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Fairfield Inn & Suites Pittsburgh Neville Island

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Fairfield Inn & Suites Pittsburgh Neville Island
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297 Reviews from our TripAdvisor Community

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Showing 296: English reviews
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Cleveland, Ohio
Reviewed 2 days ago NEW

I purchased a Groupon to stay here. The hotel was very nice, clean, and the staff was nice. We were visiting Pittsburgh for the night and we stayed here. It has a workout room and an indoor pool. The only problem was that it was quite far from Pittsburgh. This city is full of freeways and traveling this route is...

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Helpful?
Thank Nancy P
Buffalo, New York
Reviewed 2 weeks ago

An excellent hotel. The staff was outstanding...too many names to mentionbut one indivisual typified th e service received from thses folks...Richie, as well as the others, accomodated our requests and always asked if there was more he could do. The breakfasts were excellent with a large variety of items available. That staff, in particular, was up to the task of...

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Helpful?
Thank Randy S
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear Randy S, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our service and breakfast. We appreciate your patronage and hope to see your team again soon. Best, Robyn Kovach General Manager

Alto, Michigan
Reviewed 3 weeks ago via mobile

Our visit at the Fairfield Inn $ Suited in Pittsburgh Neville Island was a disappointment. When we arrived, they gave us a room that hadn't been cleaned. Then breakfast was from 6-9am. The kids got to the breakfast area at about 10 to 9 and there was no eggs or sausage left, no syrup for the waffles, the orange and...

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Helpful?
Thank KareyDee
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear KareyDee, I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and...

Austin, TX
Reviewed 3 weeks ago

When I checked in, my preferred room was not available, so they gave me an upgrade to a king suite. Very nice large room. Large and clean bathroom. Wifi had decent speed, only wrinkle is that I was unable to log on to the Wifi with linux. I switched my laptop to windows and was able to log right in....

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Helpful?
Thank cemclellan
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear cemclellan, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best, Robyn Kovach General Manager

Jamison, Pennsylvania
Reviewed 4 weeks ago

Visit weekly to this site. Staff always friendly, happy to be of service. Breakfast first rate, always fresh. Plenty of parking. Rooms always clean and well maintained. Highly recommend this location.

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Helpful?
Thank jergjr
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear jergjr, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stays have been enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again soon. Best, Robyn...

carolina, ri
Reviewed 5 weeks ago

I travel all the time and this hotel was the worst experience. This person behind the counter was rude and ignorant. Try to request early check in and was told all rooms were dirty and could not give us a room. So said we would wait by the pool untill she had a clean room for us to check in...

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Helpful?
Thank brearfox
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear brearfox, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associate unhelpful. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that we were unable to accommodate your early arrival. Thank you for your honest feedback which we will use to foster improvement; for that reason,...

New Philadelphia, Ohio
Reviewed 3 March 2017

The location is great if you need to access the North Hills/Ross Twp./or Robinson Twp. areas of Pittsburgh. Having a Kings Restaurant next door and a Speedway gas station across the street is very convenient too. However, the floor in our room 215 had not been swept after the previous guest stayed there (unless the vacuum they are using is...

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Helpful?
Thank jamurray2017
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear jamurray2017, I'm very sorry for the condition of your floor; please excuse our lapse. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to host you again. Sincerely, Robyn Kovach General...

Youngstown, Ohio
Reviewed 30 January 2017

The pool and whirlpool were very relaxing. The room had a nice view of the river and was really clean and comfortable. During breakfast they offered our kids coloring books and crayons which they enjoyed

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Helpful?
Thank queenbeejones
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear queenbeejones, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Robyn Kovach General Manager

Palmyra, Pennsylvania
Reviewed 24 January 2017

Our family stayed here last week while visiting family in the area. The hotel was very clean and the staff was awesome. Erica at the front desk gave us great options for dinning in the local area and the complimentary breakfast was had so many options. We can't wait to come back!

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Helpful?
1Thank bjc4582
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear bjc4582, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Robyn Kovach General Manager

Reviewed 21 January 2017 via mobile

I stayed at this location while in Pittsburgh on business. The staff was really friendly, and helpful with local dining recommendations. The rooms were very well kept and comfortable. I requested extra towels and they were brought to me very quickly. I highly recommend it!

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Helpful?
Thank chuhn8782
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review

Dear chuhn8782, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best, Robyn Kovach General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites Pittsburgh Neville Island hotel is the perfect choice for business and leisure travelers alike. Convenient among Pittsburgh hotels, this hotel is ideally located off I-79, 15 miles to the Pittsburgh International Airport (PIT) and 10 miles to downtown Pittsburgh. The Fairfield Inn & Suites Pittsburgh Neville Island offers spacious and modern guest room, comfy mattresses, fluffy pillows and cozy blankets, spacious bathrooms and well lit work space with free wired and wireless High Speed Internet. Start your day with our new FREE hot breakfast featuring scrambled eggs and sausage. The Market is open 24 hours for snacks, beverages or sundry items. Unwind in our indoor pool, whirlpool or fitness center. Take advantage of our Business Center with free Wi-Fi and free local calls. Enjoy the convenience of our free shuttle service to local businesses, restaurants and entertainment. Experience an ideal location and terrific service at the Fairfield Inn & Suites Pittsburgh Neville Island! ... more   less 

Additional Information about Fairfield Inn & Suites Pittsburgh Neville Island

Address: 5850 Grand Ave, Pittsburgh, PA 15225-1201
Region: United States > Pennsylvania > Pittsburgh
Price Range: €105 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Pittsburgh Neville Island 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn Pittsburgh Neville Island Hotel Pittsburgh
Pittsburgh Fairfield Inn
Hotel Style:
#20 Family Hotel in Pittsburgh
#26 Business Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Pittsburgh Neville Island staff and other travellers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Pittsburgh Neville Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the main street. No view on the other side.”
NancyP156, 22 Apr 2017 | Read review
“Pick a 4th floor room away from the highway.”
cemclellan, 29 Mar 2017 | Read review
“Ask for a river view”
queenbeejones, 30 Jan 2017 | Read review
“A river view room is nice to wake up to!”
lisag601, 1 Oct 2016 | Read review
“River view on the back side”
shess10, 22 Sep 2016 | Read review
5 of 5