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02/07/2017 03/07/2017
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    Hotel M, Mount Pocono

    1244 Pocono Blvd, Rt. 611, Mount Pocono, PA 18344-1042
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$117
          US$95
          US$98
          US$95
          Traveller (175)
          Room & Suite (22)
          Pool & Beach (3)
          Paradise Stream Resort
          1,493 reviews
          #2 of 7 hotels in Mount Pocono
           
          Pocono Manor Resort & Spa
          1,411 reviews
          #2 of 2 hotels in Pocono Manor
           
          Comfort Inn & Suites
          299 reviews
          #6 of 7 hotels in Mount Pocono
           
          Mount Airy Casino Resort
          1,272 reviews
          #1 of 7 hotels in Mount Pocono
           
          Overview
          • Excellent32%
          • Very good18%
          • Average13%
          • Poor13%
          • Terrible24%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Suites
          Fitness centre
          Wheelchair Access
          2.0 Star Hotel
          All hotel details
          Paradise Stream Resort
          1,493 reviews
          #2 of 7 hotels in Mount Pocono
           
          Pocono Manor Resort & Spa
          1,411 reviews
          #2 of 2 hotels in Pocono Manor
           
          Comfort Inn & Suites
          299 reviews
          #6 of 7 hotels in Mount Pocono
           
          Mount Airy Casino Resort
          1,272 reviews
          #1 of 7 hotels in Mount Pocono
           
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (312)
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          There are newer reviews for Hotel M, Mount Pocono See the most recent reviews

          11 - 15 of 312 reviews

          Reviewed 23 April 2017

          Me and my girlfriend have stayed at this hotel a few times and we always have a great stay.The last time we stayed we were randomly selected for a room upgrade which was pretty cool! The staff is very nice and pleasant. I would definitely...More

          Thank Bori7588
          Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 24 April 2017

          Thank you for returning to the Hotel M Mount Pocono. There is no better compliment than a guest who keeps coming back time after time! We are so glad you and your girlfriend had a great stay once again and that you enjoyed the upgrade....More

          Reviewed 23 April 2017 via mobile

          Clean room, great continental breakfast, well experience staff. Will definitely stay here again. Clean pool and great customer service at the front desk. The staff is very attending and will go to great lengths to satisfy your needs and concerns. Very nice place to stay.More

          Thank Sweetdreamstonight
          Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 23 April 2017

          Thank you for choosing the Hotel M Mount Pocono. I loved reading your compliments about your room, our amenities and especially our service. My team will certainly be delighted to hear your praises. Thanks so much for your review. We hope that you will stay...More

          Reviewed 22 April 2017 via mobile

          Falton Negron she is a very eficient employee shes the Best in the lobby she treated us líke kings..... her service is perfect when theres any type of situation she always finds away to fix it ..! luv itMore

          Thank Julio D
          Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 23 April 2017

          Julio, thank you for being our guest at the Hotel M Mount Pocono. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. I will be sure to share your compliments with...More

          Reviewed 8 April 2017 via mobile

          The hotel was nice. The rooms were in exceptional condition. The complimentary breakfast was decent. The best thing was Nelson. We showed up shortly before a blizzard for our honeymoon, and Nelson - an employee - did everything he could to make sure the lot...More

          Thank ZachBaird9
          Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 9 April 2017

          It's so nice to read the wonderful review about your stay at the Hotel M Mount Pocono. We are delighted to read you liked the service provided by Nelson and our complimentary breakfast. I will share your compliment. We also glad you enjoyed your honeymoon....More

          Reviewed 8 April 2017 via mobile

          I enjoyed my stay at this hotel. It is very clean and well kept. It has a microwave and refrigerator. It is close by many stores and bowling near by. Great place for a getaway. I really enjoy the indoor pool with my family.More

          1  Thank taetae86
          Response from 00gc, General Manager at Hotel M, Mount PoconoResponded 9 April 2017

          Thank you for writing a review of your stay at the Hotel M Mount Pocono. We are happy that you loved your well-equipped room, our indoor pool and convenient location which was perfect for your needs. We look forward to serving you and your family...More

