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Hampton Inn & Suites New Castle

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Hampton Inn & Suites New Castle
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363 Reviews from our TripAdvisor Community

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Showing 363: English reviews
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Amherst
Reviewed 4 days ago NEW

A shout-out thanks to the staff at the Hampton Inn, New Castle, PA. They welcomed us with cordial greetings and helped us with every need we had. The rooms are clean and fresh. Our family gathered from DC, Pittsburgh and Cleveland areas and enjoyed a great stay. Thanks so much to the desk staff, the breakfast staff and the cleaning/maintenance...

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Helpful?
Thank Phyllis-OH
Severna park, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

I love to stay at Hampton Inn's they are consistent where ever you may be staying. Clean, Staff is always excellent, and they have the breakfast if you want it. I am an Honors member now and will always stay at a hotel with the extra amenities of pool/ hot tub, breakfast, location, and the cleanliness. I have not had...

Review collected in partnership with Hampton
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Helpful?
Thank Erick D
About Hotel's Favourite Review
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you for taking the time to complete our survey! We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. I’m so happy to see that you enjoyed your stay with us, and thank you so much for your kind words about our staff! Our entire team is always doing...

Brecksville, United States
Reviewed 4 days ago NEW

Very good experience and at a good price. Continental breakfast enjoyable. Hotel staff was very pleasant and accommodating. I would recommend to family and friends. I would definitely stay next time in town.

Review collected in partnership with Hampton
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Helpful?
Thank John M
Mogadore, Ohio
Reviewed 1 week ago NEW

A group of us stayed here February 11-12. The room was great and the free breakfast was standard but pretty good. I have no complaints about our stay that weekend and actually have never had a negative experience staying at Hampton hotels until now. I was charged for an extra room, after I added an additional night and upgraded to...

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Helpful?
Thank lovethecarribean38
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Hello, We are extremely sorry for the inconvenience you faced with your most recent reservation. I tried looking for your stay so that we can better assist you but could not locate it. Please give me a call directly so we can figure out why you were charged for the extra room.

Batavia, Ohio
Reviewed 1 week ago

first impression friendly. Ashley at the desk is very polite and kind just love her. Theresa on nights is also very nice and kind. Pros: Clean, friendly, welcoming when you first walk in. Really love the lady's at the front desk. Cons: Said they weren't charging my card only need to have to scan just in case of innocent. Well...

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Helpful?
Thank dmnskj
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you for your positive remarks about your recent stay! It was a pleasure meeting you while you were here! I am happy that you had an overall positive experience during your stay. I apologize for the issues that you encountered while you were here. I am going to have to have our maintenance department look into the shower head...

Lugoff, South Carolina
Reviewed 2 weeks ago

We were in town for business and stayed one night. Everything was wonderful. The room was really nice and clean, the staff was friendly. We will definitely stay again since we make frequent trips to New Castle. We will also be recommending to everyone!

Review collected in partnership with Hampton
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Thank Candace B
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you for taking the time to complete our survey! We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. I’m so happy to see that you enjoyed your stay with us, and thank you so much for your kind words about our staff! Our entire team is always doing...

Westerville, Ohio
Reviewed 3 weeks ago

I always stay at a Hampton, they never disappoint and this one didn't either. great location, restaurants nearby and easy to get to. It was an unexpected trip (funeral) and I just plugged in Hampton and found this one.

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Helpful?
Thank marylour999
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you so much for taking the time to complete our survey! We appreciate your feedback as it allows us to see how we are doing from the perspective of our guests. I’m glad to see that you enjoyed your stay with us, and we’re so happy you chose to make the Hampton Inn & Suites in New Castle your...

Bury St Edmunds, United Kingdom
Reviewed 3 weeks ago

I've stayed at the Hampton in New Castle many times. During each stay the quality and service have been been excellent. I was greeted with a warm smile on my arrival and the staff attended to my every need. The room was clean, roomy and in great shape. And of course, the complimentary breakfast and snacks were fantastic. You won't...

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Helpful?
Thank John K
Watertown, New York
Reviewed 4 weeks ago

The accommodations are becoming dated in this hotel. Beds are uncomfortable and no usb charge ports. Staff is excellent, however. Nice hotel, but a bit overpriced for its value. The hotel could be cleaner as well.

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Helpful?
Thank samuell803
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us. Our location opened in 2010, but technology and style have quickly advanced leaving us in the position that we need to do some updating in the future. I am glad to read that your experience with our staff was pleasant and hope that you will...

Mansfield
Reviewed 4 weeks ago

Very helpful staff, including assisting our large group of travel softball players and parents in getting a meeting room for a pizza party. Great experience, great breakfast. Pool area was rather small but it worked adequately for our needs and accommodates our 20 or so kids.

Review collected in partnership with Hampton
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Helpful?
Thank Galowniacrew
Ashley J, Guest Relations Manager at Hampton Inn & Suites New Castle, responded to this review

Thank you again for your kind words regarding your recent stay with us! Hope to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn & Suites New Castle hotel, is conveniently located in this charming small town only 50 minutes northwest of Pittsburgh. Whether you are traveling for business or for vacation, this is the perfect hotel for you. Enjoy the close proximity to New Castle business district & so many local attractions. Relax with clean and fresh Hampton bed, free hot breakfast, free high-speed internet access in every room, fitness center, indoor pool and whirlpool, and outdoor patio area with loungers. ... more   less 

Additional Information about Hampton Inn & Suites New Castle

Address: 2608 W State St, New Castle, PA 16101-1009
Region: United States > Pennsylvania > New Castle
Price Range: €94 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites New Castle 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Hampton Inn And Suites New Castle
Hampton Inn & Suites New Castle Hotel New Castle
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites New Castle staff and other travellers.
2 questions
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Schenectady, NY
over a year ago
Moncks Corner, South Carolina
over a year ago

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Questions? Get answers from Hampton Inn & Suites New Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hard to say about noise we are here with a lot of wrestlers for tournaments, lol”
 of 5 bubbles dmnskj, 17 Mar 2017 | Read review
“All the rooms are great. We've stayed there multiple times.”
 of 5 bubbles 418lisag418, 16 Jul 2016 | Read review
“Love the king size suites”
 of 5 bubbles ArnoldV647, 12 Jul 2016 | Read review
“Stay on 3rd floor @ low room #.”
 of 5 bubbles A8665GAannem, 23 Jan 2016 | Read review
“Wifi will cost you unless you're a Hilton club member.”
 of 5 bubbles rcurven, 16 Dec 2015 | Read review
5 of 5