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BEST WESTERN PLUS New Cumberland Inn & Suites

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BEST WESTERN PLUS New Cumberland Inn & Suites
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373 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Simpson, Pennsylvania, United States
Reviewed 1 November 2016

This hotel offers free breakfast each morning including fresh waffles.there is always fresh coffee and bottled water available. it has a great pool and spa along with an exercise room. there is free WiFi. Its a great place to stay. Welcomes children and your pets.

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Helpful?
Thank Sophie S
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

Katy, Texas
Reviewed 23 October 2016

Traveling with friends, we found the location perfect for the different attractions we wanted to visit, Gettysburg, Hershey Chocolate factory, and the Amish Country. It was easy on and off the freeway. Restaurants nearby. The staff was friendly and helpful. We would certainly return.

Review collected in partnership with Best Western
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Thank M369TIcarolc
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that you had a great stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U.

GAINESVILLE
Reviewed 19 October 2016 via mobile

I am staying 3 nights for business here. For the money, I think it's good. The breakfast items are fine. The room is fine. The tv is big flat-screen and channel selections are great and most channels are HD. My room has a mini fridge but no microwave. If you request it ahead of time, you might get a microwave...

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Thank Sam K
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are happy that we met most of your expectations. We are sorry that a microwave was not available for your use. We hope you will return for a future stay with us. Sonia U

Maryland
Reviewed 12 October 2016

I had booked online with Best Western for 2 consecutive nights in October, but when life happened I had to change the reservation. I wanted to chop off the first of two nights, but the web site didn't ask me which night to chop and unceremoniously chopped off the second night. I was horrified when the web site told me...

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1Thank nutzareus
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that Victoria saved the day for you. Please tell all your friends and relatives about us. We look forward to a future stay with us. Sonia U

Oak City, United States
Reviewed 7 October 2016

The hotel was very nice and clean. The staff was very professional, helpful and friendly. It is pet friendly. This was my first time at Best Western Plus and I will definitely come back to stay again.

Review collected in partnership with Best Western
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Thank Karen S
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are very happy that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to another stay with us. Sonia U

Holley, New York
Reviewed 4 October 2016

My wife and I reserved a room for 3 nights with a Jacuzzi and fireplace. When we checked in we were told that the hotel manager over booked our room and instead we were given a room with two double beds. The second night we were moved to a room with a Jacuzzi, no fireplace. Totally false advertising, I don't...

Review collected in partnership with Best Western
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Thank Adam J
BWNC_MGT, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are sorry that we did not meet your expectations. Please give us another chance in the future. Sonia U

WATERFORD
Reviewed 4 October 2016

Enjoyed our stay in this suite. Rained most of our time, but return to a nice dry and clean room. Would say try it out for yourself, you will be happy you did. We are, and come to this suite twice a year!

Review collected in partnership with Best Western
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Thank SUSAN G
BWNC_MGT, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a return stay with us. Sonia U

PA
Reviewed 25 September 2016 via mobile

As all $100-150 rooms are going to be pretty much the same usually having alot of cracks with patch work to walls, in need of new furniture, I had to fix an access panel on the hot tub, carpet had a huge marker stain, no lotion, no tissue, my point is that if owner's wanted to stop being cheap and...

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Thank greal74
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking your time to complete this review. We are sorry that we did not meet your expectations. We are in the process of upgrading the rooms. We hope that you will come back and give us another try Sonia U

Reviewed 23 September 2016

After weeks on the road, and the last day in the US before we caught a flight to Portugal, we were hoping for some rest. Upon returning from dinner, whines and then screeches started from the room next door. I called the front desk to report an unattended dog, she seemed to know about it, said the owner had just...

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Thank Barbara M
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you for taking time to complete this review. We are sorry that we did not meet your expectations. We are a pet friendly hotel and are very sorry about the pet experience you had. We hope that you will give us another try. Sonia U

Reviewed 18 September 2016

This hotel was VERY comfortable. The room was a nice size and clean. The pool and whirlpool were also one of the cleanest I have ever used. The help were ALL pleasant and acknowledged you. They also allowed smoking here which has been taken out of most Best Westerns-This was a PLUS for us!

Review collected in partnership with Best Western
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Thank Lee R
SONIA U, General Manager at BEST WESTERN PLUS New Cumberland Inn & Suites, responded to this review

Thank you very much for taking your time to submit this review. We are thrilled that you had a wonderful stay with us. Please tell all your friends and relatives about us. We look forward to a return visit. Sonia U

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS New Cumberland Inn & Suites

Address: 702 Limekiln Rd, I-83 Exit 40A, New Cumberland, PA 17070-2315
Region: United States > Pennsylvania > New Cumberland
Price Range: €68 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New Cumberland Inn & Suites 2.5*
Number of rooms: 65
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Also Known As:
Best Western New Cumberland
New Cumberland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and other travellers.
4 questions
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York, Pennsylvania
Ajax
over a year ago
Maitland, Florida
Nashua, United States
7 months ago

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Questions? Get answers from BEST WESTERN PLUS New Cumberland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the front and it was quiet.”
stephenk364, 7 Feb 2017 | Read review
“Smoking rooms are offered on the third floor. elevator access.pool on first floor”
sophies994, 1 Nov 2016 | Read review
“Request at check in that no animals will be placed near your room.”
barbaramM6624KU, 23 Sep 2016 | Read review
“I personally prefer 3rd floor, front of house rooms, seem quieter.”
jimmM4287BQ, 2 Sep 2016 | Read review
“Hot breakfast and hot tub/pool”
VickiBVirginiaBeach, 17 Aug 2016 | Read review
5 of 5