          Paradise Stream Resort
          1,493 reviews
          #2 of 7 hotels in Mount Pocono
           
          Pocono Manor Resort & Spa
          1,411 reviews
          #2 of 2 hotels in Pocono Manor
           
          Comfort Inn & Suites
          299 reviews
          #6 of 7 hotels in Mount Pocono
           
          Mount Airy Casino Resort
          1,272 reviews
          #1 of 7 hotels in Mount Pocono
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Room amenities
          • Air Conditioning
          • Microwave
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$76 - US$140 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 60
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz, Cancelon, Priceline, HotelQuickly and getaroom.com so you can book your Hotel M, Mount Pocono reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Pennsylvania >
          • Pocono Mountains Region >
          • Mount Pocono
          • Also Known As
          • Quality Inn & Suites Mount Pocono Hotel Mount Pocono ,
          • Quality Inn And Suites Mount Pocono ,
          • Quality Inn Mount Pocono ,
          • Mount Pocono Quality Inn
          Add Photo Photos
          Traveller (175)
          Room & Suite (22)
          Pool & Beach (3)
          Dining (1)
          Hotel & Grounds (161)
          Bathroom (14)
          Nearby
          Pocono Manor Resort & Spa
          1,411 reviews
          3.33 km away
           
          Mount Airy Casino Resort
          1,272 reviews
          3.92 km away
           
          Comfort Inn & Suites
          299 reviews
          1.52 km away
           
          Travelodge Mt. Pocono
          121 reviews
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          Nearby Restaurants
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          Pioneer Diner
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          .36 km away
          Brother Bruno's Pizza
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          Vocelli Pizza
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          .13 km away
          Nearby Attractions
          Mount Airy Casino
          700 reviews
          3.92 km away
          Kalahari Waterpark
          336 reviews
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          Daley Chocolates
          11 reviews
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          Candle Shoppe
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          Questions & AnswersAsk a question
          jmassage58
          To the General Manager: Do you think that a year's worth of "apologies" to all of those "terrible" reviews make any difference? Please stop apologizing about the nasty conditions of this hotel and FIX the problems that over half of your paying guests are complaining about. NO ONE that gives you an unfavorable review is COMING BACK to experience these supposed changes that you're claiming will be addressed. What you're failing to understand is that the first impression is a lasting impression and those of us who have taken the time to write lengthy criticisms of your hotel...WILL NOT BE BACK. You've permanently lost those customers and anyone that they could have referred your hotel to. Your responses and apologies are don't mean anything because all one has to do is go back and read all of the previous guests criticisms over the last couple of years (and your stock responses) to KNOW that you are NOT addressing these issues. You need to SUPERVISE your cleaning staff to make sure those rooms look and smell clean. You should know which employee is assigned to which rooms and hold them responsible for making those rooms look and smell PRISTINE! Get rid of all that torn/ripped/stained furniture! What are you THINKING?? I've purchased 2nd hand furniture that is NOT torn or stained and looked MUCH better quality that what you had in our room. It does not take much to correct. All these negative reviews will continue to negatively impact any profit you may be trying to get.
          21 November 2016|
          Answer
          Response from Chiquita C |
          great points. it's because of these terrible reviews I will not even chance it. no way in hell for me and my family. thank you for this post.
          0
          Votes
          scholarlymama
          How do you manage to stay open when your hotel is dirtier and nastier than most bathrooms?
          1 November 2015|
          Answer Show all 4 answers
          Response from Syed Akrum U | Property representative |
          Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.
          0
          Votes
          Naysika O
          do u serve free breakfast?????
          23 August 2015|
          Answer Show all 3 answers
          Response from TravelingChuckNas | Reviewed this property |
          The breakfast was simple cereal and assorted pastries. I stuck to the coffee myself.
          2
          Votes
          Room Tips
          "The room on the main floor was quiet and clean...everything was accessible."
          Read review
          "Need a mats in the hot tubes other then that lovely room"
          Read review
          "Every room is good."
          Read review
          "New Pillows and air out tje room prior to guest arriving"
          Read review
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