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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

1,693 reviews
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Traveller (113)
Room & Suite (77)
Dining (21)
Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(96 reviews)
“bigelow grille”(33 reviews)
“front desk”(222 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
Special Offer: Double Points, Every Stay
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Reviews (1,693)Write a Review
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All reviewsdouble treebigelow grillefront deskwarm cookiesconsol energy centerqueen suitevalet parkingacross the streetnice hotelfree shuttlesubway stationduquesne universitypenguins gamewithin walking distanceshuttle servicehockey gameupon check
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341 - 345 of 1,662 reviews
Reviewed 22 August 2016 via mobile

Good location wish hotel was as good were told there would be two queen beds after check in they were two full size beds lobby furniture was dirty and torn parking was $22 a night which it should be free parking plenty of good restaurants...More

Thank ramonlozada
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 12 September 2016

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

Reviewed 22 August 2016

We were in town for a seminar which was taking place at the hotel. We had a two bedroom suite on the 11th floor. The rooms were spacious and clean, although when we first arrived there was a sort of stale, musty smell as if...More

Thank Michael A
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 12 September 2016

Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests since we work hard to make sure all our guests have a rewarding experience. We look forward to seeing you again in the near future.

Reviewed 22 August 2016

I very rarely have any complaints about chain hotels but this place stood out (negatively) in several ways. First, we stayed over a weekend in which there was a Pirates game and the place was loud, full of rowdy people with coolers, garbage in the...More

Thank buffal0gal
Response from Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 25 August 2016

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff...More

Reviewed 22 August 2016 via mobile

For a Hilton hotel, was not impressed! Bathroom was tiny even though we were given a king suite!! No ventilation! Mattresses were too soft, as were pillows but we did have two TVs. Ice and vending machine on our floor & one below never worked...More

Thank Bob B
Response from Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 25 August 2016

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

Reviewed 21 August 2016

Easy access to and from Route 79. Rooms are clean and spacious, comfortable beds, good showers, climate control quiet and efficient. Hotel is undergoing upgrades and remodeling - it's beautiful. Short drive from downtown, great value.

Review collected in partnership with DoubleTree by Hilton
Thank Elizabeth M
Response from DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 12 September 2016

Thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests since we work hard to make sure all our guests have a rewarding experience. We look forward to seeing you again in the near future.

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$135 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$135 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (113)
Room & Suite (77)
Dining (21)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Questions & Answers
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Gilly1822
2 February 2018|
Answer
Response from d2016h | Reviewed this property |
Only a few minutes. My family (including young children) walked to a Pens game from this hotel in 5-10 minutes easily.
1
Vote
S7777P
4 October 2017|
AnswerShow all 3 answers
Response from DoubletreePGH | Property representative |
The rooms were renovated approximately 3 years ago. We hope to see you soon!
0
Votes
Janelle M
12 June 2017|
AnswerShow all 4 answers
Response from ATLTravelDiva | Reviewed this property |
I did'nt have a vehicle being it was in close proximity to everything I did. The buses ran regular too.
0
Votes
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12345610
Room Tips
"Request a low floor"
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"City view...only one of our 3 rooms had a city view....however we had requested rooms close to each other so..."
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"We had a suite to get ready with the groomsmen that comfortably held all six of us plus whoever else showed..."
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"Nice view of the city."
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