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Holiday Inn Express & Suites New Castle

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Traveller (1)
Room & Suite (22)
Dining (5)
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Overview
  • Excellent62%
  • Very good17%
  • Average11%
  • Poor5%
  • Terrible5%
30 Mar 2018
“Brand new and service as expected”
2 days ago
“New and convenient”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Pets Allowed
Facilities for Disabled Guests
2 Star Hotel
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Additional information
Offers from Holiday Inn Express & Suites New Castle
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Offers from Holiday Inn Express & Suites New Castle
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17)
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1 - 5 of 17 reviews
Reviewed 2 days ago via mobile

Stayed here 7 nights while working in New Cadtle. Room clean, quiet, with nice amenities and good Continental breakfast choices. Pool, exercise room and Coin operated Laundry nice extras. Lansdale, PA

Thank KCC Q
Hotel's Favourite
Reviewed 22 April 2018

I decided at the last minute to stay in New Castle. I got this hotel through Priceline for a very good price. It was perfect for a tired traveler. My room was spacious, modern, clean and quiet. The free breakfast the next morning was decent...More

Thank Susan B
Reviewed 6 days ago via mobile

We were double billed for half a night after confirming stay twice...no returned call from manager..we then did a charge back and the hotel did a rebuttal. Very rude front staff telling us it was not their problem and to call back to talk to...More

Thank Cyndi S
Reviewed 30 March 2018 via mobile

This clearly is a brand new facility. Staff was friendly and everything was like it was a few months old. The only item was the door to the room didn't quite close. You had to pull it shut. Beyond that this is very much what...More

Thank TDRANCH15
Reviewed 23 November 2017 via mobile

I stayed at the hotel 4 nights. When I received my credit card statement the amount for the four nights was listed. The next line was another night charge. I have called the hotel 2 times to rectify and the Manager is not in nor...More

Thank Rose12rose
Response from General M, General Manager at Holiday Inn Express & Suites New CastleResponded 27 November 2017

I am sorry to hear that you were unhappy with your experience with what you feel was a billing discrepancy. We have explained to you over the phone several times that you were billed a cancellation fee equivalent to a single night's stay plus tax...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Hotel Amenities
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Things to do
Indoor pool
Pool
Details
Price range
US$100 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$100 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (1)
Room & Suite (22)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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wendmich
31 March 2017|
AnswerShow all 3 answers
Response from rryanncpes | Property representative |
we offer a full breakfast that consists of turkey sausage daily. The remaining items alternate daily, sausage, scrambled eggs, egg omelets, sausage gravy over biscuits, red potatoes. We also offer a variety of muffins... More
0
Votes
Room Tips
"I'd read previous reviews about elevator problems... so requested a ground floor room."
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"Comfortable and contemporary bathroom. Large shower, but no bath tubs."
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"Stay towards the rear of the rectangular building."
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