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A note from Hilton Garden Inn Lancaster
Updated 10/12/21
About
#11 of 45 hotels in Lancaster
Location
Cleanliness
Service
Value
The Hilton Garden Inn Lancaster hotel is ideally located for every kind of traveler. Minutes within local corporations, colleges and universities, and of course all of Lancaster's attractions, shopping, and entertainment! Convenient to the Lancaster Airport, Harrisburg International Airport, and local Amtrak station. Only 20 miles from Hershey, Pennsylvania. Centrally located minutes away from the heart of Pennsylvania Dutch /Amish Country. Next door to Downtown Lancaster - the place for the vibrant arts and history of Pennsylvania. Whatever your destination, the Hilton Garden Inn Lancaster hotel is right here.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Location
Full view
49Car recommended
Grade: 49 out of 100
30Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
101 Granite Run Drive, Lancaster, PA 17601-6803
Getting there
Car HireSee all Lancaster car hire
938Reviews9Q+A88Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Most Recent
Everything is terrible from staff attitude to cleanliness of rooms to quality of food , Also front desk add charges to you either purposely or they can’t do simple math it took me 45 min to check out Insane
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Family stayed at the Hilton Garden Inn when our son got married at Stoner Commons. Hotel is conveniently located near restaurants and shopping. Was very pleased with our stay. The hotel provided bagged breakfast during our stay.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
bathrooms on the small side. Small lobby. Nice pool area. Hallways are not attractive. Beds were relatively comfortable. Front desk was not very friendly. Location was good. Windows were thin which made it a little Noisy from the highway
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If I could give this review 10 - stars I would and if I ever have to travel to Lancaster again I'll be staying here again. Yes, the hotel is a bit dated, but it will be undergoing renovations soon. Our room was extremely clean...I'm not a person who ever steps on the floor of a hotel in bare feet, but I did here. The beds were comfy, the room didn't have any bad smells (I've been at other hotels recently that just smelled awful), and the water pressure in the shower was amazing. The staff was very friendly, the area the hotel was located in is a very safe area, and was about 10 minutes away from everything we had to do. I highly recommend this place! We were in room 253.
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: We were in room 253 had windows that opened on 2 sides of the room and a vaulted ceiling! Highly...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel has a unique arrangement. It only has two floors, is mostly rectangular, and the inside rooms either face the main courtyard, another small courtyard, or the lobby area. First-floor inside rooms have a sliding-glass door, and corner second-floor rooms have a balcony. So, it has enormous potential. The problem is that the hotel is in desperate need of renovation. Our room had cracked grout in the bathroom (which was very small). The toilet (kids height!) had a loose seat and must have been leaking water from the tank, since the tank filled up periodically when not in use. The furniture is old, the carpet is old, etc. We stayed here on this trip because it was the least expensive of the Homewood (across the street) or the Home2 Suites (very new) on a weekend when everything was sold out. Of the three Hilton properties in the area (near our grandchildren), I rate this third and the Home2 Suites first.…
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
All of the staff were pleasant and helpful, except Mark Flanagan. Mark was unaccommodating, dismissive and inflammatory. He showed preference to groups based on color and showed poor customer service.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel did not live up to its name. Upon entering the lobby there is musty smell. I have a cardiac condition and was shown the elevator way down the hall. Upon getting off on the second floor I had to walk about a city block with my bag to find my room. My was carrying most of the bags thank goodness.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I don’t mind when things are slightly amiss when I arrive at a name brand hotel establishment that has to compete with very similar other name brand hotel establishments like the courtyard Marriott or holiday inn. So I don’t mind that when I arrive for my stay to my hotel room there were two empty rolls of toilet paper in the bathroom. I can call the front desk and ask for a roll of toilet paper. No big deal. But what really grinds my gears is when I ask for something simple like 3 empty wine glasses from the lobby bar so I can enjoy a bottle of wine that in brought from home in my room with my friends and get refused. My group of family and friends rented two hotel rooms during this two night stay. We were refused the 3 glasses of wine from the female bartender on the evening of Saturday, December 4th. This is disappointing especially for such a small request that other hotel chains like the courtyards and holiday inns in the Lancaster area have been happy to fulfill during my previous trips to Lancaster. My friends and I will not be staying at the Hilton Garden Inn Lancaster location for any of our multiple seasonal trips to the Lancaster area in the future.…
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was disappointed no breakfast was included with the stay. Price was much higher than the quality of the property especially with no breakfast included. I don’t think they advertised this properly. Definitely not worth the price.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was charged more than I was told and when I called I spoke with Heather who wasn’t helpful at all with any of my issues. I’m very disappointed at the way this hotel is ran by the management. The breakfast wasn’t up to par with other Hilton garden inn.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$160 - US$208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn lancaster hotel lancaster, lancaster hilton garden inn, hilton lancaster
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
156
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Lancaster
Which popular attractions are close to Hilton Garden Inn Lancaster?
Nearby attractions include Park City Center (1.1 km), Bounce Kraze (0.8 km), and D&S Cigar Lounge (0.6 km).
What are some of the property amenities at Hilton Garden Inn Lancaster?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Lancaster?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Lancaster?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Lancaster?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Lancaster?
Conveniently located restaurants include Park City Diner & Coffee Shop, Saigon Cafe, and Duck Donuts.
Are there opportunities to exercise at Hilton Garden Inn Lancaster?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Lancaster?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Lancaster offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Lancaster?
Many travellers enjoy visiting President James Buchanan's Wheatland (3.9 km), Hunsecker Mill Covered Bridge (7.6 km), and Trinity Lutheran Church (5.3 km).
Is Hilton Garden Inn Lancaster accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.