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3/9/2017 4/9/2017
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    DoubleTree Resort by Hilton Hotel Lancaster

    2400 Willow Street Pike, Lancaster, PA 17602-4849
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$189
    US$189
    US$189
    Traveller (160)
    Room & Suite (36)
    Pool & Beach (27)
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    Overview
    • Excellent57%
    • Very good27%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “willow valley” (96 reviews)
    “cookies” (142 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Water Park
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree Resort by Hilton Hotel Lancaster
    Special Offer: Hilton Labor Day Sale!
    Hotel deals
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    Courtyard Lancaster
    531 reviews
    #3 of 39 hotels in Lancaster
     
    Hilton Garden Inn Lancaster
    691 reviews
    #9 of 39 hotels in Lancaster
     
    Hampton Inn Lancaster
    777 reviews
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    Country Inn of Lancaster
    400 reviews
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,618)
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    There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
    See the most recent reviews

    11 - 15 of 1,604 reviews

    Reviewed 1 week ago

    I would not recommend this hotel. Service was below expectations. Rooms were by ready by check-in. No efforts to help out the situation. The hotel is located in lovely Lancaster but the service was not up to the Hilton Brand expectations. We do not plan...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Y4890WVthomasc
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 1 week ago

    Y4890WVthomasc, Thank you for sharing your experience, and for choosing to stay with us. We apologize that you did not have a great experience, and that your room was not ready on time. We will make sure this is addressed by our housekeeping and front...More

    Reviewed 1 week ago

    Everything was great except for my initial experience with housekeeping - The banquet and meeting staff was amazing. The housekeeping staff was nice but my linens were not up to par when i checked in. The location was great and the grounds were beautiful!More

    Review collected in partnership with DoubleTree by Hilton
    Thank ronicsac
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 1 week ago

    ronicsac, Thank you for sharing your experience, and for choosing to stay with us. We apologize that your room was not cleaned to the high standards we set for ourselves, and will use your experience as a learning opportunity for our housekeeping staff and make...More

    A TripAdvisor Member
    Grand Rapids, Michigan
    1
    Reviewed 2 weeks ago

    We were with our daughter, her husband, and two granddaughters ages 4 and 7. The pools were wonderful, the rooms comfortable, and despite being on the family floor, there was limited hallway noise, and nothing between rooms. Lots to do in the area.

    Review collected in partnership with DoubleTree by Hilton
    Thank A TripAdvisor Member
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 1 week ago

    Thank you for sharing your great family vacation experience, and for choosing to stay with us. We are happy you enjoyed your stay, and hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

    Reviewed 2 weeks ago

    Had a wonderful experience at the Hilton Doubletree. It was about 20 minutes away from Dutch Wonderland. Kids had an awesome time in the indoor water park and pool. Rooms were clean, breakfast was good. Room service was able to be ordered right to the...More

    Review collected in partnership with DoubleTree by Hilton
    Thank 179ameliag
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 1 week ago

    179ameliag, Thank you for sharing your experience, and for choosing to stay with us. We are happy you had a wonderful stay, and that your family had a fun time in the indoor water playground! We hope you return and visit with us again soon!...More

    Reviewed 2 weeks ago

    Just got back from our trip to Lancaster and we loved this hotel! The room was clean, the staff was quick and efficient, the cookies were great, and the pools were awesome! We loved the kids' pool as it was a zero entry for our...More

    Thank cooms2014
    Response from DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 2 weeks ago

    cooms2014, Thank you for sharing your great experience, and for choosing to stay with us. We are happy your family enjoyed the indoor water playground, and that our staff was able to help you get to your room when your key wasn't working! We hope...More

    Courtyard Lancaster
    531 reviews
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    Hilton Garden Inn Lancaster
    691 reviews
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    Hampton Inn Lancaster
    777 reviews
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    Country Inn of Lancaster
    400 reviews
    #16 of 39 hotels in Lancaster
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Tennis Court
    Details
    • Price range
    • US$127 - US$243 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Lancaster
    • #6 Family Hotel in Lancaster
    • #14 Romantic Hotel in Lancaster
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 185
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels Direct, Hotels.com, Prestigia, Cancelon, TripOnline SA, Hotwire, Agoda, HotelQuickly and getaroom.com so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Lancaster County >
    • Lancaster
    • Also Known As
    • Doubletree Resort By Hilton, Lancaster Hotel Lancaster
    Add Photo Photos
    Traveller (160)
    Room & Suite (36)
    Pool & Beach (27)
    Dining (8)
    Hotel & Grounds (158)
    Business Centre & Event Rooms (8)
    Bathroom (3)
    Family and Play Areas (3)
    Nearby
    Country Inn of Lancaster
    400 reviews
    6.45 km away
     
    Hilton Garden Inn Lancaster
    691 reviews
    10.37 km away
     
    Hampton Inn Lancaster
    777 reviews
    7.35 km away
     
    Courtyard Lancaster
    531 reviews
    7.09 km away
     
    Nearby Restaurants
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    91 reviews
    .98 km away
    House of Pizza
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    40 reviews
    1.16 km away
    Wasabi Japanese Restaurant
    76 reviews
    1.19 km away
    Nearby Attractions
    Hans Herr House Museum
    39 reviews
    2.65 km away
    Shenk's Ferry Wildflower preserve
    15 reviews
    4.89 km away
    Fulton Theatre
    497 reviews
    5.34 km away
    Kendig Square Movies 6
    9 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    Misch1970
    25 July 2017|
    AnswerShow all 6 answers
    Response from DoubleTreeLancaster | Property representative |
    Our Family room, which has 2 Queens with a Sofa Pull Out accommodates up to 6 guests. It is one large room without a separation. It is around 377 square feet. We hope this helps!
    1
    Vote
    Donna Y
    9 June 2017|
    AnswerShow all 2 answers
    Response from DoubleTreeLancaster | Property representative |
    There are mini fridges in each room. A microwave is available in vending areas on each floor. There is not an outside pool, but we have an indoor pool and water playground. I hope this helps!
    0
    Votes
    Deb B
    7 June 2017|
    AnswerShow all 3 answers
    Response from DoubleTreeLancaster | Property representative |
    Deb B., Our hotel does have tennis and basketball courts located behind our chapel for guests to enjoy. I hope this helps!
    0
    Votes
    Room Tips
    "I don't recommend this hotel. Would not choose any of the rooms."
    Read review
    "If there's a convention or dinner taking place while you're there make sure you request an outward..."
    Read review
    "Ask for a room that doesn't face the inner atrium"
    Read review
    "Hilton Honors members rooms are on the 5th Floor"
    Read review
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