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New Cumberland Hotel

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1 room 2 adults 0 children
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120 Reviews from our TripAdvisor Community

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Showing 118: English reviews
American Fork, Utah
Reviewed 13 February 2016 via mobile

Stayed more than a week; ran out of breakfast item and promised day after day that it would arrive that day; water turned off one morning; but, the worst...while clean towels were delivered, bathroom uncleaned and messy bed consecutive days. Really wished we had stayed somewhere else.

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Helpful?
1Thank Di T
Annapolis
Reviewed 6 February 2016

Made a reservation online, the date was for the following weekend or one week from date of reservation. When I checked confirmation it said same night as reservation, called hotel, they refused to change, called national Comfort Inn, they agreed but said the owner of hotel (franchise location) had to agree. He again refused to change it stating not his...

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1Thank guyc171
Virginia Beach, Virginia
Reviewed 21 January 2016

My recent stay at comfort Inn, New Cumberland/Harrisburg....... I checked in Sunday evening, however, did not do a room check. Monday morning I kicked something on the floor and found a chunk of granola or somehting and then found a piece of chocolate. the room also had a funky smell. I reported this to the desk that night upon my...

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Thank Kristine Arthur K
Stamford, Connecticut, United States
Reviewed 9 January 2016

Basic motel room. Paid $79 for a Saturday night for a room with a king size bed. Electric heater/air conditioning unit under window had a noisy fan. Toiletries included soap, shampoo, body lotion (no conditioner). Television reception was spotty at first, a call to the front desk confirmed it was satellite, fortunately the problem cleared up after a moment. The...

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Thank Ellen R
Fort Erie, Canada
Reviewed 21 November 2015

We stayed here the last couple of years during the Hershey Swap Meet and will be back again next year. The rooms are just basic and are a great value. The location is very good, just off the turnpike with a variety of restaurants and gas stations across the street. The front desk is very helpful Amanda went out of...

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Thank EBaL_Di
Comfort Inn N, Director of Sales at New Cumberland Hotel, responded to this review

Thank you for filling out our survey. We appreciate your feedback. I'm glad you stay with us every year. We continue to enjoy having you as a valued guest. I'm glad Amanda could help two couples at a time in need. I'm glad our staff continues to provide excellent customer service. Thank you! Emily Bayer Sales/Marketing Manager

Augusta, Georgia
Reviewed 11 November 2015

Stayed one night while visiting family. Room was very clean. Breakfast crowded but attendant kept food stocked. Front desk and manager very friendly and housekeeping very helpful during power outage due to weather. Would definitely stay here again.

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Thank breezinalong
Comfort Inn N, Director of Sales at New Cumberland Hotel, responded to this review

Thank you for providing us with your feedback. That is always important to us. I'm glad you had a good stay. We look forward to having you back again in the future. Thank you! Emily Bayer Sales/Marketing Manager

28214
Reviewed 21 October 2015

Had to go back to Harrisburg, PA. Stayed at the Comfort Inn because of previous good experience. They have changed a lot since my last visit. Can't say anything but a great experience. Missed the pool as it was closed (outdoor pool), but enjoyed at outdoor patio next to pool.

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Thank leonamy45
Comfort Inn N, Director of Sales at New Cumberland Hotel, responded to this review

Thank you for filling out our survey, you feedback is very important to us. Glad you had a good stay. We look forward to having you back again in the future. Thank you! Emily Bayer

York, Pennsylvania
Reviewed 14 October 2015

We stayed recently while on a road trip. This was an unplanned very last minute late check-in. First impression: we had an oversized vehicle with no place in the parking lot to park. We parked on the road and asked the check-in clerk if our vehicle would be ok there. The response we received was "It should be ok. I...

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Helpful?
Thank Judy R
Comfort Inn N, Director of Sales at New Cumberland Hotel, responded to this review

Thank you for filling out our survey. I'm sorry your stay wasn't to your expectations. We would like to make it up to you. Could you call me at the hotel to discuss this further. Thank you! Emily Bayer Sales/marketing manager

Bentonville, Virginia
Reviewed 11 October 2015

Our room was clean and the staff was courteous and friendly. We were only there to sleep over on our way home from a quick trip to visit a sick friend in New England, so amenities, breakfast, etc. were of no consequence to us. I originally rated this hotel as a "good average" because there was nothing wrong with our...

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1Thank Warren S
Comfort Inn N, Director of Sales at New Cumberland Hotel, responded to this review

Warren, Hey I just returned from maternity leave. But I will get this taken care of today. I'm sorry this was not handled sooner. Thank you and have a good day! Sincerely, Emily Bayer Sales/Marketing Manager

farmington hill, mi
Reviewed 4 October 2015

Room was clean & staff were courteous & friendly. Outdoor pool was closed due to off season, it didn't bother me as I had room with jacuzzi tub. Used their fitness room which was good.Speed for wifi was not bad. Breakfast had good selection. Overall enjoyed the stay.

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Helpful?
Thank frank03217
Comfort Inn N, Director of Sales at New Cumberland Hotel, responded to this review

Thank you for filling out our survey. I'm glad your stay was a Great one! We hope to see you again in the future. Thank you! Emily Bayer Sales/marketing manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel is under construction. We are currently at 95% finished. We look forward to you staying with us and seeing our new look! ... more   less 

Additional Information about New Cumberland Hotel

Address: 130 Limekiln Rd, New Cumberland, PA 17070
Region: United States > Pennsylvania > New Cumberland
Price Range: €66 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Cumberland Hotel 2.5*
Number of rooms: 88
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Also Known As:
New Cumberland Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from New Cumberland Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms are bigger”
 of 5 bubbles leonamy45, 20 Oct 2015 | Read review
“It's worth taking room with Jacuzzi tub.”
 of 5 bubbles frank03217, 4 Oct 2015 | Read review
“Look for an alternative hotel in this area.”
 of 5 bubbles 566geralds, 13 Sep 2015 | Read review
“Best tip: DON'T”
 of 5 bubbles 236cathrinc, 5 Sep 2015 | Read review
“noisy room near office”
 of 5 bubbles Munich158, 21 Aug 2015 | Read review
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