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Hampton Inn & Suites New Castle

Hampton.comUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn & Suites New Castle
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375 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Midland, Michigan
Reviewed 2 days ago NEW

We needed a place to stay on our way back from Knoebel's. Our drive was 8 hours and decided to find a place midway back to Michigan. Found this lovely gem. We didn't arrive until 11:30pm. The front desk person got us checked in quickly and we were on our way to LALA land. Will definitely stay here again. We...

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Helpful?
Thank atouchofhealth
Batavia, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017

first impression friendly. Ashley at the desk is very polite and kind just love her. Theresa on nights is also very nice and kind. Pros: Clean, friendly, welcoming when you first walk in. Really love the lady's at the front desk. Cons: Said they weren't charging my card only need to have to scan just in case of innocent. Well...

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Thank dmnskj
About Hotel's Favourite Review
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you for your positive remarks about your recent stay! It was a pleasure meeting you while you were here! I am happy that you had an overall positive experience during your stay. I apologize for the issues that you encountered while you were here. I am going to have to have our maintenance department look into the shower head...

Gainesville, Virginia
Reviewed 2 weeks ago

We always return to the Hampton Inn and even request the same room. The staff really do everything they can to accommodate our every need. We love the suites which allow us room to work if we need to and have a couch to relax. Breakfast is a bonus!

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Thank mchandler2
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

We are thrilled to hear about another positive experience from our guests! We truly try to go above and beyond for each and every guest at our hotel, and truly appreciate the recognition! I hope we will see you again!

San Rafael, California, United States
Reviewed 3 weeks ago

My wife and I had stayed at his location 6 and 7 years ago and I rated it a 5 star hotel. Based on this recent trip it has declined to a 1 star since I can't rate it lower. When you finish reading, you will understand why, even though it started out in the plus with Cindy at the...

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Thank Bill M
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Dear Bill, I am sorry to hear of all of the problems you encountered during your recent stay with us. I am pleased to hear that your interactions with Cindy were pleasant. We truly pride ourselves in guest satisfaction, which we fell short on during your most recent stay. In reference to your service animals. I remember speaking with your...

United States
Reviewed 3 weeks ago

In town for funeral. Had very pleasant experience at hotel. No problems and was nice place to stay. We enjoyed the breakfast that was provided. It was nice to have a nice variety of food and drinks, etc. The hotel was well kept and clean as well. Stay there you should like it.

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Thank robertrO1569ZI
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

While the circumstances of your visit are not ideal, I am glad that we were able to provide you with comfort during your stay. Hopefully the next trip to our area will be for a more positive reason. I hope you will be our guest again.

New Castle, United States
Reviewed 3 weeks ago

The staff was extremely friendly and helpful. The Hampton was clean and well maintained. My room was clean and comfortable. I will be traveling to this area several times over the next 12 months and will look forward to booking with the Hampton again.

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Thank 887carltonb
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I am thrilled to hear that your recent stay was pleasant and that you will be staying with us again in the near future!

Chicago, Illinois, United States
Reviewed 4 weeks ago

This hotel was terrific. Very clean and very helpful staff at the front office. I had an important fax they received for me and they were very helpful all the way around. This is the nicest hotel in New Castle, PA by far. We will never stay anywhere else when visiting family in New Castle, PA.

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Thank Frank D
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I absolutely LOVE to hear reviews like this! We are thrilled to hear of your past experiences here! We hope to continue to see you when your travels bring you to the New Castle area!

Streetsboro, United States
Reviewed 4 weeks ago

The location and amenities were fantastic. Far exceeded expectations for the location. My son's and their families stayed with us in multiple rooms. The person processing the reservations placed us in rooms across the hall from each other. It was very convenient!

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Thank K1651QUjohnc
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

I love hearing such positive reviews from our guests! We always try to take into consideration when we notice the same last names, or notes that guests are traveling together and keep them in rooms close to each other whenever possible. If your travels bring you back to New Castle or the surrounding area, I hope you will come and...

cleveland, ohio
Reviewed 18 April 2017

We had a benefit to go to so we booked 2 rooms for my family at the Hampton Inn, New Castle Pa. Rooms were clean, beds comfortable and plenty of towels and pillows. There was also a refrigerator, microwave, hair dryer and coffeemaker in the room at our convience if needed. A nice fresh breakfast was served in the morning...

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Helpful?
Thank chooky54
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you for the positive review! I am pleased to see that you had an enjoyable stay with us. I apologize that you did not see one of our smiling faces at our front desk when you needed us. Sometimes we get pulled away to handle something for our guests, but post our sign letting you know that we stepped...

Addison, New York, United States
Reviewed 10 April 2017

Very Enjoyable stay. I arrived in late afternoon and was checked in promptly and efficiently. I enjoyed the fresh coffee in the lobby. The room was fresh, neat and clean. The breakfast was very good with a wide range of food options. Lots of fruit choices. All fresh and tasty. Checkout was brief and effective.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn & Suites New Castle hotel, is conveniently located in this charming small town only 50 minutes northwest of Pittsburgh. Whether you are traveling for business or for vacation, this is the perfect hotel for you. Enjoy the close proximity to New Castle business district & so many local attractions. Relax with clean and fresh Hampton bed, free hot breakfast, free high-speed internet access in every room, fitness center, indoor pool and whirlpool, and outdoor patio area with loungers. ... more   less 

Additional Information about Hampton Inn & Suites New Castle

Address: 2608 W State St, New Castle, PA 16101-1009
Region: United States > Pennsylvania > New Castle
Price Range: €93 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites New Castle 2.5*
Number of rooms: 74
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Also Known As:
Hampton Inn And Suites New Castle
Hampton Inn & Suites New Castle Hotel New Castle
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites New Castle staff and other travellers.
2 questions
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Schenectady, NY
over a year ago
Moncks Corner, South Carolina
over a year ago

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Questions? Get answers from Hampton Inn & Suites New Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location makes for quiet rooms”
tibizzi, 27 Mar 2017 | Read review
“hard to say about noise we are here with a lot of wrestlers for tournaments, lol”
dmnskj, 17 Mar 2017 | Read review
“All the rooms are great. We've stayed there multiple times.”
418lisag418, 16 Jul 2016 | Read review
“Love the king size suites”
ArnoldV647, 12 Jul 2016 | Read review
“Stay on 3rd floor @ low room #.”
A8665GAannem, 23 Jan 2016 | Read review
5 of 5
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US$129* /night
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Prices are for 1 room, 2 adults
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