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Pocono Palace Resort

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1,934 Reviews from our TripAdvisor Community

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There are newer reviews for Pocono Palace Resort
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Showing 1,933: English reviews
Newark
1 review
Reviewed 19 October 2015

We had a great time at the country side love the outdoors activities around the property.and lots of places to visit not too far to drive. Many restaurants to choose from,sigh seen is great this time of year.

Review collected in partnership with this hotel

Helpful?
Thank enrigalan
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're always thrilled to provide great memories of a pleasant stay and look forward to your return in the future. Thank you for the kind words! More 

new jersey
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 October 2015

Pls upgrade rooms staff is great food can be better grounds are very nice drinks could be a bit less expensive. The haunted hotel is one of the best please don't stop it. It's is a nice getaway from kids

Review collected in partnership with this hotel

Helpful?
Thank sanders1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're very happy to read you love the haunted hotel we run each October! We work very hard to make it very fun and entertaining for all guests! Looking forward to your return! More 

Ronks
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 October 2015

The room was great. Golf course was closed--and golfing is the reason we go to this resort. Water in the indoor pool Jacuzzi was almost as cold as the pool, and the control broken on the sauna so we could not go in the sauna to dry off. Steak is now an extra--despite this being an all inclusive package. So... More 

Review collected in partnership with this hotel

Helpful?
Thank LynnDaveLane
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you so much for your feedback. This feedback is critical to helping us shape the guest experience until it's completely perfected. We're passing your feedback onto management to review and address these items immediately. More 

Boiling Springs
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2015

Went to Pocono Palace for our 20th Anniversary. The staff and hotel was great. Room was clean as was the grounds. Plenty to do in and out of the room. Hunted House was a nice plus. Will be going back.

Review collected in partnership with this hotel

Helpful?
1 Thank Robert T
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for spending your 20th anniversary at our resort! We're so happy you had a great stay and enjoyed the Haunted House too! Looking forward to seeing you back here in the future! More 

Queens Village
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2015

We had a great time but the carpet was not very clean and had a strong odor. Other than that the room was beautiful and my wife and I enjoyed it very much. We stayed in the roman towers room. Can't wait to return again!

Review collected in partnership with this hotel

Helpful?
1 Thank jasonsineadp
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're happy you enjoyed the majority of your stay and you can't wait to return again. The Roman Towers are very popular! Thank you for the feedback- we will review if the carpet cleaning solution housekeeping uses may need to be changed to provide a nicer scent. More 

Newport, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 October 2015

Over the past 20 years, my husband and I have visited all Cove Have resorts. Fourteen years ago, we were at Pocono Palace (our favorite of the three). Then it seemed somewhat outdated and cheesey. Few if any renovations have been completed. Our room was clean, but terribly run down. Our one saving grace was the weather outdoors was lovely,... More 

Helpful?
2 Thank Alison S
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're sorry you feel things haven't changed over the course of time at our resort, but we can promise you we are making updates to keep things fun and exciting at the Palace. We still have plans to continue upgrades into 2016, including flat screen TVs in every suite and new carpeting. We will pass your feedback to management to... More 

Travellers are raving about these Marshalls Creek hotels

Aston
1 review
Reviewed 18 October 2015

The site was great, the best way to go is get the whole package food and drinks with your room the food was great. You would not regret your stay there, the room was had just about everything you and your mate need. the view on the land was also good looking over the lake, with no one looking in.

Review collected in partnership with this hotel

Helpful?
Thank stevensheilaw
RomanceManager, Manager at Pocono Palace Resort, responded to this review

What a great review- we love that you enjoyed numerous aspects of our resort. We look forward to seeing you again in the future for even more fun at our resort! More 

Staten Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2015

If you are looking to have a ridiculously romantic getaway with your love, book the Fantasy Apple suite at Pocono Palace! There are so many activities and amenities included. We will definitely return

Review collected in partnership with this hotel

Helpful?
1 Thank EandJ1015
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We love the Fantasy Apple as well! We're so happy you will definitely be returning after having a great experience! More 

1 review
Reviewed 17 October 2015 via mobile

Everyone at the resort was very nice and the rooms clean. It was great however this place may not be what your looking for if you want activities for just two. While there after plenty of things to do with just you and your loved one, a lot of activities have you interacting with other couples.

Helpful?
Thank Danny M
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We're happy to read you found our team members pleasant and your stay was enjoyable. However, there are plenty of activities for just two people on property; the CXO activities will always involve more than one couple as they lead the social activities for all couples. More 

Baltimore, Maryland
1 review
Reviewed 16 October 2015

We just renewed our vows and wanted to go on our 2nd honeymoon. We went to Morocco for 2 weeks for our 1st honeymoon. This place was local, easy drive, romantic and full of fun. Cant wait to come back!!!

Review collected in partnership with this hotel

Helpful?
Thank tobiastobias
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We can't wait for you to come back! We're glad we could make your honeymoon so enjoyable! More 

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Club Lodge Golf Suite (29)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Banquet Room
Official Description (provided by the hotel)
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Region: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Price Range: €153 - €317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pocono Palace Resort 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Caesars Pocono Palace Poconos
Poconos Palace
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Questions & Answers

Here's what travellers have asked, with answers from Pocono Palace Resort staff and other travellers.
39 questions
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See all questions (39)

Questions? Get answers from Pocono Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Roman Towers rooms are larger, parking and looks to be newer than the other Towers.”
 of 5 bubbles ecwalker12, 3 Dec 2016 | Read review
“Make sure you pick a room with an indoor pool...otherwise it's just a room.”
 of 5 bubbles daviddiane2015, 2 Dec 2016 | Read review
“Try to get a room near the main building so you don't have to walk too far in the cold weather to all the activities.”
 of 5 bubbles r0linem, 26 Nov 2016 | Read review
“Check their website.”
 of 5 bubbles imetin, 19 Nov 2016 | Read review
“My tip would be, If you go i'll advise you do a room tour to get a feel of what the website pictures cant capture.”
 of 5 bubbles rodneyallisonh, 8 Nov 2016 | Read review
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