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I must admit, I went back and forth when trying to book a room for this trip. I do my best to stay loyal to Starwood, but am disappointed when some of the other brands are not available. King of Prussia has a bunch of...More
Response from Ben G, General Manager at Sheraton Valley Forge HotelResponded 9 July 2017
Thank you for taking the time to share your feedback regarding your recent experience at the Sheraton Valley Forge. We are a 100% non smoking hotel, and I would like to apologize that someone was smoking in a neighboring room. We hope to...More
Booked Friday and Saturday night for a nearby wedding. On the surface everything looks great. Bellman helped with luggage and clothing on hangers (we drove there). He brought us ice. Put clothing in the closet - had to remove the ironing board in order to...More
1 Thank Janton47
Response from Ben G, General Manager at Sheraton Valley Forge HotelResponded 6 June 2017
Thanks for taking the time to share your feedback with regards to your recent experience at the Sheraton Valley Forge. Our goal is to exceed our guest's expectations and we hope to have the opportunity to welcome you back very soon to earn...More
Stay at lots of hotels but once in a while the service I receive goes above and beyond. Danielle at the front desk is a credit to this organization. After a long drive it is nice to be greeted by a professional who is good...More
Worse customer service we have ever received. Had 3 rooms housekeeping never made up the rooms when we questioned it and asked for a discount due to this it was denied so we had to speak to the Director of Guest Services. This man told...More
1 Thank JessicaJeff D
Response from Ben G, General Manager at Sheraton Valley Forge HotelResponded 30 May 2017
Hi JessicaJeff D,
Thank you for sharing your feedback regarding your recent experience. I am very sorry to read that you did not receive Housekeeping service in your rooms. I will make sure that a member of our Management team reaches out so that we...More
This is a fairly new hotel, and the rooms and hotel in general are very clean. This is a standard hotel you see from most chains with nothing special. The rooms is small and nothing fancy, so it is simply adequate.
Thank Leonard S
Response from Ben G, General Manager at Sheraton Valley Forge HotelResponded 26 May 2017
Hi Leonard S,
Thanks for sharing your feedback with the tripadvisor community. We hope to have the opportunity to welcome you back and exceed your expectations very soon.
US$141 - US$349 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Romantic Hotel in King of Prussia
#5 Business Hotel in King of Prussia
Number of rooms
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