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Sonesta ES Suites Malvern

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Traveller (54)
Room & Suite (25)
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Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“full kitchen”(40 reviews)
“basketball court”(13 reviews)
“living room”(29 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Offers from Sonesta ES Suites Malvern
Special Offer: Free Breakfast & Parking
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Special Offer: Free Breakfast & Parking
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (545)
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354
127
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17
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354
127
37
17
6
Show reviews that mention
All reviewsfull kitchenbasketball courtliving roomlots of spacemain buildinghome away from homegreat place to staybusiness tripshuttle servicegreat roompotatoesclean roomsvisiting familylacrosse tournamentfree breakfastyogurtdefinitely stay here again
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11 - 15 of 541 reviews
Reviewed 5 February 2018

This is a find! Off the beaten path by just enough to be quiet, and peaceful. Very spacious, clean, and comfortable. I was alone, but could easily have fit 3 more people. It is so nice to have a sitting area and to walk right...More

Review collected in partnership with Sonesta
Thank 847maidab
Response from Paul J, General Manager at Sonesta ES Suites MalvernResponded 7 February 2018

Thank you for your very kind review and for sharing your experience with us after your recent stay at the Sonesta ES Suites in Malvern. It is our hope that we have earned your loyalty and that you will choose to stay with us again...More

Reviewed 25 January 2018

The place is nice. It's really quiet and the beds are really comfy.. only thing is there'd be the trash and laundry you know sitting in bags for a day or two. And a nice convenient breakfast there. It is convenient to a lot of...More

Review collected in partnership with this hotel
Thank ed s
Response from Paul J, General Manager at Sonesta ES Suites MalvernResponded 26 January 2018

Thank you for taking the time to complete a survey regarding your experience. If there are any issues, please be sure to notify the front desk so that we may have the opportunity to resolve them. It's difficult for us to know where you are...More

Reviewed 22 January 2018 via mobile

My office is in Malvern and I’ve stayed in all the hotels within 30 minutes trying to find a singular place to stay long term. I had high hopes when I checked into my two bedroom suite that was more like an apartment than a...More

Thank VCBeachGirl
Response from Paul J, General Manager at Sonesta ES Suites MalvernResponded 23 January 2018

Thank you for sharing your experience. I will be sure to share your comments with our tea. The Pot used for the hot water for Tea is supposed to be a dedicated pot. I will ensure that we handle that immediately. Please understand that we...More

Reviewed 19 January 2018

Really nice hotel. Good beds and nice pillows. Very very clean. Accommodating to traveling with a dog. Pet fee is a little on the high side. Other hotels charge around $20 additional a night. This was a flat $75 charge. A lot if it is...More

Review collected in partnership with this hotel
Thank Kathleen D
Response from Paul J, General Manager at Sonesta ES Suites MalvernResponded 22 January 2018

Thank you for taking the time to complete a review and share your experience after your recent stay with us. Please understand, the $75 charge is the cost of additional labor to deep clean the room. Typically, a rooms carpets must be steam cleaned and...More

Reviewed 18 January 2018

It’s a great place in terms of getting a two bedroom apartment with super comfy beds. Housekeeping seems to have zero oversight. They left trash and someone else’s used linens outside our door for over four days. Ugh. There was a cheesy poof on the...More

Review collected in partnership with this hotel
Thank Marisol722
Response from Paul J, General Manager at Sonesta ES Suites MalvernResponded 22 January 2018

Thank you for sharing your experience after your recent stay with us. I only wish you had contacted me during your stay so that we may have had an opportunity to resolve issues you experienced. I'm sorry to hear you felt the hotel isn't what...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Free Parking
Hotel Amenities
Breakfast included
Free Parking
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$152 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$152 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (25)
Dining (3)
Pool & Beach (1)
Questions & Answers
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NateandJustinsmom
23 June 2017|
AnswerShow all 4 answers
Response from Paul J | Property representative |
Yes, your pets are welcome. There is a non-refundable fee of $75.00 per day, up to $150.00, so that we can treat and appropriately clean the room for our next guest. However, please be aware that if your pet causes any... More
1
Vote
Morgan G
13 February 2017|
AnswerShow all 5 answers
Response from ajones1114 | Property representative |
Absolutely, all of our rooms/suites have a pullout couch in the living room.
0
Votes
esburrell
26 May 2016|
AnswerShow all 2 answers
Response from ajones1114 | Property representative |
All of our suites have a pull out sofa bed in the living room. Our one bedroom suite sounds like it would be perfect with a King sized bed in the bedroom and the sofa bed. Or for added space and privacy, in our two bedroom... More
0
Votes
Room Tips
"Nice king and Queen size beds with private full bath for the price similar to holiday inn express. Value and..."
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"Rooms near the building where breakfast is served are better on cold mornings!"
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"You should have some ice machines on the property. Ice maker in fridge does not make enough or fast enough..."
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"We were in 2021 in the back of the property. Is was very quiet and private."
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