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Extended Stay America - Pittsburgh - Monroeville

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About
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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Free High Speed Internet (WiFi)
Self-Serve Laundry
Breakfast included
Laundry Service
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Suites
Air Conditioning
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Location
Full view
43Car recommended
Grade: 43 out of 100
76Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
75Reviews
42Photos
0Q+A
16Room tips
Traveller rating
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+3
I have stayed at extended stay in few other states and based on my experience this one ranks the bottom rung. To start with the building walls and walkway could use some fresh paint and carpeting. Room walls were too thin that one can hear what's going on in the adjacent ones. Ro
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Response from 00esa, Manager at Extended Stay America - Pittsburgh - Monroeville
Responded 3 Sep 2018
Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
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The exterior and grounds polluted (cigarette butts, garbage, dog messes, horrible landscaping)...

Lobby deceiving, seemed welcoming, clean. Elevator was disgusting. Room we were assigned was visibly dirty and stunk. Our dog was immediately stressed and discovered a dead cell
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Response from 00esa, Manager at Extended Stay America - Pittsburgh - Monroeville
Responded 3 Sep 2018
Thank you very much for staying with us. We take the cleanliness of our rooms and hotel very seriously, so we deeply apologize for our carelessness during your visit. Your feedback has been shared with our team, and we have taken action to prevent similar mistakes. We encourage you to give us another chance so we can show you the quality you deserve. Sincerely, Hotel Management
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This place was pretty standard. Nothing to go crazy over. Was here for about a week for training. Lots of food for delivery around if you dont want to eat in their restaurant. They have a small gym there with 2 or 3 machines, which was convenient.
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Response from 00esa, Manager at Extended Stay America - Pittsburgh - Monroeville
Responded 28 Aug 2018
Joe, thank you for choosing us for your stay. We are pleased to know you were impressed with our location and that you were able to take advantage of our fitness center. It was a pleasure having you as our guest, and we look forward to seeing you back soon so that we can provide you with an even better experience. Sincerely, Hotel Management
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front desk staff are nice to help ,but there is no minimum amenities available at this location . web site says Breakfast ,but there is no Physical breakfast place ,if you want they will give some dollar store pack of cerals /muffin at the front desk ,there is no Ice machine ,no
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Response from 00esa, Manager at Extended Stay America - Pittsburgh - Monroeville
Responded 20 Jun 2018
Sekhar, thank you for being our guest. Although you liked our courteous staff, we apologize our hotel and amenities were not to your expectations. Since our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and these guests often bring their own amenities. So we certainly understand why you may have found our hotel a bit different than traditional hotels. These items are always available and are complimentary at the front desk. Please accept our apologies if we did not communicate this to you at check-in. We receive many positive comments regarding our full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. Also, Your feedback with regards to the grab-and-go breakfast has also been shared with our Brand Leaders so they have knowledge of our guests' desires in determining new future offerings. Thanks again, and we hope to host you back soon. Sincerely, Hotel Management
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Excellent no-frills hotel, in convenient location, priced lower than most area motels. Rooms are clean, comfortable, include cable TV, wi-fi, full kitchenette. Minimal breakfast in lobby (coffee, hot water, muffins).
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Review collected in partnership with Extended Stay
Response from 00esa, Manager at Extended Stay America - Pittsburgh - Monroeville
Responded 6 Apr 2018
Jeffrey, thank you for choosing Extended Stay America and for the wonderful five-star rating. We are thrilled to know you had a great stay and that you liked your well-appointed suite along with the kitchenette. It was a pleasure having you as our guest, and we look forward to welcoming you and your family back soon. Sincerely, Hotel Management
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Previous
"first floor rooms can be noisy especially those by the front entrance"
"Kitchenette for cooking which means a lot for a long or short stay"
"Check the room, utensils, dishes and pot and pans thoroughly at checkin."
"Choose another hotel that at least makes the bed, provides fresh towels, cleans the rooms, and u do not have to beg for breakfast."
"Stay on the top floor to avoid noise from overhead neighbors"
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PRICE RANGE
US$75 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america monroevilleextended stay monroevilleextended stayamerica pittsburghmonroeville extended stay
LOCATION
United StatesPennsylvaniaMonroeville
NUMBER OF ROOMS
104
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