot. The food was fair , not like an English tea we have experienced at other places. would I...

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Helpful?
Thank Charles M
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Charles, thank you for sharing your Afternoon Tea experience. We are disappointed that we did not meet your expectations. We are taking your comments to heart and will address the service with our team. We appreciate your feedback and hope to see you again. Until then, our best wishes for a bright and happy holiday season.

Old Hickory, Tennessee
Reviewed 22 December 2015

I cannot say enough good things about this hotel! It is conveniently located to everything downtown and there is a "T" station right across Grant Street for easy access to the North Shore. The service is five star. This was one of the largest "rooms" in which I have ever stayed. I felt pampered upon arrival. The Christmas decorations were...

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Helpful?
Thank ebrandon
WmPenn, Manager at Omni William Penn Hotel, responded to this review

What a great review! Thank you so much for the high praise for our staff. Our associates enjoy taking care of our guests and want them to have a special and memorable experience. We are so pleased to know you will return when you next visit Pittsburgh and we hope you're already making plans! Best wishes for the New Year!

Cleveland, Ohio
Reviewed 22 December 2015 via mobile

Great hotel in great location. Beautiful lobby and excellent service. Very good value for the money. Older classic hotel and all rooms have different layouts so ask to switch if you don't like yours. We did without any issues and staff called room to make sure we were satisfied with the switch. Would stay there again in a heartbeat. Great...

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Helpful?
Thank DBK26
WmPenn, Manager at Omni William Penn Hotel, responded to this review

Thank you for sharing your recent experience! Sounds like you had a great visit, and we hope you'll make plans to return soon. Enjoy the magical holiday season!

Troy, OH, United States
Reviewed 21 December 2015

I went to Pittsburgh for an overnight business trip. This hotel was BEAUTIFUL and well maintained. I have nothing but excellent reviews for this accommodations. The staff was VERY friendly. My room was fresh and clean. The temperature was perfect upon arrival in my room. I will be back to stay on a personal visit next time.

Review collected in partnership with Omni Hotels & Resorts
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Thank Sharrie B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
This classic downtown hotel, known as the "Grand Dame" of Pittsburgh, has defined history and elegance since its opening in 1916. A recent multi-million dollar renovation modernized this property to meet the needs of today's traveler. This luxury property is known for its outstanding service, guest room accommodation, award-winning dining and its city center location. The Omni William Penn is situated in the heart of downtown with easy access to sporting, culture, shopping and dining. ... more   less 

Additional Information about Omni William Penn Hotel

Address: 530 William Penn Place, Pittsburgh, PA 15219-1820
Region: United States > Pennsylvania > Pittsburgh
Price Range: €140 - €305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni William Penn Hotel 4*
Number of rooms: 597
Reservation Options:
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Also Known As:
Omni Hotel Pittsburgh
Omni Pittsburgh
Pittsburgh Omni
Hotel Style:
#1 Family Hotel in Pittsburgh
#2 Romantic Hotel in Pittsburgh
#2 Business Hotel in Pittsburgh
#3 Luxury Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Omni William Penn Hotel staff and other travellers.
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Questions? Get answers from Omni William Penn Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are much bigger than others.”
 of 5 bubbles 601annelysec, 31 Dec 2016 | Read review
“Valet parking is available and more convenient than the lot across the street, which is much less expensive, but a bit tight of a garage.”
 of 5 bubbles stogamom, 27 Dec 2016 | Read review
“Any room is a good room.”
 of 5 bubbles Michaeljh_11, 3 Dec 2016 | Read review
“Connecting rooms for families are wonderful!”
 of 5 bubbles BigKahuna101, 29 Nov 2016 | Read review
“Any room on the Thirs floor and above have great views of surrounding area”
 of 5 bubbles , 1 Nov 2016 | Read review
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