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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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1,505 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Showing 1,477: English reviews
Mechanicsburg, United States
Reviewed 7 December 2015

Pittsburgh has a great CBD and this hotel is located conveniently to explore the city on foot and close to the Console Centre (Penguins Arena). I was travelling with kids and a small dog. Genuine friendly and attentive service from the front desk staff was refreshing - Amanda and Darryl particularly were very professional and welcoming. The extra bed and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Deane G
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Deane G, Thank you for your Tripadvisor review. We are pleased to hear that you had a pleasant stay with us. Amanda and Darrell are essential members of our team and we will be sure to share your feedback with them. We hope that you choose to stay with us again the next time you are in the city....

Pittsburgh, PA
Reviewed 6 December 2015

From the outside, this older, but by no means historic red brick building doesn't look like anything special, but inside its full of hotel awesomeness and DoubleTree goodness. Downtown Pittsburgh is blessed with many very good hotels and this is among my favorite. As with any hotel, the most important feature is the rooms, and these don't disappoint. They are...

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1Thank Bill L
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Bill L, Thank you so much for your positive review. We are pleased that you enjoyed your stay here with us and we are proud to be one of your favorite hotels in Pittsburgh! We are constantly working to provide our guests with the best rooms, friendliest service, and overall most comfortable stay possible and we are happy that...

Chaguanas, Trinidad and Tobago
Reviewed 30 November 2015

Had a great time staying here while on a 2-week business trip. Hotel staff was very helpful and respectful. The room was very spacious and was very clean. I would definitely recommend to anyone to stay here.

Review collected in partnership with DoubleTree by Hilton
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Thank Antonio A
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Antonio A, Thank you for choosing to stay with us during your time in Pittsburgh. We are happy to hear that you enjoyed your stay. We hope that you are back in town soon so we can have another opportunity to serve you. Thank you, Derek Fisk Front Desk Manager dfisk@doubletreepgh.com

Cleveland, Ohio
Reviewed 29 November 2015

Traveling to Pittsburgh on business I spent 16 nights at the Double Tree. Great location, close enough to walk to everything. The property is starting to show its age, but is still clean and well maintained. The staff was friendly and helpful. Room service food was average at best, but there are enough options within walking distance so I did...

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Helpful?
Thank Thaddeus11212
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Thaddeus11212, Thank you for reviewing our hotel on Tripadvisor. We are pleased to hear that you enjoyed our hotel's location and our staff. Our team works tirelessly to provide the best possible experience to our guests and we happy that your stay was enjoyable. We cannot wait to see you again the next time you are in Pittsburgh! Thank...

Arlington Heights
Reviewed 20 November 2015

Throughout 43 years of business travel I've never experienced soiled towels or washcloths. I did at the DoubleTree in Pittsburgh. Surely it was an anomaly, but it happened and grossed me out. Picture this; grab a wash cloth, get into the shower then discover the wash cloth soiled by human waste. That's not a pleasant sight. Staff understandably apologized. That...

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Helpful?
2Thank MotorCyklMikl
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear MotorCyklMikl, Thank you for your feedback of your stay at our hotel. We are very sorry that we did not meet expectations and we’re actively working with our housekeeping team to focus on cleanliness and comfort throughout our property. We appreciate you bringing this issue to our attention.Thank you again, and we hope you’ll stay with us the next...

Strongsville, Ohio
Reviewed 19 November 2015

This hotel is in a good location, short walk or ride to most major attractions, restaurants and bars. Our room was fine, the hotel was clean and nice. The only complain is room service. Ordered breakfast, was told 25 minutes. After 40 minutes we called to check and was told it was being prepared. Arrived in another 20 minutes omelet...

Review collected in partnership with DoubleTree by Hilton
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1Thank Leigh Anne B
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Leigh Anne B, Than you for taking the time to review our hotel on Tripadvisor. We are pleased to hear that you enjoyed your stay with us and we apologize for the service you experienced with room service. We have shared your feedback with the restaurant staff and looked into what caused the delays with your food so that...

Somers Point, United States
Reviewed 19 November 2015

This Double Tree is situated in an ideal location in downtown Pittsburgh; easily within walking distance of many attractions, as well as the T station, which is right across the street. The hotel also offers a shuttle service to North Shore and Strip District areas. The hotel staff is extremely courteous and helpful, and the room were very clean and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank Alan M
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Alan M, Thank you so much for your review of the hotel. We are glad to hear that you enjoyed your stay with us! We had a pleasure serving you and we cannot wait until you are back in Pittsburgh. Thank you, Derek Fisk Front Desk Manager dfisk@doubletreepgh.com

Pittsburgh, United States
Reviewed 18 November 2015

Attended a wedding. Valet did not have enough parking spaces. Many guests were turned away to park elsewhere after waiting in a very long line to enter the garage, only to enter and then be re-routed to another location for parking. And this was for the valet service parking in garage.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ruth D
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Ruth D, We appreciate your feedback for your recent stay with us. We are very sorry that we did not meet expectations and we’re actively working with our parking attendants to focus on service and comfort for all of our guests. As we move forward, we will keep your comments in mind so we can provide our guests with...

Reviewed 16 November 2015

We stayed in the DoubleTree during a down town convention. The hotel is very clean. Bed comfortable. Breakfast excellent. Staff helpful and courteous. We did not have a refrigerator in our room but called the front desk and they had one delivered. The hotel is just a few blocks walking from plenty of dining and shopping options. And my favorite...

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Helpful?
1Thank Pam C
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Pam C, Thank you so much for taking the time to review us on Tripadvisor! We are so glad that you enjoyed our hotel and its location. We had a pleasant time serving you while you stayed with us and hope to have another chance to exceed your expectations the next time you are in Pittsburgh. Thank you, Derek...

Chicago, Illinois
Reviewed 14 November 2015

I needed to go to business meetings in downtown Pittsburg and chose this hotel for the price, name, and location. Other hotels closer to meeting place were 50% to 100% more expensive. I couldn't rationalize the expense for an extra few minutes of walking. Nice hotel, everything one expects from a Double Tree. Free wifi, large writing desk in an...

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Helpful?
1Thank Belle-Lettrist
DoubletreePGH, Front Office Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown, responded to this review

Dear Belle-Lettrist, Thank you so much for staying with us at the Doubletree. We really appreciate your feedback about our rooms and location. We are always working to provide our guests with a comfortable stay and we are glad you were able to experience this. We hope that you stay with us again the next time you are in town....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown - in the heart of the central business district between the U.S. Steel Tower and BNY Mellon Complexes, within 25 minutes of Pittsburgh International (PIT) Airport. Features complimentary shuttle around downtown and convenient access to the 'T' public transport from downtown to North Shore, spacious guest rooms and suites with free WiFi, 24-hour fitness center, indoor pool and other amenities you will need for your stay. ... more   less 

Additional Information about DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Address: 1 Bigelow Sq, Pittsburgh, PA 15219-3030
Region: United States > Pennsylvania > Pittsburgh
Price Range: €142 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown 3.5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, Priceline, Cancelon, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Suites Pittsburgh Downtown
Doubletree Pittsburgh
Doubletree Hotel Pittsburgh City Center
Pittsburgh Doubletree
Hotel Style:
#3 Green Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
#19 Family Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and other travellers.
27 questions
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PA
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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