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The Westin Convention Center Pittsburgh

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The Westin Convention Center Pittsburgh
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715 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Sydney
Reviewed 5 February 2017

I stayed here whilst attending a four day conference at the convention centre across the road. It was perfect as the covered pedestrian bridge meant I didn't have to go outside in the -11C temperatiure. The staff were friendly and helpful as my luggage didn't arrive with me. As I didn't want to venutre outside, I would have liked more...

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Helpful?
Thank avennbrown
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear avennbrown, thank you so much for sharing your experience! Our sky-walk is very convenient for our conference guests. We do have a breakfast restaurant on our second floor, The Penn City Grille, as well as twenty-four hour in room dining. I'm glad everything went well and I hope you and your group come back and stay with us again...

Sterling, Virginia
Reviewed 4 February 2017 via mobile

I like the Westin brand, this hotel specially is very nice, rooms are modern and very well kept. The location in downtown Pittsburgh is very convenient. The hotel staff is very nice and professional. And on top of that it is very well priced compared to other comparable hotels in the area. Parking is not cheap but it is convenient.

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Helpful?
Thank Jorge T
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Jorge T, thank you for selecting the Westin Pittsburgh for your recent stay. We are so pleased to read that you enjoyed every aspect of your visit from our central location, professional associates, and spacious guest rooms. We will be sure to to pass your comments along to the team. Thank you!

Newark, Delaware
Reviewed 3 February 2017

Great location, has a bridge between the Hotel and Convention Center. The bed and pillows are wonderful along with the bathroom products. Rooms are clean, maid was very gracious. Fridge in the room. $5.00 to rent exercise clothes and New Balance sneakers. Complimentary fruit infused water and Hot Chocolate in the lobby all day. We were there for a winter...

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Helpful?
Thank TikiDebbie
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear TikiDebbie, thank you for taking the time to share your thoughts. We are glad to hear that you enjoyed our Heavenly Bedding products and central location. We will be sure to pass along your nice comments to Joey, we are lucky to have him apart of our staff! The Westin Pittsburgh welcomes you and your family back anytime! Thank...

Minnesota
Reviewed 17 January 2017

I stayed here for two work conferences, one following the other but sponsored by two separate organization. They made me book on two separate reservations and actually requested that I com down to the desk at the beginning of the second reservation and recheck in. They explain that in that way the wouldn't make me move to another room. On...

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Helpful?
Thank GregT
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear GregT, Thank you for your feedback and taking the time to share the experience you had with us. It was nice to hear that you enjoyed our central location. We are lucky to be in the heart of downtown. Feedback is our best opportunity to hear the voice of the customer, and to focus on the areas in which...

Reviewed 17 January 2017

Hotel has nice rooms and is located in great setting for conferences, events or restaurants in Pittsburgh. Unfortunately the room service leaves much to be desired - two orders have taken over an hour to arrive (when they tell you 30 mins on the phone). Multiple phone calls solve nothing except offering 'to pay for it', which is an insult...

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Helpful?
Thank Abhishek G
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Abhishek G, thank you for taking the time to share the details of your recent stay with us. We sincerely apologize for the situations you have experienced and can assure you this does not meet our standards. Guest feedback is a very important tool to guide our teams to grow and improve our services, and we will be sure...

Sydney, Australia
Reviewed 16 January 2017 via mobile

I recently stayed at the Westin Pittsburg as I was attending a conference being held at the convention centre next door. The reception staff were very friendly and helpful, I had just travelled 31 hours non stop from Australia so a seamless checkin process was very much welcomed. The room on the 18th floor was very well appointed and maintained....

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Helpful?
Thank JPM_Aust
Tampa, Florida
Reviewed 11 January 2017

The hotel staff was great and very helpful. The shuttle driver was very accommodating. My stay at the hotel was a great experience and will be my hotel of choice when visiting my son who goes to Point Park University just across the river.

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Helpful?
1Thank scusseaux71
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear scusseaux71, thank you for sharing you had a great stay at The Westin Pittsburgh recently. We are delighted to know you enjoyed our great shuttle driver and helpful staff! We appreciate your comments as we always strive to provide personal and instinctive service to our guests. We look forward to welcoming you back soon for another renewing stay!

Toronto, Canada
Reviewed 9 January 2017

The hotel is in a good location, especially if one is going for a conference next door. There is a walkway connecting the two buildings, which makes it very convenient. The rooms were clean and spacious. Had some issues with the toilet plugging up...but that was quickly repaired. Room service was prompt and the cleaning staff did a good job....

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Helpful?
Thank TravellingMan999
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear TravellingMan999, thank you for taking the time to write this. We are so happy you found our cleaning staff and central location to be convenient! Our sky-walk makes attending conferences much easier when it's that cold outside. Our in room dining menu offers a variety of Superfoods that aren't pub food. We welcome you back anytime to try it...

Vallejo, California
Reviewed 7 January 2017

I really can't complain about this hotel. I had good experience staying there between Christmas and News Years. I was on the 24th floor with a great view of the Pittsburgh rivers. My interaction with with the staff was great. They were very helpful even with the most basic questions.

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Helpful?
Thank Scott H
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Scott H, thank you for sharing your thoughts with us! It's nice to hear you had a pleasant experience with us. Our rooms have some of the best views in town! Our friendly staff welcomes you back anytime. Thank you.

Baltimore, Maryland
Reviewed 2 January 2017 via mobile

So I hate to give this hotel 5 stars because it might make it a more popular place to stay before and after Steeler games. Hotel staff very friendly and helpful. Forgot my toothpaste and tooth brush and they gave me both free of charge. Nice bar in hotel. Great location. Will stay here for every Steeler game we go...

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Helpful?
Thank Jdp441
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Jdp441, thank you for taking the time to share your thoughts with us! It's so nice to hear you had such a pleasant time staying with us. We welcome you back anytime. Thank you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Convention Center Pittsburgh immerses you in the heart of the city, making travel convenient for both business and leisure guests. We are directly connected to the Pittsburgh Convention Center, and countless attractions are within walking distance from our location. Whether you enjoy sports, culture or looking to unwind and dine at many restaurants in our city, our Pittsburgh hotel puts you in the middle of it all. ... more   less 

Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Region: United States > Pennsylvania > Pittsburgh
Price Range: €150 - €353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin
Hotel Style:
#2 Green Hotel in Pittsburgh
#5 Luxury Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Convention Center Pittsburgh staff and other travellers.
11 questions
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San Antonio, Texas
over a year ago
New York City, New York
Grosse Pointe, Michigan
over a year ago
over a year ago

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Questions? Get answers from The Westin Convention Center Pittsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a river view”
 of 5 bubbles Mam343, 20 Mar 2017 | Read review
“Try the Marriott.”
 of 5 bubbles RCP012, 4 Mar 2017 | Read review
“I would ask for a top floor so you can a great view.”
 of 5 bubbles scotthI3151BN, 7 Jan 2017 | Read review
“Dont be hesitant to get an upper floor. Elevators are fast and secure.”
 of 5 bubbles loriel951, 14 Nov 2016 | Read review
“my room on the 23rd floor smelled like feet”
 of 5 bubbles 815EricL, 13 Nov 2016 | Read review
5 of 5