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Comfort Inn Lancaster - Rockvale Outlets

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Comfort Inn Lancaster - Rockvale Outlets
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397 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Lancaster - Rockvale Outlets
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Showing 390: English reviews
Wilmington, North Carolina
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016

It's a great lo9cation because it's close to everything, but it is actually in the outlet parking lot. Upside is you can walk to a restaurant and shopping. Very nice hotel with comfortable beds. Would stay again.

Helpful?
Thank krissypoo79
Corning, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2016

We stayed at this hotel when it was the former Holiday Inn Express as it is close to all the theaters, attractions and shopping malls. We weren't disappointed with our stay here now that it is Comfort Inn. We were early checking in, so the front desk clerk told us she would call us as soon as our room was... More 

Helpful?
Thank Enj0yL1fe53
Staunton, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 October 2016

Had to grab a hotel at the last minute. My wife called and I got in. The week of Hershey it is almost impossible to get rooms. Nice woman checked me in, I went and grabbed a late dinner and when I returned the night manager was very polite, and helpful asking if there was anything he could help me... More 

Helpful?
Thank Prewitt S
Dunlap, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2016

The Comfort Inn was a very nice. The bath room was to small, small counter space. Had to pack up everything because there was no place to put things. The room was nice, beds very comfortable. We stay for 4 nights. The breakfast was good. Would stay there again.

Helpful?
Thank dcross8913
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please contact us if there is anything we can help you with. More 

Toledo, Ohio
Level Contributor
357 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 2 October 2016 via mobile

This hotel is surrounded by outlet stores and numerous restaurants which are walkable. Staff was very friendly and helpful. Breakfast had nice choices and the eggs and breakfast meat varied from day to day. Staff at breakfast keep area clean and well stocked and do an excellent job. Bed is comfortable with a nice choice of pillows. Room is decent... More 

Helpful?
Thank SharonB231
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

I am pleased to hear that you found our location to your liking. We hope to see you again soon. More 

Stanardsville
Level Contributor
5 reviews
3 hotel reviews
Reviewed 26 September 2016

Great night's sleep on a very comfortable bed with plenty of pillows. Plenty of room in breakfast area and nice variety of foods. The room was clean. There are even small lights for reading in bed or to turn on not to wake others if you need to get up early or during the night.

Helpful?
Thank 993peggym
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our hotel exceeded your expectations. We look forward to welcoming you back in the near future. More 

Philadelphia, Pennsylvania
Level Contributor
162 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 24 September 2016

In Sept. 2016 my wife and I stayed here for a night after seeing a concert across the street at the American Music Theater. The hotel was nice, even though it is a bit dated. The lobby and breakfast areas are decent and attractive. The room was a little bit smaller than expected, and the bathroom was small, but it... More 

Helpful?
Thank AlanG1211
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Lancaster and a very strategic location that brings our guests just a few minutes away from must-see attractions such as Sight and Sound Theater, American Music Theater, Dutch Wonderland and first class... More 

Level Contributor
3 reviews
Reviewed 22 September 2016

We have stayed at this property twice in the past couple of months, after it became a Comfort Inn. The desk staff was different each time, and each time we were greeted pleasantly and professionally. The lobby is pretty and welcoming, the hallways clean and quiet, and the room was comfortable, clean, and smelled nice too. One morning we overslept... More 

Helpful?
Thank Adrienne O
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

Hollidaysburg, Pennsylvania
Level Contributor
7 reviews
Reviewed 16 September 2016

We have stayed at the Holiday Inn Express every time we've gone to Lancaster Rockvale Outlets to shop. I's called the Comfort Inn now and the Holiday Inn has built a new hotel not far from the outlets. Very nice rooms, breakfasts, etc. They have gotten too pricey for my taste though. It's up to $179.00 a night. I'd rather... More 

Helpful?
Thank Maggie977
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our hotel wasn't the value you were anticipating. In hospitality, room rates are based on demand and the surrounding markets. Thank you and look forward to seeing you soon. More 

Sewell, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016 via mobile

Great hotel. Very clean. Nice room. Nice stay. Terrific location. Would definitely stay again. We were there for an overnight stay and a visit to the outlets. Fantastic location. Right in the middle of outlets and next to Cracker Barrel

Helpful?
1 Thank Fransgreatcruises
TroyBrensinger, General Manager at Comfort Inn Lancaster - Rockvale Outlets, responded to this review

Thank you for taking the time to share your stay with us. We are certainly happy to hear you enjoyed your stay and hope you return again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Multilingual Staff
Official Description (provided by the hotel)
We are the closet Comfort Inn to the Greenfield Corp. We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 90 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. ... more   less 

Additional Information about Comfort Inn Lancaster - Rockvale Outlets

Address: 24 S Willowdale Dr, Lancaster, PA 17602-1470 (Formerly Holiday Inn Express Lancaster - Rockvale Outlets)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: €81 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lancaster - Rockvale Outlets 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Hotel Style:
#13 Family Hotel in Lancaster
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Here's what travellers have asked, with answers from Comfort Inn Lancaster - Rockvale Outlets staff and other travellers.
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Questions? Get answers from Comfort Inn Lancaster - Rockvale Outlets staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring a watch to know what time it is when eating breakfast!”
 of 5 bubbles F9942SUdeniser, 5 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles 452dong, 25 Oct 2016 | Read review
“Upper floors are always quieter.”
 of 5 bubbles Maggie977, 16 Sep 2016 | Read review
“easy accessibility”
 of 5 bubbles andysA2800JH, 4 Sep 2016 | Read review
“Definitely check for deals when booking thru Trip Advisor.”
 of 5 bubbles jaetomso, 29 Aug 2016 | Read review
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