We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

MainStay Suites of Lancaster County

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
MainStay Suites of Lancaster County
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

117 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for MainStay Suites of Lancaster County
See the most recent reviews
Showing 116: English reviews
Deptford, New Jersey
Reviewed 6 July 2015 via mobile

I don't understand how this hotel has 4 stars on Tripadvisor. Worst hotel experience I ever had. There were only smoking rooms left and that's fine if that's all there is available but the smell was god awful and you couldn't get any fresh air in the room from the sealed shut windows. The room just felt disgusting so I...

 Report
Helpful?
Thank wolfeman8
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am sorry you had an unpleasant stay. I hope you notified our front desk of your problems. We take all comments seriously and will look into these issues. Please call me so I can have a better understanding of the problems you encountered.

Reviewed 16 June 2015

Unprofessional staff, housekeeping services are a joke crumbs on the sofa and a cigarette butt in bathroom drawer in a no smoking room. you would think with all the staff they have standing around there all day talking about each other the hotel would look better but nope. Place is a joke dont waste your money these people are crooks

 Report
Helpful?
3Thank Kris K
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

I am so sorry to hear our hotel did not meet your expectations. I hope you reported your concerns to the front desk. Please call me at 717-285-1777 so I can further address this situation. Thank you for bringing this to my attention.

Reviewed 30 April 2015 via mobile

We went for a weekend tournament and most of the hotels were already booked. The staff was friendly and great!! But for the price you pay a night the place could've been upgraded. The rooms had that ugly dark carpet n those outdated bed covers!! If the place didn't look like something from the 80s I would have given them...

 Report
Helpful?
Thank Tyreneeh
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for taking time to comment on our property. We take all reviews seriously and will pass along your suggestions. Please come and stay with us again when in the area.

Reviewed 12 January 2015

I was here by myself on a business trip, this location was great for getting to Columbia where my customer was located, but there is not much else in this immediate area. It is an extended Stay type hotel which I was not aware of when I booked it so make sure you understand what that means: no daily room...

 Report
Helpful?
Thank Karebear123
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am sorry to hear that your heat was not working properly, I hope you notified our front desk about the situation. We appreciate you comments and will certainly look into the matter.

Reviewed 26 October 2014 via mobile

We stayed at in this hotel for one night and were not satisfied. We rented a room for 3 guests and to our dismay, we received a room with only one bed and one pull out couch. Nobody at the front desk made an effort to switch our rooms because technically the room sleeps three people (if you count the...

 Report
Helpful?
1Thank Junior L
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

I am sorry to hear of your disappointing stay. Our staff strives to make every guests' stay satisfactory. The occupancy for the room you reserved is 4 people. We do offer suites with 2 queen beds and a double sleep sofa as well as a full kitchen. Perhpas if you visit our area again that room type would be bettrer...

Yabucoa, Puerto Rico
Reviewed 18 October 2014

Room was good, service was good, friendly staff. At this hotel you feel like you are with family. Breakfast was served with a good presentation, good selection and healthy. Location was only 10 minutes from work and traffic was really light.

 Report
Helpful?
Thank Flying_adventures
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

I am so happy to hear you felt like home here. I will pass your kind comments on to our dedicated staff. I hope you are able to visit us again soon.

Dingmans Ferry, Pennsylvania
Reviewed 14 October 2014

Back from four-night stay in well-located hotel for visiting PA Dutch area, Harrisburg capital/Capitol and Hersey. We travel a lot and our no smoking, two queen beds. two big windows room with kitchen was one of the largest we've stayed in. Value priced 'extended stay' properties are usually no frills and there were a couple of worn spots, but the...

 Report
Helpful?
Thank tazcat49
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am pleased to hear you enjoyed our clean, roomy suites. Our friendly staff puts great effort into making every guest feel welcome. Perhaps you will have reason to stay with us again.

Allentown, Pennsylvania
Reviewed 4 October 2014 via mobile

First of all the staff here were extremely rude. I had a problem with their hostile attitude upon even booking the room from the start. The room was so tiny it was a joke. First night asked for pillows only to be told they didn't have any in the entire hotel??. Then my daughter went to use the sofa bed...

 Report
Helpful?
Thank SportsFan4411
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for taking time to comment on our hotel. I am very sorry you had a disappointing stay and I am looking into the problems you experienced. Please contact me so that I can have more information on this subject. Again my sincere apology.

Reviewed 4 October 2014

This is my first trip advisor review, but I felt it necessary to warn people about this hotel. We booked a room for four adults and they placed us in a room with one queen bed and a small pullout couch. The pullout couch was extremely uncomfortable so we put the mattress from it on the floor but it still...

 Report
Helpful?
Thank Ecurtis1
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

I am so sorry about your disappointing stay. Our suites all have a full kitchen and a sitting area with a full size sleep sofa. We have rooms with 1 queen bed or rooms with more beds if requested. The standard occupancy for the room type with 1 queen bed is 4 people. Thank you for bringing the other issues...

East Brunswick, NJ
Reviewed 14 September 2014 via mobile

We stayed here for 4 nights in August 2014. Upon checking into our room, it smelled badly of smoke, despite the fact it was a non smoking room. The staff handled it well. They moved us into another room for the night. The following morning it was thoroughly cleaned and we were able to move back. We were given a...

 Report
Helpful?
Thank jona1977
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am so happy you enjoyed your stay and our outdoor pool. Our staff strives to be alert to all of our guests needs and appreciates hearing they have done a good job.

50 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (25)
Viewed
Room/Suite (12)
Viewed
Bathroom (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (1)
Viewed
Dining (3)
Viewed
Room/Suite (13)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Mountville
0.3 km away
Sleep Inn & Suites Lancaster County
2.0 km away
Comfort Inn Lancaster County
11.0 km away
Eden Resort & Suites, BW Premier Collection
Show Prices
Show Prices
Show Prices
2.4 km away
Heritage Hotel
Heritage Hotel
#20 of 38 in Lancaster
226 reviews
15.9 km away
Hawthorn Suites by Wyndham Lancaster
8.4 km away
Hilton Garden Inn Lancaster
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about MainStay Suites of Lancaster County

Address: 314 Primrose Ln, Mountville, PA 17554-1262
Region: United States > Pennsylvania > Lancaster County > Mountville
Price Range: €73 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites of Lancaster County 2.5*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, TripOnline SA, Choice Hotels, Priceline, Odigeo and Travelocity so you can book your MainStay Suites of Lancaster County reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mainstay Suites Of Lancaster County Hotel Mountville
Mainstay Suites Mountville
Mainstay Mountville
Mountville Mainstay Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites of Lancaster County staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from MainStay Suites of Lancaster County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 220 - handicapped room is excellent!”
 of 5 bubbles frankr975, 27 Oct 2016 | Read review
“ask for an upper floor away from the elevator”
 of 5 bubbles DonN252, 29 Sep 2016 | Read review
“All rooms are well equipped. No noise from those next door or from the road.”
 of 5 bubbles governorstravels, 6 Jun 2016 | Read review
“I like the 1st floor rooms, but that is my preference. Easy in and out, no waiting for the elevator.”
 of 5 bubbles JohnCAPWN, 17 Mar 2016 | Read review
“None to offer.”
 of 5 bubbles jaykarenc, 29 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay