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3/9/2017 4/9/2017
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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
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    3/9/2017 4/9/2017
    US$109
    US$109
    US$109
    Traveller (191)
    Room & Suite (29)
    Pool & Beach (3)
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    Overview
    • Excellent34%
    • Very good18%
    • Average13%
    • Poor13%
    • Terrible22%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Wheelchair Access
    2.0 Star Hotel
    All hotel details
    Offers from Hotel M, Mount Pocono
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    Kalahari Resort Pocono Mountains
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    Econostay Motel
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (336)
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    There are newer reviews for Hotel M, Mount Pocono
    See the most recent reviews

    61 - 65 of 335 reviews

    Reviewed 5 February 2017 via mobile

    This hotel has a very friendly staff. The hotel is clean. This visit we booked the hot tub room. Very worth it. We have stayed here multiple times over the last few years. It is our choice hotel for the area. The hotel is close...More

    Thank harleycouple2004
    Response from 00gC, Manager at Hotel M, Mount PoconoResponded 6 February 2017

    We're so glad that you chose the Hotel M Mount Pocono for your recent stay and for the amazing remarks provided. It's a pleasure to read you were satisfied not only with our services but also with our location in the heart of the city...More

    Reviewed 5 February 2017 via mobile

    Staff were friendly and helpful as always!!! Will definitely return!! Rooms are nice and cozy, clean and ready for us when we arrived! All requests for additional items were handled in a friendly and quick manner.More

    Thank Loretta8870
    Response from 00gC, Manager at Hotel M, Mount PoconoResponded 6 February 2017

    Thank you for the great feedback of the Hotel M Mount Pocono. I appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they had a role in making your visit a memorable one. Thanks for...More

    Reviewed 5 February 2017 via mobile

    The hotel was clean with big room and a management staff that was helpful. The hotel foes above and beyond to make sure your stay is enjoyable. The front desk lady fallon was nice a very pleasent lady to help us with our needs. We...More

    Thank rosesia1
    Response from 00gC, Manager at Hotel M, Mount PoconoResponded 6 February 2017

    We appreciate the outstanding review! We're delighted to know how much you enjoyed your stay, especially your well-kept room and the excellent service you received from Fallon. Your feedback is important and lets us know how we are performing. Thanks again from all of us...More

    Reviewed 31 January 2017

    Hotel is in need of renovations, back and side entrance doors are in poor conditions as well as the locks. Rooms are good but could be cleaner, stay in a jetted tub room not worth it. Breaksfast is ok, and I say ok because the...More

    Thank Chilliew
    Response from 00gC, Manager at Hotel M, Mount PoconoResponded 1 February 2017

    Thank you for sharing a review of your experience. We are glad you enjoyed your overall stay, but we are sorry for not being able to meet all of your expectations with our facilities and breakfast offerings. We have shared your feedback with our management...More

    Reviewed 22 January 2017

    Hotel was conveniently located for event that we were participating in, rooms were clean. Continental breakfast was satisfactory .the front desk was super helpful and friendly.Lots of cosmetic work needs to done with infrastructure.More

    Thank norbski
    Response from GMHotelM, Guest Relations Manager at Hotel M, Mount PoconoResponded 23 January 2017

    Dear jacekmalik, Thank you so much for your compliments to our breakfast options and service. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest,...More

    Kalahari Resort Pocono Mountains
    1,382 reviews
    #1 of 2 hotels in Pocono Manor
     
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    108 reviews
    #1 of 3 hotels in Delaware Water Gap
     
    Econostay Motel
    44 reviews
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    Great Wolf Lodge
    5,161 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$76 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Groupon, Booking.com, Cancelon, Expedia, Priceline, Orbitz, Hotels.com, Hotwire, Agoda, HotelQuickly, Travelocity and getaroom.com so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Mount Pocono
    • Also Known As
    • Quality Inn And Suites Mount Pocono ,
    • Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
    • Quality Inn Mount Pocono ,
    • Mount Pocono Quality Inn
    Add Photo Photos
    Traveller (191)
    Room & Suite (29)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (170)
    Bathroom (14)
    Nearby
    Great Wolf Lodge
    5,161 reviews
    8.48 km away
     
    Kalahari Resort Pocono Mountains
    1,382 reviews
    4.23 km away
     
    Econostay Motel
    44 reviews
    4.88 km away
     
    Wolf Hollow at The Water Gap Country Club
    108 reviews
    24.96 km away
     
    Nearby Restaurants
    Mi Casa Restaurant
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    1.45 km away
    Brother Bruno's Pizza
    60 reviews
    1.21 km away
    Pioneer Diner
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    .36 km away
    Vocelli Pizza
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    .13 km away
    Nearby Attractions
    Callie's Pretzel Factory
    69 reviews
    1.82 km away
    Mount Airy Casino
    713 reviews
    3.93 km away
    Kalahari Waterpark
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    4.23 km away
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    4.58 km away
    Ask a question
    Questions & Answers
    jmassage58
    To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
    21 November 2016|
    Answer
    Response from Chiquita C |
    great points. it's because of these terrible reviews I will not even chance it. no way in hell for me and my family. thank you for this post.
    0
    Votes
    scholarlymama
    1 November 2015|
    AnswerShow all 4 answers
    Response from Syed Akrum U | Property representative |
    Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
    0
    Votes
    Naysika O
    23 August 2015|
    AnswerShow all 3 answers
    Response from TravelingChuckNas | Reviewed this property |
    The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
    2
    Votes
    Room Tips
    "More towels."
    Read review
    "when we first walked in the room it smelled moldy maybe change carpets"
    Read review
    "Ask for a king size bed"
    Read review
    "The room on the main floor was quiet and clean...everything was accessible."
    Read review
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