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DoubleTree Resort by Hilton Hotel Lancaster

PricelineUS$162*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$179*
US$162*
Great Deal
US$166*
US$166*
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DoubleTree Resort by Hilton Hotel Lancaster
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1,529 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
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Showing 1,515: English reviews
Matawan, New Jersey
Reviewed 5 April 2016

The hotel was absolutely beautiful. The staff was very nice and professional and the breakfast buffet had a lot of choices. The room was spotless and big . the hotel is close to everything and only 10 minutes away from the city... Definitely going back again!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tr3sor
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

tr3sor, Thank you for taking the time to share your great weekend experience, and for choosing to stay with us! I am happy you enjoyed your stay and look forward to seeing you again the next time you are in the Lancaster area! Emily Drennen :: EDrennen@willowval.com :: Guest Relations

Bloomsburg, Pennsylvania
Reviewed 5 April 2016

This is a wonderful hotel for families. The atrium is very impressive. Size and location are great for all there is to do in the area. The Suites are a generous size, clean and comfortable beds. "There is a restaurant on site for breakfast, lunch and dinner which is convenient. Pool, yes. Fitness yes.

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Helpful?
Thank Kornermarie
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Kornermarie, Thank you for taking the time to share your lovely experience, and for choosing to stay with us. I am happy you enjoyed your stay, and that you had a great visit in Lancaster! I hope you will return and visit with us again soon! Emily Drennen :: edrennen@willowval.com :: Guest Relations

N. Virginia
Reviewed 1 April 2016

We stayed here because of the available room type that has two queen-size beds plus a queen-size pull-out couch. Despite all of this furniture, the room was still pretty spacious. The furnishings are worn and hopefully soon for replacement or refinish/recover but everything was very clean and in good working order. It appeared the bathroom was of recent remodeling (or...

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Helpful?
Thank NCR_Flyer
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

NCR_Flyer, Thank you for taking the time to share your great experience, and for choosing to stay with us. I am happy you enjoyed your stay, and look forward to seeing you the next time you are in the Lancaster area! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Lake Hopatcong
Reviewed 1 April 2016

Provided good service. Miss the buffet that they used to have. This one doesn't compare to the one when it was Willow Valley Resort. However, the staff was helpful and very accommodating. I like that this hotel is in more of a remote setting than others in the area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pennyo
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

pennyo, Thank you for taking the time to share your experience, and for choosing to stay with us ever since we were Willow Valley Inn and Suites. We are still owned and operated by the same family, and strive to provide the same level of care and great experiences for our guests. Willow Valley will always have a special place...

Ponte Vedra Beach, Florida
Reviewed 30 March 2016

First time I stayed there since the Hilton chain took over. Much has changed. But the pool by far is the best part of stay. The staff was not that friendly or helpful. I just kept getting this confused look for every question. Heating/AC is very loud in the room, kept going on/off all day/night woke us up numerous times...

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Helpful?
Thank edpeck
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

edpeck, Thank you for taking the time to share your experience, and for choosing to stay with us. I apologize that you did not have a great stay, and appreciate your feedback as it provides valuable information that we can learn from and make improvements based upon. I will make sure this is brought to the attention of our management...

Reviewed 30 March 2016 via mobile

Booked a two night stay as a mini spring break with two kids. Hotel is clean and staff is very nice. The pool was the biggest hit. Love an indoor pool where the guards are attentive but not constantly blowing the whistle. Do yourself a favor and drive down the road a bit to Kendig Square where you can grab...

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Helpful?
Thank Morna W
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Morna W, Thank you for taking the time to give us your feedback, and for choosing to stay with us. I am happy you enjoyed your stay, especially the indoor water playground, and hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Lake Hopatcong, United States
Reviewed 30 March 2016

My family and I had a great time visiting. The kids had so much fun in the pools and at the magic show. This is a very family friendly resort. It was in a great location in Amish country with plenty to do on the property and in the surrounding area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Heidi R
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Heidi R, Thank you for sharing your fun experience, and for choosing to stay with us. I am happy you and your family had a great stay, and hope you will return and visit with us again soon. Emily Drennen :: edrennen@willowval.com :: Guest Relations

Willow Street, United States
Reviewed 30 March 2016

The pool was great, and there were many fun activities for children. The breakfast buffet was mediocre, crowded, and understaffed. Front desk staff were friendly and helpful, but their registration system had crashed when we arrived.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Brett B
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Brett B, Thank you for sharing your experience, and for choosing to stay with us. I am happy you enjoyed your stay, and will work with our restaurant manager to improve the breakfast buffet. I hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Pennsylvania, USA
Reviewed 29 March 2016

Over the last few years I've seen family and friends post photos of their stays here. Well, this year when my sister-in-law booked for Easter Weekend I decided to look into it. Being from the Poconos (the new water-park hotel mecca of the northeast) I was a bit skeptical about (1) the price tag and (2) the crowds. Well, I...

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Helpful?
Thank BornToTravel79
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

BornToTravel79, Thank yo ufo taking the time to give us your feedback, and for choosing to stay with us. I am happy you enjoyed our Easter activities and indoor water playground during your stay, and will pass your suggestion to our recreation manager about the craft offerings. I hope you will return and visit with us the next time you...

Philadelphia, Pennsylvania
Reviewed 27 March 2016

happily stay, clean and warm, nice indoor pool with mini Waterpark. ..great for kids and family but still no free breakfast and late check in time..place is quite and peaceful....and what else...? soft bed and great location also

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leo B
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Leo B, Thank you for taking the time to give us your feedback, and for choosing to stay with us. I am happy you enjoyed your stay. We hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe 24 Hundred
Cafe 24 Hundred
Cuisines: American, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: €128 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Priceline, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
17 questions
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McMurray, Pennsylvania
11 months ago
over a year ago
over a year ago

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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms overlooking the Palm Court restaurant as you have no outside view!”
TomInPenn, 22 Mar 2017 | Read review
“The inside rooms do not have an outdoor view, but you can overlook the courtyard which has palm trees and lots of vegetation.”
Jckcamp, 22 Mar 2017 | Read review
“Get a room on the 5th floor. I think it's reserved for Hilton Honors members.”
johnnyh78, 20 Mar 2017 | Read review
“Don't get a whirlpool tub, get a room with on the outside for a quieter stay.”
Jessica397, 15 Mar 2017 | Read review
“We were on the fourth floor this time, however, we have been on them all.”
MIAIAD1978, 9 Mar 2017 | Read review
5 of 5
Priceline
US$162* /night
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Booking.comUS$166
Doubletree.comUS$166
TripAdvisorUS$166
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Prices are for 1 room, 2 adults
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