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Courtyard Scranton Wilkes-Barre

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Courtyard Scranton Wilkes-Barre
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216 Reviews from our TripAdvisor Community

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Showing 213: English reviews
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Oneonta, New York
Reviewed yesterday NEW

Spent one night here and enjoyed our stay. Used the pool and hot tub and our bed was comfortable. Room was clean and staff friendly. Visited The Bistro for breakfast and the oatmeal was very good. The heater in the room was efficient but on the loud side.

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Helpful?
Thank karenM9581MS
Boca Raton, Florida
Reviewed 2 weeks ago via mobile

Short stay but clean and comfortable. Very easy check in and consistent standards for courtyard! Very quiet, clean and the beds are super comfy. This hotel is right off the highway and great for a business trip.

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Helpful?
Thank Bellabee32
McLean, Virginia
Reviewed 3 weeks ago

I stayed here because it is close to the Montage ski area (about a 10 min drive). The hotel was very clean and the staff was very friendly. It was one of the few times I've gotten a good night's' sleep at a hotel lately. It seems the walls are decently sound-proofed, etc. The rooms were clean and functional and...

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Helpful?
Thank Jeff K
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear Jeff K, Thank you for providing such positive feedback from your recent stay with us! I am glad to hear that our rooms were suited well for you and provided a great nights' sleep! I hope you will be back next ski season, so we may still maintain great service to you! Thank You

Arlington Heights, Illinois
Reviewed 3 weeks ago

Spent 2 nights here on a business trip. Wish I would have booked the other Courtyard in town... Short version is the shuttle drivers were cranky, and the shuttles themselves filthy. My room showed several examples of disrepair and the front desk staff was either new or didn't know how/where to help. Of bigger concern is I communicated my issues...

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Helpful?
Thank Robert Z
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear Robert Z, We are very sorry that you were unhappy with your recent stay with us. All of your concerns are being addressed by our team. I unfortunately did not receive/ nor hear of your complaints. I you would like to discuss this further with you. If you would like to contact the hotel that would be greatly appreciated....

NJ
Reviewed 4 weeks ago via mobile

Spent the night on a quick biz trip. Typical clean comfortable room. Was a bit loud being right above the outdoor air conditioner units. No other rooms were available either. That said I still got a good night sleep. Had bfast at the bistro while talking to Shawnda. Very nice and accommodating. I'll return if in the area.

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Helpful?
Thank vreviews
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear vreviews, On behalf of the Scranton Courtyard Team, we appreciate you taking the time from your busy schedule to share with us your feedback. We sincerely thank you for selecting the Courtyard for your past stay. Feedback from our guests, both negative and positive is the key to our continuous improvement process and our ability to provide quality service...

Atlanta, Georgia
Reviewed 3 February 2017

Very good. We used this hotel for a Bz Mtg in a conf room which was an additional charge, but it was set up just as I asked. Lobby and lounge are quiet large with plenty of space wot work. Workout room was adequate as it had 3 machines. The food counter is open for breakfast and dinner, but no...

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Helpful?
Thank mee338
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear me338, Thank you for taking the time out to review your current meeting at our hotel. We are delighted to hear that the initial set-up was exact to your instructions. We do offer a list of amenities at the hotel like you stated, including the Bistro/lounge and fitness center! We feel we have an extremely ideal location, as we...

Ottawa, Canada
Reviewed 1 January 2017

Stayed one night. We were given a very nice large room with a balcony. Friendly staff. Easy check in. The Bistro wasn't open when we checked in and we asked for wine glasses in the room so they unlocked the bar to give us the glasses. The bathroom was just ok. The sink area was small and outside the toilet/shower...

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Helpful?
Thank drudd999
LoisAnneCY, General Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Thank you very much for your review of our hotel. We greatly appreciate any and all feedback and do appreciate the time you took to review our hotel. I would like to apologize for any inconvenience you experienced in regards to the bathroom layout along with the view you had received from your room. I am glad that you experienced...

Woburn, MA
Reviewed 9 December 2016

I reserved at this Courtyard intending dinner in the lobby to avoid more driving after a long day. It is located just downhill from the Montage shops, accessible by a dark drive just around a curve on the busy road up to this large shopping complex. My welcome included a warm cookie, and upgrade to a top notch room for...

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Helpful?
Thank kdtravels177
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear kdtravels177, Thank you for taking the time out to review our hotel! From your review, it seems you received a visit from our resident Elf on the Shelf, Hugo! How wonderful, hopefully he left a nice treat for you! Our guests' here are our top priority, that is why we try to upgrade at every chance we get! We...

Reviewed 22 November 2016

Stayed here for one night so we could catch a show in Scranton. Easy to find and located near lots of restaurants and shops. Our room was mostly clean (a little dusty) and overall we were satisfied with our stay and would return.

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Helpful?
Thank kel446
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Dear kel446, Thank you for your great review. We are thrilled you enjoyed our location and rooms. As a valued guest we appreciate your feedback and have shared your comments with our management team. We can't wait to welcome you back on your next visit. Thank you Again, The Courtyard Guest Experience Management Team!

Boston, Massachusetts
Reviewed 5 November 2016 via mobile

Very rude and ignorant staff. I would not recommend this Marriott property to anyone. I would of much rather of stayed at the spring hill or towne place up the road. Please do not waste your time and book somewhere else.

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Helpful?
Thank Jennifer S
Kristy W, Manager at Courtyard Scranton Wilkes-Barre, responded to this review

Thank you for taking the time to comment regarding your recent visit to The Scranton Wilkes-Barre Courtyard. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your input and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether traveling for business or fun, the Courtyard Scranton Wilkes-Barre provides you with exactly what you need to make all of your travels successful. Directly off Interstate 81 at Exit 182 our Scranton PA location at the base of Sno Mountain in northeastern Pennsylvania makes us one of the closest hotels to the Sno Mountain Ski Resort and SnoCove Water Park as well as Bank of America, Cigna and Prudential. Our hotel in Scranton PA offers 120 spacious guest rooms with plush bedding and cotton-rich linens designed for comfort and productivity with separate sitting areas, free high-speed Internet access and free in-room coffee. Start or end your day at The Bistro with our healthy menu featuring Starbucks coffee, then relax by the fireplace in our lobby or unwind in the indoor pool and whirlpool. The Courtyard Scranton Wilkes-Barre also offers a 960-square feet meeting room, making it an ideal location for small meetings. ... more   less 

Additional Information about Courtyard Scranton Wilkes-Barre

Address: 16 Glenmaura National Blvd, Moosic, PA 18507-2126
Region: United States > Pennsylvania > Moosic
Price Range: €106 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Scranton Wilkes-Barre 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard By Marriott Scranton Wilkes-Barre Hotel Moosic
Courtyard Moosic
Moosic Courtyard
Courtyard Hotel Moosic
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Questions & Answers

Questions? Get answers from Courtyard Scranton Wilkes-Barre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get front of hotel for view, 3rd floor.”
 of 5 bubbles mee338, 3 Feb 2017 | Read review
“My room was on the second floor, but still utterly quiet. Hotel was empty on Thursday”
  • Contemporary King Room - Well Equipped and Decorated
 of 5 bubbles kdtravels177, 9 Dec 2016 | Read review
“Find another hotel.”
 of 5 bubbles 325dave2122, 17 Oct 2016 | Read review
“West and north side views”
 of 5 bubbles 496bobp, 4 Oct 2016 | Read review
“request a front-facing room for a nice view”
 of 5 bubbles charlesgO3462KV, 6 Sep 2016 | Read review
5 of 5