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Sheraton Valley Forge Hotel

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Sheraton Valley Forge Hotel
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266 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Toronto
Reviewed 19 October 2016

I'm a regular Sheraton guest (Platinum member). Here's my experience: - asked for delivery food to be sent to room, staff committed to security escorting, didn't happen - booked a king room, given two queen beds - no information given at check-in there was a lounge I could use - asked for my own food to be heated up, refused...

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Helpful?
Thank manu_sarna
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi manu_sarna, Thanks for taking the time to share your experience with the tripadvisor community. We are always looking for ways to improve our service levels to exceed our guest's expectations, so your feedback is valuable. We hope to have the opportunity to welcome you back again very soon.

New York City, New York
Reviewed 18 October 2016

I booked a large group here for work recently, and couldn't be happier with the result. The hotel is super clean and modern, and the rooms are beautiful and comfortable. I stayed in a king suite with a separate seating area, and it was almost as big as my NYC apartment! The housekeeping service was on it, and did a...

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Helpful?
Thank TheDanTaylor
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi TheDanTaylor- Thanks for choosing the Sheraton Valley Forge for your group. Our team works incredibly hard to exceed guest's expectations so we appreciate the kind feedback. Please come back and visit us again soon, and we will work to fine tune the entire experience for you. Thanks again, we look forward to welcoming you back!

Tallmadge, Ohio
Reviewed 17 October 2016

This is a very nice hotel, we were here for a conference for 4 nights. My room had a coffee maker, fridge and was very clean and comfortable. The shower, I have traveled for 30 years and this was by far the best shower I have ever seen in a hotel. The resteraunt was also good.

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Helpful?
Thank Mark S
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Mark S, Thanks for the nice review from your recent experience. We are glad you enjoyed the amazing water pressure in our showers, and we look forward to welcoming you back very soon!

Reviewed 17 October 2016

The property is lovely, well maintained and manicured. The pool is small but perfect for kids and there's a hot tub. The room was a good size, very clean and the decor was very pretty. Good size gym, brightly lit and well equipped (if that's your thing.) My only real issues with this place were 1) Only 1 dining option...

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Helpful?
Thank Jen M
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Jen M, Thanks for sharing your recent experience. We are happy to see that you enjoyed your overall stay and we hope to welcome you and your family back to the Sheraton for another visit very soon!

Reviewed 1 October 2016 via mobile

Clean and comfortable lodging but furnishings and decor reminded me of jailhouse decor. Main colors black and grey. Very dreary. I guess designer thought these were best colors to hide dirt. What ever you do don't eat in the in house restaurant Ralph's of South Philadelphia. Food was awful service not much better. When my wife complained about her poorly...

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Helpful?
Thank Mitchell F
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Mitchell F, Thanks for taking the time to share your feedback with us, as we are always looking for ways to improve so that we can exceed our guests expectations. We hope to have the opportunity to welcome you back very soon.

Ridgefield
Reviewed 21 September 2016

We stayed here for parents weekend at my daughters school, and had my parents meet us who were traveling from long island and arriving the night before. My parents got lost trying to find the hotel, and called the hotel. Hamid at the front desk stayed on the phone with them for 10-15 minutes giving them directions, then came out...

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Helpful?
Thank Ksh18
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Ksh18, Going above and beyond to exceed expectations is our goal each and every day. Thanks for sharing your exceptional service encounter, I will be certain to congratulate Hamid on a job well done. We hope to have the opportunity to welcome you back once again very soon!

New York City, New York
Reviewed 31 August 2016

Property and facilities are just fantastic. The gym is enormous, well equipped and sun drenched. The pool is beautiful. The patio is quiet and peaceful. But there is no bathtub, the restaurant does not have any windows and is a bit depressing, the hotel is huge so you spend some time finding your way around, and it is VERY expensive!...

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Thank Marylou C
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Marylou C, We're glad that you were able to spend some time with us during your recent visit to King of Prussia, and I'm glad to see that you enjoyed your experience. We appreciate your feedback and hope to have the opportunity to welcome you back very soon.

Philadelphia, Pennsylvania
Reviewed 30 August 2016

We don't venture to the suburbs too often but once we decided to visit some of the stores in King of Prussia we chose the Sheraton Valley Forge as an over night base. What a great choice this turned out to be. The hotel has been completely refurbished since our last visit and it is beautiful. From the lobby to...

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Helpful?
Thank MarkCunningham
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi MarkCunningham, It was a pleasure welcoming you to the Sheraton Valley Forge for your recent visit to King of Prussia. I'm glad that our team took such great care of you, and that you were able to enjoy one of our spacious 750 sq ft Studio Suites. We look forward to exceeding your expectations once again upon your return!

Boston, Massachusetts
Reviewed 25 August 2016

Please forgive me if I am spelling Hamad's name incorrectly. I called to ask about parking and to request a room on a higher floor. What a gentleman! Great sense of humor, helpful. Couldn't ask for a nicer introduction to the Sheraton Valley Forge!

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Helpful?
Thank kbaker7
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hi Kbaker7, Thanks for the positive feedback regarding Hamid, he certainly makes every effort to exceed our guest's expectations and I'm glad to see that he managed to provide you with an exceptional experience. We look forward to welcoming you back soon!

Reviewed 25 August 2016

My husband and I travel at least once of a month to various states and cities for our business. While traveling you have the opportunity to try a variety of locations ranging from hotels, attractions and even food stops! Currently, the best experience we have both "EVER," had was recently during our visit to PA. We booked a hotel through...

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Helpful?
Thank Patricia A
Ben G, General Manager at Sheraton Valley Forge Hotel, responded to this review

Hello Patricia A, Wow- thank you for sharing such an amazing review of your recent experience. Knowing that we exceeded your expectations makes all of our hard work worth every minute. I will be certain to share your comments with our entire team, as I know they will be thrilled to hear about your stay. We can't wait to welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 180 guest rooms and suites as well as nearly 25,000 sq. feet of meeting space, the Sheraton Valley Forge Hotel is located near the King of Prussia Mall and the Philadelphia Expo Center. ... more   less 

Additional Information about Sheraton Valley Forge Hotel

Address: 480 N Gulph Rd, King of Prussia, PA 19406-2807
Region: United States > Pennsylvania > King of Prussia
Price Range: €103 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Valley Forge Hotel 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Park Ridge Hotel
Hotel Style:
#5 Romantic Hotel in King of Prussia
#5 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Valley Forge Hotel staff and other travellers.
1 question
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Philadelphia Area

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Questions? Get answers from Sheraton Valley Forge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Bed anywhere”
 of 5 bubbles CBiscuit83, 1 Nov 2016 | Read review
“I was on the 5th floor but no matter where you stay you'll always have the idiots who yell.”
 of 5 bubbles X2484JXmarks, 17 Oct 2016 | Read review
“Expedia (Saved us 10%), but this hotel is worth the original price!!!”
 of 5 bubbles patriciaaI4734PA, 25 Aug 2016 | Read review
“We were facing the pool/courtyard but it was still pretty quiet because the pool is enclosed.”
 of 5 bubbles 96beths, 30 May 2016 | Read review
“WiFi is extra”
 of 5 bubbles Q7542SDstevet, 25 May 2016 | Read review
5 of 5
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