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MainStay Suites Pittsburgh Airport

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MainStay Suites Pittsburgh Airport
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184 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Pittsburgh Airport
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Showing 182: English reviews
Reviewed 9 October 2016 via mobile

Very clean, the staff were helpful, shuttle bus service was excellent. The buffet breakfast was so, so. I felt the selection of food could be improved. but it was ok. The Reception Staff were very helpful, friendly.

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Helpful?
Thank Raymond D
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Raymond, Thank You for taking a few minutes to let everyone know about your experience here at the Mainstay Suites. We were sorry to hear that our breakfast wasn't quite up to your standards, we are constantly working to implement our guests recommendations and we will definitely see what we might be able to change up in this area....

Reviewed 17 September 2016 via mobile

Came to Pittsburgh after many hours of travel and Mainstay almost felt like home. Ralph greeted us and was very accommodating to our needs, couldn't ask for a better agent to help us, and he had a smile the whole time! To top it off our room is comfy, clean, and has a whole kitchen! Would definitely stay again.

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Helpful?
Thank Samm Y
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Samm, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again...

Carlisle, Pennsylvania
Reviewed 9 September 2016 via mobile

This hotel was clean, and conveniently located to downtown and the surrounding Pittsburgh area. While almost all staff were friendly, the female at the front desk needs to find a new line of work. I believe her name was Amy, and she was rude and disinterested both shifts that she worked. When your job is customer service and satisfaction, you...

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Helpful?
Thank Holly A
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Holly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for the unfortunate experience you had with one of our Front Desk Agents. We have already brought up your stay to this employee and are making sure that all of our staff provide the same...

Livorno, Italy
Reviewed 1 September 2016

When I stay in a Hotel the first thing I expect to find is courtesy and that's what we found here after a long tiring trip. A special thank to Wanda at the reception. Room was large and with a very equipped kitchenette. Nearby (3 minutes) plenty of Restaurants and the Robinson Town Centre Mall (5 minutes) and 20 minutes...

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Helpful?
Thank CarloLivorno
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank you so much for the review. We always strive to provide the best possible guest experience and it sounds like we hit a home run this time! We hope you'll stay with us again soon, and we're glad you enjoyed your time in Robinson.

Morgantown, West Virginia
Reviewed 28 August 2016 via mobile

First time ever staying at a Main Stay Suites, and I was very impressed. What a super nice and quiet hotel. Great shower, super comfy beds, and a really modern kitchenette. Unfortunately I didn't get to use the kitchenette, but I will definitely be back in the future.

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Helpful?
Thank Roman C
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

It's always good to hear from another satisfied guest! Thank you for the kind words and we are especially glad to hear that you enjoyed your first stay with a Mainstay Suites. We look forward to seeing you again the next time you're in Pittsburgh!

Reviewed 24 August 2016 via mobile

Very clean room, kitchenette was stocked with pots, pans, plates and utensils needed to enjoy you meal. I only was booked for one night to see the Steelers play but this will forever be my Pittsburgh spot to stay.

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Helpful?
Thank OCDIESEL
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank you so much for staying with us! We're glad to hear that everything with your stay went and that you got to make good use of your fully equipped kitchen. Make sure you stop by and see us again the next time you come to see the Steelers!

Ottawa, Ontario, Canada
Reviewed 23 August 2016

Excellent value and great service - the room is equipped with a kitchen, decent bedding and a pull-out sofa bed. Perfect for a small family. Breakfast included - with a nice spread. Free pakring included. The room and bathroom was spotless. Location is also very convenient and easy to get to.

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1Thank Matt C
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Sounds like everything went very well with your stay Matt! We are always glad to hear from guests that appreciate the value and amenities we provide at the Mainstay suites. Please be sure to stay with us again the next time you are in the Pittsburgh area.

California
Reviewed 18 August 2016

Very affordable, close to airport, surprisingly large with full frig, dishwasher, sink and one burner plus nice office/dining table and one chair plus a sofa. I only spent one night but seemed like a good option. The only thing missing for me was not being able to walk to a restaurant/bar after a long day and didn't want to drive...

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Helpful?
Thank linnde
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Dear Linnde, We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one! Thank You, Ryan McQuaide General Manager

Miami, Florida
Reviewed 14 August 2016

We stayed at the MainStay Suites for a weekend in Pittsburgh. The hotel was very comfortable, updated, and very reasonably prices. With my AAA discount, the room rate was only $70 a night, and that was for a suite with full kitchen, including a dishwasher, queen bed, and pull-out sofa. The room could comfortably hold two to three people without...

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Helpful?
Thank NaveJackson
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Quite the thorough review you gave there! We should sign you up to do sales for us! All joking aside, we just wanted to thank you for the great review you left about your stay, we are always grateful when our guests take the extra time to write about their experience with us.

Jacksonville, Florida
Reviewed 10 August 2016 via mobile

Had a wonderful stay.Clean rooms, breakfast, professional! Wanda definitely is a keeper, awesome! Thank you for an awesome stay! Will Certainly Book again! Wish we could box some of the crew to work in Jacksonville Florida!

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Helpful?
Thank Christina B
RyanMcQuaide, General Manager at MainStay Suites Pittsburgh Airport, responded to this review

Thank You Christina, we only wish your stay with us could have happened under better circumstances. Thank you for taking the time to write a review and please keep us in mind if you are back in Pittsburgh again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about MainStay Suites Pittsburgh Airport

Address: 1000 Park Lane Drive, Pittsburgh, PA 15275
Region: United States > Pennsylvania > Pittsburgh
Price Range: €76 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Pittsburgh Airport 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Mainstay Suites Pittsburgh Airport Hotel Pittsburgh
Mainstay Pittsburgh
Pittsburgh Mainstay Suites
Hotel Style:
#4 Best Value Hotel in Pittsburgh
#25 Business Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Pittsburgh Airport staff and other travellers.
6 questions
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Questions? Get answers from MainStay Suites Pittsburgh Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast ends at 9:00am on weekdays!”
 of 5 bubbles mattc497, 23 Aug 2016 | Read review
“Ours was perfect and we were on 3rd floor. Quiet, restful stay.”
 of 5 bubbles nancypV8484HM, 1 Aug 2016 | Read review
“There are three floors, depends on your needs.”
 of 5 bubbles ZanAA1987, 7 Jul 2016 | Read review
“Ask for handicapped accommodations if you are in a wheelchair.”
 of 5 bubbles roquine, 22 Jun 2016 | Read review
“From my perspective, they ALL are good rooms.”
 of 5 bubbles Ranger53, 15 Jun 2016 | Read review
5 of 5