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The Hotel M, is okay,my hubby & I went there for the first time. Front desk she was nice and very informative about surroundings. The hotel needs improvements ,but for the price is okay,lots of places to go restaurants,malls,stores,very near by,some even walking distances. But...More
Very, very low budget and we paid $200 for one night! I especially didn't like the fact there were motel looking rooms in the back with some unsavory people. Carpets were damp, very few toiletries, just not a good experience, luckily we only needed one...More
I came here from Va for my aunt funeral ...all my family stay there the rooms was very clean and despite a family issue😩 that was brought upon the visit ....the front desk clerk Beverly,😍😍😍😊 help me out the whole time with coping in a...More
I have read other reviews. This is not a five star hotel as people have been saying. HOWEVER, it is clean, the staff is friendly and hospitable. Beverly is great. Breakfast is a continental breakfast. They have coffee, orange juice, fruit, cold and hot cereal,...More
Adequate breakfast. Friendly personnel. Lots to do water wise in area. Signs say remodeling, so stay tuned for property condition. Good steak house adjacent to property. Quiet location. No rowdy kids present while we were there. Close to Mt. Airy Casino.More
Thank David T
Response from Syed Akrum U, General Manager at Hotel M, Mount PoconoResponded 3 days ago
Thank you David for your feedback. We are glad you had a good experience at the hotel. You found the staff to be friendly, and enjoyed the quiet location. Seems as though you per took in many of the activities in the area, we hope...More
Response from Narendra B | Reviewed this property |
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the... More
Update! most of these issues still exists. I checked in yesterday and changed rooms twice. the heat don't work, the door jams, some the hallway smells bad, the vent in the bath room don't work, the bathroom lodges water, the phone looks miserable.
Management here has gotton worst, my heart goes out to the support staff, all they are trying to do is make their guess happy and comfortable, hotel staff made a honest mistake and the issue escalate more than is suppose to by general manager wasting my vacaion time, upseting me and everyone else's over a few bucks. GM that's uncalled for and because of that you have just loss another customer
Response from Syed Akrum U | Property representative |
Dear Valued Guest thank you for writing us, we are really sorry for the inconvenience that you have please let us know your concern so that we can take care of that immediately. Once again thank you for writing us.