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MainStay Suites of Lancaster County

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117 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Reviewed 1 week ago via mobile

Stayed here for 2 nights over thanksgiving. We have the membership for choice hotels because they have dog friendly hotels in lots of places. They gave us some chips, chocolate, and water when we checked in which was super nice and apparently from the rewards program. It was great to have a full refrigerator because we brought things for thanksgiving...

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Helpful?
Thank Jamie R
Manteo, North Carolina
Reviewed 4 weeks ago via mobile

I stayed 5 nights in late October. Upon check-in the front desk staff were pleasant and welcoming. My room smelled fresh, the kitchen, refrigerator, living/sleeping area and bathroom were clean. The shower had the best shower head with great water pressure and plenty of hot water. There was even a note from housekeeping telling me the dishes in the dishwasher...

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Thank obxjed
State College, Pa
Reviewed 30 October 2016

I have very mixed feelings about this hotel. The staff was very nice and helpful, and corrected an issue with our rooms after an online reservation service mix up. I really appreciated that. The lobby was very clean and modern, and the common areas were very cute. The rooms on the other hand were a bit worn out, and had...

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Thank Beachbum2473
MURPHY
Reviewed 27 October 2016

We stayed in room 220, which is handicapped suite. It was very nice and large. This is one of the nicest hotels we have stayed in in a very long time. Breakfast was good. Staff very friendly and helpful. We won't hesitate to stay here again when in the area.

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Thank Frank R
Salem, Oregon
Reviewed 21 October 2016

This is one of the best places we've stayed at on our current two month vacation. The room was indeed a suite...separate bedroom, full kitchen and a desk in the living room area. And clean....yes it was! We were so pleased with this choice. Courtney was our first contact when calling to make a reservation for that evening and what...

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Thank amfoxy
Anthony, Florida
Reviewed 10 October 2016

Wow, One of the nicest motels Ive stayed in a while. Very clean and quiet. Had a nice kitchenette, with stove, oven, microwave, full size fridge. Also had a pull out sofa and desk! Bathroom nice size and spotless. Breakfast was great. Wished there had been bacon served instead of the sausage and wish they had scrambled eggs instead of...

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Thank Deborah B
Ossian, Indiana
Reviewed 29 September 2016

The overall stay here was very nice with a very relaxing breakfast. Very clean with a good location. Right next door to a local ice cream shop that we did not have time to enjoy on this visit. Just make sure that you book through the "choiceprivileges" website to receive the points towards perks. We would stay here again.

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Helpful?
Thank Don N
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Hi Don, I am so happy to hear you enjoyed your stay with us. Our staff strives to make every stay a pleasant one. I'm sorry you did not have time to enjoy some Turkey Hill ice cream a Scoops. Perhaps next time you will have more time.

Lebanon, New Jersey
Reviewed 5 September 2016

We have stayed at this hotel many times. The units have really went down, need some upgrading. The walls and carpets really need a good cleaning. The windows had cobwebs in them and the window sills were very dirty. The furniture needed to be dusted. There was trash and a wash cloth behind the furniture. Housekeepers sure need to do...

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Helpful?
Thank kime359
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for bringing these matters to our attention. I will talk to our housekeeping staff about these issues. I am terribly sorry to hear that you will not be staying with us again.

Reviewed 26 August 2016 via mobile

Upon late arrival we had to retrieve our keys from the sleep in across the way. That was fine, but when we arrived at the lobby, the door was jimmied and wouldn't open. Should have been a clue. The room was spacious and comfortable. Even though some candy wrappers were still on the floor from the previous occupants. However we...

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Thank Melissa C
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Melissa, Please accept our sincere apology for your unpleasant stay. I am not sure where the mis communication happened but will surely look into the matter! Some of our extended stay guests prefer to not have housekeeping every day so that would explain the towels & trash in hallways, although our housekeeping staff attempts to get those all cleaned up...

South Mountain, PA
Reviewed 21 August 2016

Great staff, nice rooms, quiet and peaceful stay outside busy Lancaster. Short drive to all the attractions. Perfect for family especially since they are so welcoming of fur babies. They understand the importance of including welcoming rules for fur babies so that all the family are able to enjoy their stay and be able to explore all the attractions in...

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1Thank Sue B
lindagallucci1, Director of Sales at MainStay Suites of Lancaster County, responded to this review

Thank you for your comments. I am happy to hear that you enjoyed our pet friendly hotel and easy access to the Lancaster County attractions. Please come back again soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about MainStay Suites of Lancaster County

Address: 314 Primrose Ln, Mountville, PA 17554-1262
Region: United States > Pennsylvania > Lancaster County > Mountville
Price Range: €73 - €144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites of Lancaster County 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Mainstay Suites Of Lancaster County Hotel Mountville
Mainstay Suites Mountville
Mainstay Mountville
Mountville Mainstay Suites
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites of Lancaster County staff and other travellers.
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Questions? Get answers from MainStay Suites of Lancaster County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 220 - handicapped room is excellent!”
 of 5 bubbles frankr975, 27 Oct 2016 | Read review
“ask for an upper floor away from the elevator”
 of 5 bubbles DonN252, 29 Sep 2016 | Read review
“All rooms are well equipped. No noise from those next door or from the road.”
 of 5 bubbles governorstravels, 6 Jun 2016 | Read review
“I like the 1st floor rooms, but that is my preference. Easy in and out, no waiting for the elevator.”
 of 5 bubbles JohnCAPWN, 17 Mar 2016 | Read review
“None to offer.”
 of 5 bubbles jaykarenc, 29 Feb 2016 | Read review
5 of 5
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